Harley Street Hearing Opiniones 

587
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The consultant that ran the whole thing was exceptional. I have had many tests by the NHS over the years but this was a whole new level. Really thorough and so very friendly. I had a great experience... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So pleased i came across Harley Street Hearing, I have been going there now for 5 years, over which time Paul and the team have been consistently fantastic. Able to accurately identify specific type o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We took our 9yr old daughter due to issues with balance and saw George. He was patient, kind and explained everything so clearly. My daughter felt totally at ease after being very nervous to start wit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I first went to Harley Street Hearing some 6 years ago and as my hearing has deteriorated I have had to return a number of times. They are highly efficient and keep up to date with the changing techno... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Audiólogo
  2. también en la categoría
  3. Centro de diagnóstico
  4. Servicio de reparación de audífonos
  5. Tienda de audífonos

Escrito por la empresa

We are London’s leading independent hearing clinic and have been established on Harley Street for over 25 years. At our Harley Street Hearing clinic we know that customer care is fundamental to a successful audiology clinic. As hearing aid specialists we understand that having a hearing loss can be isolating and difficult to accept so we treat all our patients with care and understanding. So whether you require a Hearing Test or Consultation, a trial of new Hearing Aids, Hearing Aid Repairs, Hearing Therapy for Tinnitus, Instant Ear Wax Removal by Microsuction or Irrigation, Auditory Processing Disorder (APD) Treatment, Hearing Tests for Children, Audio Vestibular (Balance) Diagnostics or Custom Hearing Protection for Sleeping, Swimming, Music, Leisure Shooting, Custom Earphones, Presenter Earpieces, or In-Ear Monitors, we're here to help. We are also Musicians’ Hearing Services and provide hearing protection and advice for the UK entertainment industry. With Help Musicians UK and the Musicians’ Union, we provide musicians in the UK affordable access to our specialist service. Harley Street Hearing - the home of independent audiology in London.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

587 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(587)

62 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Knowedgeable and caring people

Matthew is a very qualified, knowledgeable and personable person. Delighted at the level of knowledge and quality of service that he provides.
Also, all the staff at Harley Street Hearing are very helpful. Very pleased to have them all working for me and with me on my hearing difficulties.
Best, -B

24 de febrero de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank for spending the time to write a review. This is very much appreciated by Matthew and the Harley Street Hearing team.

Valorada con 5 estrellas sobre 5

Another great experience at Harley Street Hearing

This clinic is an absolute pleasure to deal with and Matthew and the team have delivered, yet again, a top notch service.

I don't live in London anymore so when my hearing aids weren't charging properly I went to an audiology clinic in Chester to see if they could assist me, but they told me to send the aids back to the clinic from where they were purchased. Easier said than done, as I need the aids to function on a daily basis. When I contacted this clinic, straight away they solved the issue by sending me replacement batteries and a link that illustrated how to insert them - so I was back in business within two days and felt so grateful.

I hadn't contacted the clinic for 18 months but then needed their assistance twice in one week. The second time I had cracked the casing on one of my aids. This issue was resolved within 11 days (amazing) from me sending the broken aid to the clinic. They sent it off promptly to be repaired and contacted me about an appointment which had become available so I could collect the aid asap - as it's difficult to get an appointment with Matthew I was so grateful for them to offer me this appointment.

It's not often these days that you find a company who do what they say they are going to do in an efficient, yet effortless way, and always go the extra mile to provide amazing customer service, yet Harley Street Hearing is one of those companies and I highly recommend them.

A big thank you to Matthew and the Reception Team, again!

18 de febrero de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you so much Susan for writing such a detailed review and recommendation. So pleased your hearing aids are now working well for you.

Valorada con 5 estrellas sobre 5

Saw the Audiologist

The Audiologist Simone was super helpful on the day, also kind and understanding. She explained everything, making it easier to understand why my hearing was changing and I left feeling more positive about the eventual outcome

17 de febrero de 2025
Opinión espontánea
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Thank you for your review R D Silverman

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. The girl who did my moulds and hearing test was very helpful and friendly.

14 de febrero de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you for your review Ben.

Valorada con 5 estrellas sobre 5

Excellent treatment

I am delighted with the professional treatment I received. Efficient from beginning to end. Everything concerning my balance problem was explained - both procedure and outcome and I felt free to ask any questions. I highly recommend the audiologist.

14 de febrero de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you for your review and recommendation Elaine.

Valorada con 5 estrellas sobre 5

Very happy with the expert advice and…

Very happy with the expert advice and high quality service. Very happy with the Lyric invisible hearing aids, easy to get used to, very comfortable and completely unobtrusive.

12 de febrero de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you Peter. Pleased to hear your Lyric are serving you well.

Valorada con 5 estrellas sobre 5

Great efficient and attentive service

Great efficient and attentive service. All questions were answerd well with good tips on how to get the maximum from the devices, The hearing devices themselves are superb.

12 de febrero de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you for your lovely review Stephen.

Valorada con 5 estrellas sobre 5

Coming from USA and not sure what to…

Coming from USA and not sure what to expect I was pleasantly surprised with the professionalism the service and most of all the warm welcoming, not to mention the great job they did on me..

11 de febrero de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you for such a lovely review Eric.

Valorada con 5 estrellas sobre 5

A REVIEW

It is always fun to visit the Clinic. The staff is always friendly and extremely patient. Thank you

10 de febrero de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you Natalia. Pleased you enjoy visiting our clinic.

Valorada con 5 estrellas sobre 5

I'm all ears for Harley Street Hearing Clinic

So grateful to the Musicians Union to be able to have an Audiology Test, and an appointment for getting customised ear protectors.
Amber was very positive, clear and professional - with an email forwarded to me of my hearing test graph result as well.

10 de febrero de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you for your review R.G.

Valorada con 5 estrellas sobre 5

Fantastic experience

Fantastic experience. Easy booking process, convenient location, brilliant customer service from Matt who took him impressions for ear plugs and did a hearing test. Could not ask for a better process.

7 de febrero de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Pleased to be of service Ollie, thank you.

Valorada con 5 estrellas sobre 5

Excellent as always

I've been a client of Harley Hearing for many years now. Reliable, friendly and professional service as always!

6 de febrero de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you for being a patient at Harley Street Hearing and for your review Oli.

Valorada con 5 estrellas sobre 5

Friendly & informing

Friendly, interested & interesting. I learnt more about my hearing loss & the options available to improve it

4 de febrero de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you for your review Sarah. We're delighted you had such a good experience at our clinic.

Valorada con 5 estrellas sobre 5

Very helpful and friendly team

Very helpful and friendly team. The Dr I was seeing was very understanding and have explained to me step by step all the test I will be having.
It was my first visit there as well as first time having those test done so I wasn’t sure what to expect so having someone who like that helped a lot.
I would definitely recommend the clinic.

24 de enero de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you for leaving us a review and recommendation Marta.

Valorada con 5 estrellas sobre 5

Excellent experience

I am very glad I booked earwax removal at Harley Street Hearing. I managed to get an appointment within 12 hours and it was reassuring to be seen by a qualified audiologist. The procedure was painless and the change in my hearing remarkable. Thank you!

30 de enero de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you Michael, so pleased you had such a good experience with us.

Valorada con 5 estrellas sobre 5

The Harley Street Clinic is…

The Harley Street Clinic is beautifuuuullll! The facilities are so clean and neat and it is located in a very strategic spot. The service is absolutely helpful! They helped change the wires on my hearing device (my hearing device’s brand does not exist in the UK cause I bought it from my own country but they still offered to help fix it.)

30 de enero de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you for your wonderful comments on our service and clinic.

Valorada con 5 estrellas sobre 5

Great Treatment

So pleased to have my hearing restored after micro suction.

3 de febrero de 2025
Opinión espontánea
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Respuesta de Harley Street Hearing

Thank you for your review Russell.

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