Harley Street Hearing Opiniones 

587
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The consultant that ran the whole thing was exceptional. I have had many tests by the NHS over the years but this was a whole new level. Really thorough and so very friendly. I had a great experience... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So pleased i came across Harley Street Hearing, I have been going there now for 5 years, over which time Paul and the team have been consistently fantastic. Able to accurately identify specific type o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We took our 9yr old daughter due to issues with balance and saw George. He was patient, kind and explained everything so clearly. My daughter felt totally at ease after being very nervous to start wit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I first went to Harley Street Hearing some 6 years ago and as my hearing has deteriorated I have had to return a number of times. They are highly efficient and keep up to date with the changing techno... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Audiólogo
  2. también en la categoría
  3. Centro de diagnóstico
  4. Servicio de reparación de audífonos
  5. Tienda de audífonos

Escrito por la empresa

We are London’s leading independent hearing clinic and have been established on Harley Street for over 25 years. At our Harley Street Hearing clinic we know that customer care is fundamental to a successful audiology clinic. As hearing aid specialists we understand that having a hearing loss can be isolating and difficult to accept so we treat all our patients with care and understanding. So whether you require a Hearing Test or Consultation, a trial of new Hearing Aids, Hearing Aid Repairs, Hearing Therapy for Tinnitus, Instant Ear Wax Removal by Microsuction or Irrigation, Auditory Processing Disorder (APD) Treatment, Hearing Tests for Children, Audio Vestibular (Balance) Diagnostics or Custom Hearing Protection for Sleeping, Swimming, Music, Leisure Shooting, Custom Earphones, Presenter Earpieces, or In-Ear Monitors, we're here to help. We are also Musicians’ Hearing Services and provide hearing protection and advice for the UK entertainment industry. With Help Musicians UK and the Musicians’ Union, we provide musicians in the UK affordable access to our specialist service. Harley Street Hearing - the home of independent audiology in London.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

587 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(587)

62 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I'm so glad to be able to come here

This is my second time, and I can't praise them too highly. Barathy and Matthew the first time, still in the previous premises, and Simone today. I was convinced that I'd ruptured my ear drum, or if I hadn't, that it would then be damaged by investigation. But with infinite patience and care everything was dealt with and I find that I can now hear again and my ear drum is ok too!
I don't yet need hearing aids but I'm sure it's coming in due course - I was tested last time - and when I'm at that stage I'll certainly be coming here.
I'm so glad that my son persuaded me to come here, that first time several years ago.

15 de julio de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you for such a wonderful review Mrs Leigh. So pleased you've enjoyed your appointments with us and we look forward to seeing you again.

Valorada con 5 estrellas sobre 5

So helpful

So helpful, knowledgable and important!! Protect your hearing!!

14 de julio de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you TS. We really appreciate patient feedback.

Valorada con 5 estrellas sobre 5

Harley Street hearing visit

I recently visited Harley Street Hearing, and I couldn’t be more impressed with the entire experience. From the moment I walked in, the staff was warm, welcoming, and incredibly professional. They took the time to really listen to my concerns and gave me a thorough hearing assessment without any pressure or rush.

The specialist explained everything clearly and recommended hearing aids tailored to my lifestyle and needs. I was amazed at how discreet and comfortable the devices were—and the difference in sound quality was truly life-changing. I didn’t realize how much I was missing until I could hear so clearly again!
Highly recommend Harley Street Hearing to anyone considering hearing aids. You’ll be in excellent hands!

8 de julio de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you Vivian for such a considered, wonderful review and recommendation of our service. It's always a joy finding out how life-changing new technology affects our patients.

Valorada con 5 estrellas sobre 5

Going the extra mile

Friendly, knowledgeable staff that go the extra mile to help.

11 de julio de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Chris, thank you on behalf of the Harley Street Hearing team.

Valorada con 5 estrellas sobre 5

I have been a client for about 12 years

I have been a client for about 12 years. They have always been prepared to push the limits of what can be achieved for my hearing, often meaning successive repeat visits to make tweaks, and monitor outcomes for the individual patient needs. Cannot reccomend highly enough, and in my experience, consistently high standards across all their audiologists, and in every branch I have visited. Matthew Allsop was the case in point on today's visit.

10 de julio de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you Freddie for such a lovely review on behalf of the Harley Street Hearing team. We are delighted to have had you as a very valued client for so long and look forward to seeing you again.

Valorada con 5 estrellas sobre 5

Appointment was on time. Assessment was thorough and reassuring

Appointment was on time. Audiologist Larissa Pillay was friendly and professional. Examination and assessment were thorough. She took time to answer all questions and reassured me about condition and advice moving forward. Would recommend Harley Street Hearing.

8 de julio de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you for your review and recommendation Kevin. Delighted you had such a good appointment with Lerissa.

Valorada con 5 estrellas sobre 5

Exceptional service and attention to…

Exceptional service and attention to detail. The Harley Street Hearing team is so well organised and attentive even proactively sending reminders to make annual appointments. They have a good grasp of history and background so are always well prepared. Matthew Allsop is a super knowledgeable audiologist, most obliging, patient and a true pleasure to deal with.

30 de junio de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you Achilles. So pleased you have taken the time to relay your thoughts on your service with Harley Street Hearing and Matthew Allsop. We look forward to seeing you again.

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, saw me the same day and sorted my blocked ear, would recommend to everyone!!

30 de junio de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you Laura, we're delighted with your recommendation and are so pleased you had fantastic service with Harley Street Hearing.

Valorada con 5 estrellas sobre 5

A rerally wonderful experience

A rerally wonderful experience thanks to the lovely Jordon who made the whole appointment helpful, reassuring and professional.

23 de junio de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you Richard for taking the time to leave this review for Jordon. So pleased you had a wonderful experience.

Valorada con 5 estrellas sobre 5

Great Service

A very thorough and professional service . Great audiologists who are always helpful and polite

27 de junio de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you for your review PK. Delighted you are happy with our service.

Valorada con 5 estrellas sobre 5

Prompt appointment

Prompt appointment, very polite and well explained audiology tests.

25 de junio de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you for your review Stephen. So pleased you had such a positive experience with Harley Street Hearing and Musicians' Hearing Services.

Valorada con 2 estrellas sobre 5

Haven’t received my products and no response…

The appointment itself was fine, but I was told it will take around 3 weeks to receive my custom ear plugs. It’s now been over 4 weeks and I haven’t heard anything about delivery. I have tried to contact them but heard nothing back. Currently feeling quite frustrated that their communication post appointment has been incredibly poor.

**updated in response to reply: I was quoted 3-4 weeks as I specifically asked whether they would arrive in time for a concert I was due to attend. But I'm happy to hear they'll be arriving soon.

21 de mayo de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you for your feedback Animesh, and we sorry to hear you’ve been feeling frustrated.

We've looked into your order and can confirm that the turnaround time for ACS custom plugs is five weeks (excluding Bank Holidays), which was noted at your appointment. We also wanted to reassure you that we have checked with ACS and your earplugs are now on their way to us and are due to arrive tomorrow, therefore we will get these posted out to you as soon as possible.

We're sorry if you've had difficulty reaching us – we’ve checked our email systems and haven’t been able to trace a message from your address, but we’ll always do our best to respond promptly if you try again or call us directly.

Thank you again for your patience and for choosing Harley Street Hearing. If there’s anything else you need in the meantime, please don’t hesitate to get in touch.

Valorada con 5 estrellas sobre 5

great experience and specialist

4 de junio de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you for your review David. Glad you had such a great experience with Harley Street Hearing & Musicians' Hearing Services.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent. Friendly, thoughtful staff. Procedure carried out gently and effectively. Good advice on ear care too

18 de junio de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you George. We really appreciate patient feedback.

Valorada con 5 estrellas sobre 5

Matt Frost was incredibly helpful

Matt Frost was incredibly helpful, and the all round service at Harley Street hearing was amazing. Will definitely go back, and would highly recommend.

20 de junio de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you for your high recommendation Jane. Pleased you had such a good experience at your appointment Matt Frost.

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