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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

These liners are perfect, I have four now - three mulberry handbags and a YSL tote. They all fit beautifully, are well made and great quality. Felt bobbles a bit after a few years but that is only to... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Die Tasche ist wirklich wunderschön! Ich war mit dem Service bis kurz vor Ende auch vollkommen zufrieden. Man hatte mir auf Nachfrage in kürzester Zeit ein paar Produktbilder für verschiedene Farben d... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Super impressed with the quality of the insert and pillow to protect the shape of my Picotin 18. Fast delivery and in general, I am thrilled I can wear my beauty now with the added protection! Tha... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very happy with my purchase from Handbag Angels. I particularly like the option of having a bottle holder, although due to the size of my bag I have also had to buy a small flat top water bottle, whi... Ver más

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Información sobre la empresa

  1. Tienda de accesorios de moda

Escrito por la empresa

Handbag Angels is the home of Bespoke Handmade Handbag Liner / Organisers for luxury and contemporary designer handbags. Our inserts are made from a premium polyester felt material which is officially certified as 'colourfast'. Each of our handbag liners is made by our own team of highly skilled seamstresses from our premises in Lancashire in the UK. To date we offer Handbag Organisers for over 460 different handbag models and we also offer a 'Bespoke Liner Design Service' for handbag liners other than those available on our website. Use our Handbag Liners to protect the interior of your handbags, to help organise your belongings and to give your precious handbags more shape & support. Choose from 21 carefully selected colours, and from an extensive range of 'Optional Extras' such as Base Shapers, Bottle Holders, Key Straps and Bespoke Handbag Cushions, to name but few. Our luxury felt liners can also be washed ....Please refer to our website home page, to our 'Liner Love & Care' section for washing instructions. If you are unable to find exactly what you're looking for please contact The Handbag Angels Team so we can help you choose something extra special. Your handbags will thank you ! For more information please email: orders@handbagangels.co.uk where you will find a friendly team to help with all your enquiries. Excellent Customer Service is our speciality. We hope you visit our website soon. Very Best Wishes Lesley & Nick Stevenson Directors Handbag Angels Ltd


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

337 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(337)

92 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant!

Brilliant!! Emailed them to see when it would be sent as it was a birthday present and they went above and beyond to get the hand made liner to me as quickly as they possibly could. Beautiful item, packaged and presented lovely too! Recipient was very pleased with their gift!!

8 de abril de 2026
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Respuesta de Handbag Angels

Hi Lynn, Thank you so much for taking the time to review your Handbag Angels item. We are delighted that you loved the liner and very much appreciate your complimentary comments and are pleased your birthday gift was well received. Very Best Wishes The Handbag Angels Team x

Valorada con 5 estrellas sobre 5

No worries about spilling coffee

Really good and recommended. They were responsive when I had to change the delivery address and I am very happy with the purchase which has a cup holder section.

Means I don’t have to worry about spilling coffee in my tote!

Would use again.

6 de marzo de 2026
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Respuesta de Handbag Angels

Hi Danielle, Thank you so much for taking the time to review your Handbag Angels item. We are delighted you love your liner and we are always here to offer help and advice both before and after ordering from us. Very Best Wishes The Handbag Angels Team x

Valorada con 5 estrellas sobre 5

Always great

Never had a bad experience or product, fab service.

1 de abril de 2026
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Respuesta de Handbag Angels

Hi Kate, Thank you so much for taking the time to review your Handbag Angels item. We are delighted that you love your liner and appreciate your comments about our great service! We appreciate your repeated custom & kind words. Very Best Wishes The Handbag Angels Team x

Valorada con 5 estrellas sobre 5

Great item and quick delivery

Great item and quick delivery. Have bought before and when i got my new bag went staright to Angels for my inlay. Thaks as alway xx

30 de marzo de 2026
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Respuesta de Handbag Angels

Hi Tina, Thank you so much for taking the time to review your Handbag Angels item. We are delighted that you love your liner and appreciate your comments about returning to us to for a liner for your new handbag. Very Best Wishes The Handbag Angels Team x

Valorada con 4 estrellas sobre 5

Love the colour a soft magenta to set…

Love the colour a soft magenta to set off my new black Mulberry Antony
bag .The online ordering was simple and this quality product arrived very promptly. It would be great to have a choice of gold or silver metal ware … I would recommend this treat to anyone buying a designer bag.

30 de marzo de 2026
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Respuesta de Handbag Angels

Hi Maggi Thank you for taking the time to post your review and for your compliments on the quality of our product and fast turnaround. We very much welcome your recommendation of offering a choice of hardware for our optional extras. Have a lovely weekend. Very Best Wishes. The Handbag Angels Team x

Valorada con 1 estrellas sobre 5

Product made of felt,not good quality.

Product made of felt,not good quality and not worth nowhere near what is in the photo or what price it is at,I'll be returning it which is a shame.

1 de marzo de 2026
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Respuesta de Handbag Angels

Good Morning Kimberly... We have checked our emails and cannot find any messages from you regarding your issues with our liner. Receiving a 1 Star review is damaging to our small UK business and it is only fair to reach out to us before posting review such as this. Please get in touch so we can address your issues. Very Best Wishes, The Handbag Angels Team.

Valorada con 1 estrellas sobre 5

Very poor experience

I bought three liners, two which fit very poorly ( as in the bag shape looks weird and it doesn't sit right) and one that doesn't fit the bag it was supposed too nor another bag I thought it was for due to the fact it didn't fit the first bag. All three are poorly made, I could get it from Temu for better quality and no loose threads.

They state on their website to get in touch with any issues, yet they can not be bothered to address them and state non- refundable. Extremely disappointed with them and if I save one person from wasting their money I am happy.

In reply to your response it is not for effect at all, I ordered three liners for the bags you state on your website will fit, two are a poor fit and one does not fit that is not my error, that is yours that you fail to take responsibility for. I also returned the bag as it was faulty and have ordered another so try again with your excuses. If you try your best, you don't fob customers off for YOUR mistakes. Take some customer service training along with improving quality of your items.

24 de marzo de 2026
Opinión espontánea
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Respuesta de Handbag Angels

Hi Caroline,
We are in receipt of your review.

As stated in multiple places on our website we only accept returns/exchanges when the fault is our own. All our products are bespoke & handmade and this is why we have the policy in place.

In this case you contacted us regarding the fit issue of one of the liners. We then asked for some photographs of the issue to help us better identify what may of happened. Which you could not supply as you have returned the handbag.

To state we were "not bothered" is not correct. We tried to help as best we could, email communication went back and forth for the whole day.

In regards to your comments on our quality - this is simply for effect. We have been credited on our craftsmanship, our handmade liners are always of the highest quality. You did not mention "loose threads" in your initial enquiry and this is simply false.

The handbag liners you received were the correct sizes and therefore we could not help any further. We do feel as though you returned the handbag in question and no longer needed the organiser.

We receive many requests to return our items when customers decide they don't want to keep the bags they have purchased or simply ordered the wrong size, but this is no fault of ours and therefore we must stand by our no returns policy.
We are sorry you wont be returning and that you feel its best to shop elsewhere.
Regards
Handbag Angels

20/5/26 ....The case you raised with our website shopping platform was found in our favour today due to the true facts of this case. We feel that this is a very fair outcome under these circumstances.

Valorada con 5 estrellas sobre 5

Bought a liner for my new LV speedy

Bought a liner for my new LV speedy, it arrived quickly and beautifully packaged.

The liner itself appears to be well made and fits absolutely perfectly in my bag, I ordered the fuchsia pink to add a pop of colour.

Had one incredibly minor issue where part of my order was missing, the customer service team at handbag angels solved this within minutes with zero fuss.

Cannot fault either the product or customer service and would definitely use again without hesitation.

19 de marzo de 2026
Opinión espontánea
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Respuesta de Handbag Angels

Hi Anne-Marie,Such a wonderful review! Thank you so much for taking the time to review Handbag Angels. We are delighted you love your organiser. Handbag Angels always go above and beyond to delight our lovely customers with our bespoke luxury gift wrapped items and we are so grateful you appreciate our product and our customer service. Very Best Wishes The Handbag Angels Team x

Valorada con 5 estrellas sobre 5

A really well-made item

A really well-made item, beautifully-packaged. Thank you x

4 de marzo de 2026
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Respuesta de Handbag Angels

Hi Maureen, Thank you so much for taking the time to review your Handbag Angels item. We are delighted that you like your organiser and we appreciate your positive comments about our complimentary gift wrapping service. Very Best Wishes The Handbag Angels Team x

Valorada con 5 estrellas sobre 5

Always great to deal with

I’ve used Handbag Angels many times now, and their products are always top quality. The colours are gorgeous and they make my bags feel even more luxurious! They’re great to deal with - even helped me get my liner early for my Hen do. Never had a bad experience. Thanks!

9 de marzo de 2026
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Respuesta de Handbag Angels

Hi Kate, what a fantastic review & thank you so much for taking the time to send this in for everyone to see. We appreciate your lovely words on our products and customer service, it really makes our day to see happy customers. Very Best Wishes The Handbag Angels Team x

Valorada con 5 estrellas sobre 5

Excellent quality bag liner

4 de marzo de 2026
Logotipo de Handbag Angels

Respuesta de Handbag Angels

Hi Annabella, Thank you so much for taking the time to review your Handbag Angels item. We are delighted that you appreciate the quality of our bespoke handmade handbag liner. We are always here to offer help and advice on the vast array of our items. Very Best Wishes The Handbag Angels Team x

Valorada con 5 estrellas sobre 5

Good solution -nicely packaged and good…

Good solution -nicely packaged and good product 😀

5 de marzo de 2026
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Respuesta de Handbag Angels

Hi Sharon, Thank you so much for taking the time to review your Handbag Angels item. We are delighted that you find our liner a good solution for your handbag and appreciate your positive comments about our complimentary gift wrapping service. Very Best Wishes The Handbag Angels Team x

Valorada con 5 estrellas sobre 5

Lovely fit and beautiful colour. Really pleased!

Made 2 lovely little pockets for my Hermes Constance and they are lush!

3 de febrero de 2026
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Respuesta de Handbag Angels

Dear Mrs Sewell, Thank you so much for taking the time to review your Handbag Angels purchase. We are delighted that you are happy with your items and appreciate your comments about our liners for your Hermes Constance being 'lush'. Very Best Wishes The Handbag Angels Team x

Valorada con 5 estrellas sobre 5

Bayswater liner

The liner is perfect. Great quality and sturdy. Thank you

3 de febrero de 2026
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Respuesta de Handbag Angels

Hi Hazel, Thank you so much for taking the time to review your Handbag Angels item. We are delighted that you love your liner and appreciate your comments about the great quality and the support it will give to your Mulberry Bayswater. Very Best Wishes The Handbag Angels Team x

Valorada con 5 estrellas sobre 5
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Respuesta de Handbag Angels

Thank you so much for taking the time to review your Handbag Angels bespoke item. We are delighted that you love your liner. Very Best Wishes The Handbag Angels Team x

Valorada con 5 estrellas sobre 5
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Respuesta de Handbag Angels

Hi Anusuya, Thank you so much for taking the time to review your Handbag Angels bespoke item. We are delighted that you love your liner and are pleased with our service. Very Best Wishes The Handbag Angels Team x

Valorada con 5 estrellas sobre 5

Pleased with the azure bespoke liner.

Pleased with the azure bespoke liner.

Nicely packaged and prepared and especially happy with the colour.

30 de enero de 2026
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Respuesta de Handbag Angels

Hi Valerie, Thank you so much for taking the time to review your Handbag Angels bespoke item. We are delighted that you love your liner, especially the colour and our gift wrapping. Very Best Wishes The Handbag Angels Team x

Valorada con 5 estrellas sobre 5

Great thank you lovely sent all wrapped…

Great thank you lovely sent all wrapped up in a box

2 de febrero de 2026
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Respuesta de Handbag Angels

Hi Carrie, Thank you so much for taking the time to review your Handbag Angels item. We are delighted that you love your liner and we are always here to offer help and advice on the vast array of our items. Very Best Wishes, The Handbag Angels Team.

Valorada con 5 estrellas sobre 5

The handbag inserts are perfect

The handbag inserts are perfect. They are an exact fit and good quality. I ordered one for Chloe Woody Bag and for LV Speedy.

2 de febrero de 2026
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Respuesta de Handbag Angels

Hi Sharron, what a fantastic review & thank you so much for taking the time to send this in for everyone to see. We appreciate your lovely words on our products, it really makes our day to see happy customers. Very Best Wishes The Handbag Angels Team x

Valorada con 5 estrellas sobre 5

This liner has transformed my St Louis

This liner has transformed my St Louis. Thank you for another great purchase from you

2 de febrero de 2026
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Respuesta de Handbag Angels

Hi Isabelle, what a fantastic review & thank you so much for taking the time to send this in for everyone to see. We appreciate your lovely words on our product, and how it has transformed your handbag, it really makes our day to see happy customers. Very Best Wishes The Handbag Angels Team x

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