I was very impressed with Mr. Mike F who helped me get my refund when I did't follow the procedures for returning an order. He was professional, courteous, and very attentive. It didn't take long be... Ver más
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Consulta las opiniones de los clientes
Got some really good customer service today. Called to inquire about my order. Needed my hangers asap. I did not know they were out of stock until Jan 2022 (probably went to junk mail) agent walked me... Ver más
I placed an order. What I ordered was not currently available. I received a timely response from Hangers.com asking if I wanted to make a substitution, which was suggested. Or I could wait for the ori... Ver más
I couldn’t be happier with my purchase and with the service. I decided to get rid of all wire and bulky plastic hangers my family has been using and I have two 12 year olds who have outgrown their sm... Ver más
Información sobre la empresa
Escrito por la empresa
Established in 1990, our main focus has always been hangers and customer service. With over 300 styles, hangers.com offers the largest selection of wood, metal, plastic, or fabric clothing hangers to satisfy needs for homeowners’ closets to high-end fashion houses and luxury hotels. We take pride in calling ourselves the hanger specialist. Whether for a business or a residence we offer the highest quality product at competitive pricing with fast shipping. We even can customize hangers to showcase your company’s logo for building a brand. You have an image in mind we can help make it happen. Our corporate office is located in Austin, TX and state of the art distribution facility is located outside Nashville, TN
Información de contacto
Austin, Estados Unidos
- 1-800-336-2802
- customerservice@hangers.com
- hangers.com
4,2
Muy bueno
167 opiniones
No ha contestado las opiniones negativas
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Unhappy customer!!!!!!!!!!!!!!!!!!
I ordered the hangers only to find out several days later that they are not in stock. Could you have mentioned that on the website? Now I have to wait months for my order. Seems to me that in this day and age, the hangers should be marked "OUT OF STOCK" when you initially try to order. Please get your act together.
An unhappy customer.
4 de septiembre de 2021
Respuesta de Hangers.com
We understand your frustration. We have looked into this and believe the issue has been resolved. Your order should ship in the next 24-48 business hours. You will receive tracking once shipped. We apologize for the unpleasant shopping experience and any confusion caused.
Wonderful customer service
Wonderful customer service, quick and helpful service.
19 de agosto de 2021
Large selection
The selection is large and I was able to find the exact hangers I needed. The online ordering system was easy to navigate and I never needed to seek extra help. I received my order in less than a week.
15 de julio de 2021
Hangin' out here.
Great variety of products, all in one low priced stop. I'm hangin' out at Hangers .com! My shirts and pants have never looked better, and my dry-cleaning bill have been cut by a third.
10 de julio de 2021
Respuesta de Hangers.com
Thanks for hangin' out with us! We love to hear you had an enjoyable shopping experience and that making the proper hanger investment is saving you money
Excellent hangers and excellent company
Excellent company, excellent product. This is the 3rd time I've ordered wooden hangers from this company and each time the product has arrived very quickly and has been excellent quality.
7 de julio de 2021
I would rate this experience as…great!
I would rate this experience as 5-stars, except that I left a message over the weekend asking for a call back, but did not hear back. The filling of the order was flawless.
15 de junio de 2021
Respuesta de Hangers.com
Thanks for the feedback. We hope all questions you had regarding your order have been resolved by now, if not please reach out 800-336-2802. We are available to take calls Monday - Friday. Sometimes backlog can happen from over the weekend so we apologize for any previous delays. You may also email us at customerservice@hangers.com
Disappointing Experience
My previous experiences with this company have been positive, but this time not so much. I ordered hangers and after a few days received word they were out of stock. A substitute was suggested. I agreed to that and was told they would ship 6/2. I have received no tracking info and no hangers. I emailed the person who contacted me about the different hangers. She was on vacation but due back 6/14. Today is 6/15. I was also told the substitute hangers would be a little cheaper but have seen no adjustment to my account.
15 de junio de 2021
Respuesta de Hangers.com
Hi Debra,
As much as we do not like to hear you had a disappointing experience shopping with us, we are grateful for you bringing this to our attention. Please call our customer service at 1-800-336-2802 so we can confirm the refund amount, provide any missing information about your order and resolve any additional questions or concerns you have. We truly value you as a returning customer and apologize for this past experience
Rating is 2.5
Rating is 2.5. My order got here on time and was correct, no complaints on that end. Unfortunately, what I ordered wasn't what I was looking for. When returning my order there was a 15% restocking fee and I had to pay to ship it back. It cost me 70% of the cost of my order just to return something I never even took out of the box. I wanted to support a business instead of going straight to amazon. Unfortunately, they forced me to end up going to amazon anyway. I will say if you know 100% what you want, this company will be great. If there's a chance you might have to return your order, go somewhere else. Another positive, their customer service guy was great. He was upfront and polite about everything. I do wish more companies had service like that, too bad the company policies dont match.
1 de junio de 2021
Respuesta de Hangers.com
Thanks for review. Although your purchase didn't work out, we appreciate the insight to your shopping experience with us. We will take this feedback into consideration with future website decisions.
Also if you do choose to place an order with us in the future, you can always give our customer service a call. They would be happy to provide any additional hanger info, recommendations or even submit the order for you
Placed an order and was then canceled…
Placed an order and was then canceled because of zero stock on item. Would be nice to update website quantities before customers are buying and placing orders .
19 de mayo de 2021
Respuesta de Hangers.com
We apologize for having to cancel your order. We completely understand the frustration of going through the ordering process only to not receive the items. We supply hangers from households to large corporations and as much as we try to forecast, at times we cannot plan for some inventory level adjustments. The good news is we are always replenishing stock. Also, we are always looking for ways to improve and your feedback will be taken into consideration. Thank you
High quality hangers
High quality hangers. I love that they are now more flexible in their bundles sizes. Their shipment speed rivals Amazon.
6 de mayo de 2021
Respuesta de Hangers.com
Thank you for the review. We are pleased you are happy with your purchase and the timeframe it was received. We try to offer the most options at the best price without sacrificing quality. Please feel free to reach out for any future hanger needs or bundle size questions.
We have not received our hanger yet!
6 de mayo de 2021
Respuesta de Hangers.com
We understand you're frustrated with not receiving your order and do apologize for the inconvenience. We did notice half the order shipped and half was on backorder. If you didn't receive an email about in-stock dates or have yet to receive the shipped hangers, please contact our customer service dept at 1-800-336-2802 and we would be happy to provide information regarding your order or options for the hangers on backorder.
I am still waiting to receive a portion…
I am still waiting to receive a portion of my order - specifically the
white wood slim line bottom hanger with clips - 100 pieces
Can you please e-mail me an update on when those will ship?
I am very pleased with what I have relieved so far!!!! Just really need those
hangers with clips so I can finish my closet make over. :)
2 de mayo de 2021
Respuesta de Hangers.com
We are happy to hear you are pleased with your purchase thus far. We understand the excitement of wanting to see the finished look of a closet make-over, so we do apologize for the delay in receiving the remainder of your order. We will pass this message along to customer service, but you can also call us at 1-800-336-2802 and we can provide a date for when those hangers will ship.
Nice hangers-good value
Very nice hangers, well priced. Good value. First-rate customer service.
1 de mayo de 2021
Respuesta de Hangers.com
We appreciate the review and the positive shopping experience you had with us. Please feel free to reach out with any future hanger needs.
The hanger I ordered is on backorder so…
The hanger I ordered is on backorder so have not received them as yet
30 de abril de 2021
Respuesta de Hangers.com
We understand your disappointment. We try to forecast inventory availability as best we can, but at times we do end up with backorders. We often have very similar products available if you do not wish to wait for your order to become in stock. Please call our customer service at 1-800-336-2802 and they would be happy to assist you with other options. Also, please feel free to update your review when you receive your hangers so we know how they work out for you.
Respuesta de Hangers.com
You're welcome! We are happy you are pleased with your recent purchase from Hangers.com. Feel free to reach out with any future hanger needs
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