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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Customer care could be better. A little more reassurance regarding delivery date would be helpful when ordering for a third party. However, gift has arrived before Easter (which is a relief.. as... Ver más

Valorada con 1 estrellas sobre 5

Item not delivered no updates, no reply. I have messaged them several times no reply After 1 week is still shows as order awaiting fulfilment. I only ordered from these because the website did not say... Ver más

Valorada con 1 estrellas sobre 5

I wouldn’t even give this company a one star rating! I ordered a gift for my friend on 16th March, up to date it hasn’t arrived. I did email the company to let them know and I got a very rude response... Ver más

Valorada con 2 estrellas sobre 5

Ordered kitkat box on 1st April for birthday gift. Still hasn't arrived by 13th (today). Have contacted HamperMoments twice by email to check on order status, and as yet, have had no reply. I have h... Ver más

Información sobre la empresa

  1. Tienda de regalos

Escrito por la empresa

Thank you so much for visiting our shop. We really appreciate you taking the time to support small businesses. HamperMoments was created with the dream to spread love and remind people that they are loved ❤️ even in this difficult time. Our goal is to make lovely boxes for anyone and for any occasion to put a smile on people's face without breaking the bank. All gift boxes are lovingly wrapped in tissue paper and come with a free personalised message card. We also do large bulk/corporate orders, including your company logo. The boxes fit straight through the letterbox so they will be ready and waiting for the recipient! If you have any questions, please do not hesitate to get in touch. Happy Shopping!


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

94 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

AVOID THIS COMPANY AT ALL COSTS - their trading standards are appalling……

Purchased 1,000 Santa coins for £114.95. Hamper Moments then rejected the payment without any notification or explanation. As a result, I immediately placed another order for the same Santa coins and the company had deliberately increased the price to £149.95 !!! Messaged the company for an explanation and no response as it’s quite clear what they have done. Reported to trading standards who have now taken on my case to investigate the working standards of this company - AVOID at all costs !!!!

21 de agosto de 2025
Valorada con 5 estrellas sobre 5

Great taste

Great taste, nice mix of sweets even got a freebie of sweets which was kind of them to give, would consider ordering again.

9 de agosto de 2025
Valorada con 1 estrellas sobre 5

Awful company

I wouldn't order from this company ever again , the communication is awful I emailed twice in regards to my order to no response, I specified I needed these sweets for an important order that was due on a specific date , they didnt arrive untill today 3 weeks later , I no longer even need these now as I had to order from somewhere else and have paid out double what I needed too , delivery time frame was i correct as waiting 3 weeks for an order is not acceptable with no correspondence or an apology that it was being delayed either, overall disgraceful customer service . Will be returning my product i no longer need as it will now go to waste !!

21 de junio de 2025
Valorada con 2 estrellas sobre 5

Delayed, or perhaps, lost order!

Ordered kitkat box on 1st April for birthday gift. Still hasn't arrived by 13th (today). Have contacted HamperMoments twice by email to check on order status, and as yet, have had no reply. I have had to settle payment, but feel frustrated at lack of communication.

1 de abril de 2025
Valorada con 1 estrellas sobre 5

Dodgy...

Placed an order with this company via Etsy. Later, my order was cancelled by seller stating goods where out of stock. I did reply to her message why is she still advertising the said goods for sale on Etsy. I did not get a reply. She is also advertising on her website and Ebay. Very dodgy and considering the feed back here and on Etsy, I would definitely recommend you stay away.

30 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Met expectations

Nicely packed perhaps a window in the top of box would be nice, informed of delivery and on time
Thank you.

15 de noviembre de 2024
Valorada con 1 estrellas sobre 5

I thought I was buying a hamper as…

I thought I was buying a hamper as shown on website not kit kats in a extremely tiny basic cardboard box!!! You need to stop putting lovely hampers next to prices of a tiny box of kit kat’s with a basic hand stamp on it!!
The most expensive kit kat’s I have ever bought. I could have bought kit kat’s and put quarter of sheet of tissue paper around them and put in a box and not paid an extortionate price for it.

25 de octubre de 2024

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