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Happy Place Insurance Opiniones 

103
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was referred by another camper that their cover was exceptionally good. and after speaking to a young lady who guided me through any additional options that I may need, I took out a New Insurance c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We’ve been with Happy Place for a year now and the pricing and service has been excellent although we have not had to make a claim. We were delighted this year when we had the renewal notice that it h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Not had to make a claim yet, fingers crossed, so can only comment on process of taking out policy and pricing. Much cheaper than previous insurer for much more cover. Ended up paying for more comprehe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really competitive price, happy with that! They came recommended and having not heard of them I was obviously dubious. I'm glad I was told of them now! Easy to use website, UK based Customer Servic... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Seguros para caravanas y autocaravanas
  2. Compañía de seguros
  3. Corredor de seguros
  4. Aseguradora

Escrito por la empresa

Happy Place brings together over 30 years of insurance experience into one touring caravan insurance policy. Combining great value and specialist cover, our policy offers caravan owners excellent value for money and big savings.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

103 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(103)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I was referred by another camper that…

I was referred by another camper that their cover was exceptionally good. and after speaking to a young lady who guided me through any additional options that I may need, I took out a New Insurance cover.
Highly recommend.

26 de mayo de 2026
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Respuesta de Happy Place Insurance

Thanks for your great review Mike

Valorada con 5 estrellas sobre 5

Happy Place recommendation

We’ve been with Happy Place for a year now and the pricing and service has been excellent although we have not had to make a claim. We were delighted this year when we had the renewal notice that it had reduced by £65 which can’t be said of other insurance policies which go up each year. Happy Place is brand of Caravan Guard same address etc but in our case was much cheaper and certainly much cheaper than other insurers, particularly the Caravan Clubs. New for old so cannot recommend them enough.

30 de diciembre de 2025
Opinión espontánea
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Respuesta de Happy Place Insurance

Thanks for sharing your experience with us Sandra!

Valorada con 5 estrellas sobre 5

Great service

Great service, knowledgeable and helpful.
⭐️⭐️⭐️⭐️⭐️

21 de septiembre de 2024
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Respuesta de Happy Place Insurance

Thanks Ian

Valorada con 5 estrellas sobre 5

Good cover, good price

Adviser was knowledgeable helpful and pleasant and answered all of my questions regarding the cover.

23 de febrero de 2024
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Respuesta de Happy Place Insurance

Thanks for your fab review!

Valorada con 5 estrellas sobre 5

great service

great service - they even called me when I had forgotten to renew to make sure I had cover - OK so thats in their interest too, but cover seems reasonable for the price as well

11 de enero de 2024
Opinión espontánea
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Respuesta de Happy Place Insurance

Thanks for rating us five stars Phil

Valorada con 5 estrellas sobre 5

Very happy with Quotes

I had a pretty reasonable price and the info etc during the quote stage was great, I cant give any feedback on the claim etc as not had to and hopefully will never have to.

27 de septiembre de 2023
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Respuesta de Happy Place Insurance

Thanks David!

Valorada con 5 estrellas sobre 5

Good premium and cover

Good Premium and cover

12 de marzo de 2023
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Respuesta de Happy Place Insurance

Hi Paul. It looks like you do have an insurance policy with us, but we feel you might have been reviewing a different service here. If you wish to change your review, there should be a button in your email from Trustpilot allowing you to edit your review. Many thanks Craig @ Happy Place

Valorada con 5 estrellas sobre 5

Very competitive price

Very helpful staff very profesional and a good competitive price i had been with Caravan Guard but they were more expensive but i believe these are part of the Caravan Guard group

1 de marzo de 2023
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Respuesta de Happy Place Insurance

Thanks for your review Graham

Valorada con 1 estrellas sobre 5

Rang to change my address the caravan…

Rang to change my address the caravan isn’t stored at my house etc so has no bearings on the insurance of the caravan it is literally just for correspondence purposes and they charged me £17 for what? I rang them it didn’t cost them anything

22 de diciembre de 2022
Opinión espontánea
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Respuesta de Happy Place Insurance

Hi Mark. We’re sorry you’re not happy with our admin fee for changing your address. These fees are commonplace in insurance to take into account the extra work involved in amending an individual policy and reissuing documents. We do try to keep ours as low as possible. We have passed on your feedback to our pricing team. Thanks for insuring with Happy Place.
Kind regards
Craig @ Happy Place

Valorada con 5 estrellas sobre 5

Really good quote and staff really…

Really good quote and staff really helpful. They are part of caravan guard, so should be OK.
Test would come if I ever had to make a claim,fingers crossed I don't need to.

12 de junio de 2022
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Respuesta de Happy Place Insurance

Thanks for your great review Mark

Valorada con 1 estrellas sobre 5

Pestering us for money after cancelling

Setting up the insurance was fine, but when we sold our caravan and came to cancel the policy there were issues. We phoned to cancel and got told there’s a cancellation fee. My partner said that’s fine and offered to pay it there and then. The advisor said he couldn’t and said he needs to ring up once he receives a letter. Phoned up, paid it, sorted… or so we thought. Over a month after cancelling, we receive an email demanding the outstanding balance to be paid!! We paid everything there was to pay!! And no we are receiving emails. This company try to con you out of money it seems!! Not a happy customer

6 de junio de 2022
Opinión espontánea
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Respuesta de Happy Place Insurance

We’re sorry you’ve not had a great experience with us Ruth.
As you had paid for your policy by direct debit the payment we took when you called was the for the previous month’s cover.
The email you received after cancelling your insurance policy was chasing payment of the cancellation fee and the last part month of cover which had not been paid.
Unlike where we deduct the cancellation charge from any refund due when a customer has paid in full, we have to ask for this as an additional payment from monthly payers.
We’re sorry if this was not explained to you clearly and have passed on your comments to our Accounts team. Best wishes, Liz

Valorada con 5 estrellas sobre 5

Good value for Caravan Insurance.

Very helpful adviser and a very good quote for my caravan insurance. As with all insurance companies, the real test is if you have to make a claim, I hope I never have to put them to the test, but its then you will see if they are a good company.

4 de junio de 2022
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Respuesta de Happy Place Insurance

Thanks for sharing your experience with us!

Valorada con 5 estrellas sobre 5

Caravan insurance

Very competitive quote. Covers all items on my renewal at a much cheaper price. Part of Caravan Guard so should be a good company to deal with if needed. Fingers crossed!!! Good reviews

29 de abril de 2022
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Respuesta de Happy Place Insurance

Thanks David

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, thank you

21 de abril de 2022
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Respuesta de Happy Place Insurance

Thanks Mac!

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