Hanson Electrical and Kitchens Opiniones 757

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Decided to give Hanson Electrical a try for the first time after an unhappy experience with a big name company (they shall remain nameless!). Overall very happy - website was easy to use, good selecti... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The store has a wide selection of brands and products, Tommy was very knowledgeable and helpful. The delivery staff were also friendly and efficient. We were really impressed with the handling of an e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always the personal service, able to give the delivery drivers information on how to find my Home about an hour before they came to me. Installed the washing machine, took the old one away. Lovely and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is a great example of why we need more companies like Hanson Electrical and not online shopping. I am single and I don't have a clue about appliances. The staff were amazing, the prices were very... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de electrónica

Escrito por la empresa

IN THE BUSINESS FOR OVER 33 YEARS!! Hanson Electrical was formed in 1986 and is now the biggest independent domestic appliance retailer in the Hull area. You can buy from our huge range online or visit our fantastic showrooms on Willerby Road, or Holderness Road in Hull. We display the best appliances from all of the major manufacturers for you to see and touch. We keep a large selection of appliances in stock in our warehouse and also operate a Click and Collect service, where we reserve items for customers. You can order online and check for a delivery date with our postcode checker, which instantly checks availability. We use our own fleet of vehicles to offer a prompt delivery service. Our knowledgeable and helpful sales staff are in the know and are happy to help you to choose the right appliances to suit your home, lifestyle and budget.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

757 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Enjoyable experience of chosing a kitchen.

A very good experience of ordering a new kitchen. Stress free, seamless. They came and measured and drew a plan. Lots of choice. No pressure. Good quality units made in the UK at reasonable prices. Knowledgeable, obliging staff. Would highly recommend Hansons for electrical appliances and kitchens.

14 de enero de 2024
Opinión espontánea
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Respuesta de Hanson Electrical and Kitchens

Thank you for the great review Ann.

Valorada con 4 estrellas sobre 5

Wrong product

I ordered a CDA CCA7SI Canopy Hood.
I received a CDA CCA52SI Canopy Hood, which is a completely different size.

This was after paying for DHL delivery to London.

Disappointing.

Update 4 January: Hanson Electrical got in touch and offered ways to minimize the inconvenience. Apart from getting the wrong product they have been responsive and easy to deal with. Based on their positive response (albeit late) I have corrected my rating. Despite my issues in this particular case, I would not hesitate to buy from Hanson again.

18 de noviembre de 2023
Valorada con 4 estrellas sobre 5

We have used Hanson before and always…

We have used Hanson before and always find the service excellent. On this occasion there was an issue with the delivery date but once the team were notified the issue was acknowledged and immediately rectified and the delivery/ installation team were punctual, efficient and very polite. I would definitely recommend them.

10 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Easy to order on line for washing machine

Easy to order on line. Then received phone call advising delivery approx time on date requested. Received another phone call 20mins b4 delivery. Lads who delivered were very courteous and respectful. Would definitely recommend this company

6 de diciembre de 2023
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Respuesta de Hanson Electrical and Kitchens

Thank you Paul for taking the time to leave us a great review.

Valorada con 4 estrellas sobre 5

Good

Good, fast service by Hanson Electrical. Delivery men very good. On unpacking the fridge freezer they pointed out to me some damage on the fridge door. This was reported to Hanson Electrical and I was told that they would arrange with Beko to have the door replaced.
However, there has been a bit of a delay in getting the part and I am still waiting for the replacement.

10 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Delivery drivers were fantastic

Delivery drivers were so helpful with unpacking our new fridge which was fantastic as I'm registered disabled

17 de noviembre de 2023
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Respuesta de Hanson Electrical and Kitchens

Thank you for the review Sara.

Valorada con 5 estrellas sobre 5

Needed an oven fast

Needed an oven fast. Ordered and delivered next day. Delivery lads were very polite and delivered oven to where I needed it. Many thanks.

6 de noviembre de 2023
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Respuesta de Hanson Electrical and Kitchens

Thank you for leaving us a great review Robert.

Valorada con 5 estrellas sobre 5

Fantastic Company!

We ordered a fridge freezer at 3:00 P.M. on a Sunday and it came at 10:00 A.M. the very next morning. The men who came were extremely pleasant and friendly. They quickly installed the fridge freezer and took our old one away and removed all the packaging. We were so impressed with the efficiency and customer service of Hanson Electrical. We have not used Hanson Electrical before, but we will buy all our electrical appliances from them in the future.

22 de octubre de 2023
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Respuesta de Hanson Electrical and Kitchens

Thank you for the great review.

Valorada con 5 estrellas sobre 5

Online order

Easy to order online, received phone call to confirm delivery date and time and answered all queries. Very friendly and helpful. Delivery was on time as scheduled

18 de octubre de 2023
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Respuesta de Hanson Electrical and Kitchens

Thanks for the great review Jo.

Valorada con 5 estrellas sobre 5

Next day deliver

Ordered Friday, delivered Saturday. Perfect thank you

13 de octubre de 2023
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Respuesta de Hanson Electrical and Kitchens

Thanks Jo

Valorada con 5 estrellas sobre 5

Go Independent

Best price and excellent service and happy to support a local independent retailer that is smashing it out of the park!!

10 de octubre de 2023
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Respuesta de Hanson Electrical and Kitchens

Thank you Leigh.

Valorada con 5 estrellas sobre 5

Small undercounter fridge

I purchased a small fridge to replace one that was no longer working, for my parents who are in their mid 80's. They were concerned as neither of them can lift anything heavy. Hanson's rang me as soon as I had mentioned this on the order, and reassured me that the delivery men would do everything. This was the case and my parents were not only pleased with their new fridge, but delighted with the way it was delivered etc.

3 de octubre de 2023
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Respuesta de Hanson Electrical and Kitchens

Thank you for leaving us a great review Jo.

Valorada con 1 estrellas sobre 5

Very rude sales assistant

We visited the Willerby Rd store today at 2.45 to look at washing machines we were approached by a sales man told him just looking after the 3rd time of approach he started saying bosch have a deal on we told him we weren't interested in that make at which point he became very confrontational saying that hover were very tinny and that he couldn't show us anything else so after a quick look at another washing machine we left only to order the one we wanted from AO won't be giving them our custom

12 de septiembre de 2023
Opinión espontánea
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Respuesta de Hanson Electrical and Kitchens

Morning Mr Woody, I'm so sorry for the experience you encountered at Hanson Electrical yesterday. We are a family run business and heavy pressure selling is not something we do. I have passed your comments onto the Manager and we will look into this matter to resolve. I would really hope you would give us a second chance to prove this is not the company way and yesterday was one off.

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