You ask for feedback, but my email inquiry as to if your products are real, are unanswered. I've sent 2 emails requesting for an answer.
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Consulta las opiniones de los clientes
Easy transaction, fast shipping. Overall great experience. Will buy again. Thanks
Would like to say that I was very impressed with the customer service. My order had been quite delayed and EJ tracked my order through Canada post and made sure that it was delivered to my satisfactio... Ver más
La empresa ha respondido
Thanks for the all correspondance you made from date of my order till it delivery. Super customer service that rarely we can see in this time.🙏
4,3
Excelente
31 opiniones
No consta que solicite reseñas
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So far so good.
So far so good.. better price than the regular brand, and delivery was fine :)
11 de marzo de 2022
Excellent Service
From start to finish the entire order process was seamless, professional, and punctual. Hair Med ensured that I was updated regarding my order confirmation, shipping details, as well as following up after the fact. I am more than happy with the entire service I received and the pricing is highly competitive.
13 de febrero de 2022
Good product
2 de enero de 2022
Product was advertised to bear Feb …
Product was advertised to bear Feb 2013 as the expiration period but what was shipped to me bears dec 2022 expiration .
14 de diciembre de 2021
Respuesta de ⠀
Dear Elmer,
Thank you for letting us know about this. We're sorry that the product you received (Minoxidil 5% Foam 3-Month, Expiry of December 2022) did not match the description provided when ordering (Minoxidil 5% Foam 3-Month, Expiry of February 2023). As part of our quality guarantee, we only sell minoxidil products with a minimum expiration date of a year from the current date. However, our Minoxidil 5% Foam 3-Month product inventory carries a small range of expiration dates variations (all of which have at least a year before expiry), which were likely mixed up by our team during the fufillment process. I assure you that this was an uncommon occurrence, and we'll do better in the future. We've already updated the relevant 3-Month product on our website to show December 2022 or later.
As you can see from other customer reviews on our website at hairmed.ca, we are known for responsiveness and caring deeply about our customers. We will use your feedback to make us better and ensure this doesn't happen again! Until then, please accept my sincerest apologies on behalf of everyone from the Hair Med team.
Please feel free to reach out to hairmedline@gmail.com with any further comments, concerns, or suggestions you wish to share. We will love to make things right if you give us another opportunity!
Sincerely,
Reed
Hair Med
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