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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

You ask for feedback, but my email inquiry as to if your products are real, are unanswered. I've sent 2 emails requesting for an answer.

Valorada con 5 estrellas sobre 5

Would like to say that I was very impressed with the customer service. My order had been quite delayed and EJ tracked my order through Canada post and made sure that it was delivered to my satisfactio... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Thanks for the all correspondance you made from date of my order till it delivery. Super customer service that rarely we can see in this time.🙏

4,3

Excelente

TrustScore: 4.5 sobre 5

31 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(31)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great company

The staff is courteous and knowledegable regarding their products. Products always arrive on time. Will order again.

13 de agosto de 2022
Valorada con 1 estrellas sobre 5

Never recieved my item

30 de junio de 2022
Logotipo de  ⠀

Respuesta de ⠀

Hello Tristan,

Thank you for taking the time to share your feedback with us. I'm so sorry to hear that your delivery has not been received yet. While we strive to get our customers their products as quickly as possible, once an order is received by our primary mail carrier (Canada Post), there may be occasional shipment delays due to circumstances outside our control.

I've shared this with the Hair Med team to resolve this as quickly as possible. I assure you that this was an uncommon occurrence, and we'll do better in the future. Please find the most recent email from EJ at hairmedline@gmail.com for further assistance. Again, please accept my sincerest apologies on behalf of everyone from the Hair Med team.

Sincerely,
EJ
Hair Med

Valorada con 5 estrellas sobre 5

Great Service and Follow Up

Ordered a Dutasteride prescription through HairMed. Their team was friendly and attentive the entire process. I would recommend HairMed to anyone looking for similar products or services.

28 de junio de 2022
Valorada con 5 estrellas sobre 5

Great!

Fast shipping, great communications via email. I will definitely buy from Hair Med again! Thank you!

9 de mayo de 2022
Valorada con 5 estrellas sobre 5

Haven't received my order in reasonable…

Would like to say that I was very impressed with the customer service. My order had been quite delayed and EJ tracked my order through Canada post and made sure that it was delivered to my satisfaction. This is a small,new company that is worth considering. Very professional from start to finish. Thank you.

17 de marzo de 2022
Logotipo de  ⠀

Respuesta de ⠀

Dear Terri,

Thanks for taking the time to bring this to our attention. I'm so sorry your order hasn't arrived yet. Our team checked the shipment's status, and we see that, as of today, Canada Post has marked your order as delayed. While we strive to get our customers their products as quickly as possible, once an order is received by the mail carrier (Canada Post), there may be occasional shipment delays due to circumstances outside our control.

I assure you that this was an uncommon occurrence, and we'll do better in the future. As you can see from the other verified reviews below, we are known for our responsiveness and caring deeply about our customers. We will use your feedback to make the fufillment processes on our end even better. Again, please accept my sincerest apologies on behalf of everyone from the Hair Med team.

We are monitoring your shipment status updates with Canada Post, and we will continue to work with you to resolve this as quickly as possible. We would love to make things right if you gave us another opportunity!

Sincerely,
EJ
Hair Med

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