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Hangers.com Opiniones 167

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TrustScore: 4 sobre 5

4,2

Tienda de artículos para el hogar
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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was very impressed with Mr. Mike F who helped me get my refund when I did't follow the procedures for returning an order. He was professional, courteous, and very attentive. It didn't take long be... Ver más

Valorada con 5 estrellas sobre 5

Got some really good customer service today. Called to inquire about my order. Needed my hangers asap. I did not know they were out of stock until Jan 2022 (probably went to junk mail) agent walked me... Ver más

Valorada con 5 estrellas sobre 5

I placed an order. What I ordered was not currently available. I received a timely response from Hangers.com asking if I wanted to make a substitution, which was suggested. Or I could wait for the ori... Ver más

Valorada con 5 estrellas sobre 5

I couldn’t be happier with my purchase and with the service. I decided to get rid of all wire and bulky plastic hangers my family has been using and I have two 12 year olds who have outgrown their sm... Ver más

Información sobre la empresa

  1. Tienda de artículos para el hogar
  2. Comercio

Escrito por la empresa

Established in 1990, our main focus has always been hangers and customer service. With over 300 styles, hangers.com offers the largest selection of wood, metal, plastic, or fabric clothing hangers to satisfy needs for homeowners’ closets to high-end fashion houses and luxury hotels. We take pride in calling ourselves the hanger specialist. Whether for a business or a residence we offer the highest quality product at competitive pricing with fast shipping. We even can customize hangers to showcase your company’s logo for building a brand. You have an image in mind we can help make it happen. Our corporate office is located in Austin, TX and state of the art distribution facility is located outside Nashville, TN

Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

167 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

My customer service rep Andy...The Best!!!

My customer service rep, Andy did an awesome job. The hangers that I wanted were out of stock and there was quite a wait till they came in. So Andy said that he will get back to me after he finds a comparable hanger. After just an hour Andy contacted me to let me know that he found something he thought I would like and he was right.
Many thanks to Andy for going out of his way to help me. Now when ever I need hangers, hangers.com will be the place I shop.
Thanks again. I'm very satisfied with the product I received.

29 de mayo de 2023
Valorada con 1 estrellas sobre 5

What went wrong is that I sent an email…

What went wrong is that I sent an email with photos to customer service over two weeks ago and then a follow up last week informing that my shipment of 50 hangers arrived in a damaged box and contained broken hangers. I requested some partial refund to my credit card. To this date, I have received no response.

2 de mayo de 2023
Valorada con 1 estrellas sobre 5

Return process awful

I have purchased from Hangers.com many times and I like their products. This time I ordered the wrong hangers (my error). The return process is terrible. I have sent emails, made phone calls and have not yet received a response. I love the hangers but this experience has soured me in Hangers.com.

3 de febrero de 2023
Valorada con 1 estrellas sobre 5

Received imperfect hangers

Received imperfect hangers, I waited patiently for a call tag to return them and they were going to replace. I never received either. I sent the hangers back at my expense, as they were in my way. Still waiting for a replacement or credit. It’s been over a year.

21 de enero de 2022
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Respuesta de Hangers.com

Thank you for your review. Our goal is to provide quality product and top customer service, so we apologize for your poor experience with us. We would like to resolve this issue, someone from our sales dept should be reaching out to you shortly, or you may contact us at 800-336-2802.

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