Harlowlloyd Opiniones 

54
TrustScore: 1.5 sobre 5

1,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

The shoes are cheaply made and not at all the same as the photos on the FaceBook page. I have emailed the company to request a refund and asking information about their return policy, but crickets so... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

As per other reviews, wrong size sent and then you have to pay to send them back to Australia (we are in England), even though they sent the wrong size. Definitely mass made in China and not to order,... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

the return process is a nightmare. no return label given and super expensive since they're based in Australia also dont fall for the "shipping takes time as each order is custom made". it's just ta... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Was expecting good quality from the images online but the boots that arrived look really cheap and feel like plastic. They have insoles that don't even fit properly making them uncomfortable. Their r... Ver más


Información de contacto

1,5

Muy malo

TrustScore: 1.5 sobre 5

54 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 83% de las opiniones negativas

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1,5

Todas las opiniones

(54)

6 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very stylish and trendy clothing

Very stylish and trendy clothing, pants sizing fit perfectly and didn’t need a belt, looked great with my doc martens!

29 de julio de 2022
Opinión espontánea
Logotipo de Harlowlloyd

Respuesta de Harlowlloyd

Thank you so much for your great feedback!

Valorada con 5 estrellas sobre 5

Incredible quality !

Came super quick! So impressed with the quality of the pants and shoes I got. Been really helpful during winter as the pants are super warm and I have also been receiving lots of compliments on them. 10/10 will be buying again from here :)

29 de julio de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Too small.

Too small.
Shoes took a month to arrive, which was OK, but their sizing is not an accurate conversion, plus their returns are to Australia with no guarantees of refund.

Responses were unempathetic.

15 de julio de 2022
Opinión espontánea
Logotipo de Harlowlloyd

Respuesta de Harlowlloyd

Hi Ben, please contact our customer service crew who'll be happy to help resolve this :-)

Valorada con 1 estrellas sobre 5

Expensive Garbage

I tried to ask them to cancel the order the same day that I ordered it, because the reviews were awful. They said they could not, because it was already “in production. After taking two months to get here, the $76 pair of joggers I ordered were way too small, even though I followed their fit guide. They also looked like they were made using a laser printer from 1992 and were basically made of synthetic tissue paper. Absolute garbage. Do not buy.

1 de mayo de 2022
Opinión espontánea
Logotipo de Harlowlloyd

Respuesta de Harlowlloyd

We had a look into this issue and can see that unfortunately we were unable to cancel your order as it had already started fulfilment. We can also see that you ordered our Track Pants and not the Joggers. These are a very different product if it was Joggers you were after. For reference Lacoste sells nearly the identical product for 150 Euro so we don't think our prices are outrageous. Feel free to return the goods for a refund if you're unhappy.

Valorada con 4 estrellas sobre 5

It took more than a month to arrive

It took more than a month to arrive. Bomber is beautiful. The size chart is way off. Followed the measurements I should order size M, but I want a more relax fit, so I got a L. I am barely able to close the zipper. It's tough to return/exchange cuz I will have to pay for the return shipping to China....

29 de abril de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Smells like China

Extra star because the product was actually delivered and it looked like the shoes on the webcite. But the shoes came in unlabeled white box and without any trademarks or tickets. It was claimed to be vegan leather but it smells and looks like plastic. Very disappointed spending 100e for fake China product.

6 de febrero de 2022
Opinión espontánea
Logotipo de Harlowlloyd

Respuesta de Harlowlloyd

Hi Jenni our products are manufactured in lots of areas all over the world. Some in the USA, Australia, Europe and Asia. We design them here in Australia!

Valorada con 1 estrellas sobre 5

Scam Shoes are the Wrong Size

The shoes I ordered seemed cool in the picture, but they arrived looking like cheap, plastic crap. They smell like chemicals from the printing process. The cool fabric design is actually just printed on the shoe.

If that weren't bad enough, after waiting forever for shipping, the size is completely wrong.

10 de enero de 2022
Opinión espontánea
Logotipo de Harlowlloyd

Respuesta de Harlowlloyd

Hi Colin. For sizing issues you can contact our customer service team who'll be glad to help. As for the printing smell this goes away usually on the first wear. Please contact our team if you have any other questions :-)

Valorada con 1 estrellas sobre 5

Don’t bother if you’re in the uk or…

Don’t bother if you’re in the uk or indeed anywhere.
Bought a jacket (bust zip!) and some boots.
Cheap and nasty, plastic from top to bottom.
Returns? Still waiting for my money back! Cost 14quid to return! And they’re not answering my emails! Why should I pay for a return on a product that wasn’t fit for purpose!
Horrendous. Buyer beware.

15 de diciembre de 2021
Opinión espontánea
Logotipo de Harlowlloyd

Respuesta de Harlowlloyd

We've checked our records and you've been fully refunded. As for any defects we are always here to help resolve any issues. Sorry to hear about your issues Jo but please let us know if you have any further problems.

Valorada con 1 estrellas sobre 5

Very poor quality shoes

Very poor quality construction. I ordered the Houndstooth Plaid Sneakers. They are plastic top-to-bottom. Extra long shipping times are not worth the outcome. Do not recommend.

30 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Can you be besotted with boots?

After waiting for my first pair of boots to arrive, I was completely blown away by how fantastic they are! I mean, I was only expecting pretty boots, but the combat boots are stylish, functional, light, brilliant fit for wide feet, and the iridescent shimmer makes them stand out (above and beyond the brilliant print!). Reminiscent of William Morris, they are unlike any other boot I have come across, and the range makes choosing a design almost impossible. Which is why my credit card slipped and I bought another pair. The customer service team were quick off the mark when my phone glitched and I ordered an impractical size. I was contacted promptly, the order fixed, and my new boots are on their way. Thanks so much! I look forward to being a loyal customer over, and over, and over again.

1 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer service was first rate

Customer service was first rate. They followed up on an issue with the order I didn't pick up on.
Issue was resolved in 10min via email. My money was returned to me and the order as I had intended was processed quickly.
It was their customer service and follow up that initiated this resolution.

17 de junio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Varen jeg kjøpte lignet ikke på bildet…

Varen jeg kjøpte lignet ikke på bildet i annonsen. Fikk og en annen størrelse enn jeg hadde bestilt. Tok kontakt med kundeservice men de var ikke interessert i å respondere på min henvendelse/klage. Vil absolutt fraråde å handle her.

23 de abril de 2021
Opinión espontánea

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