Harper is Trying to Charge Me for a Returned Item Two Months After Refund Was Processed For Mint Velvet. I ordered three items from Mint Velvet via Harper ‘Try before you buy’ and returned two of... Ver más
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Harper is Trying to Charge Me for a Returned Item Two Months After Refund Was Processed For Mint Velvet. I ordered three items from Mint Velvet via Harper ‘Try before you buy’ and returned two of... Ver más
La empresa ha respondido
I have used Harper several times for convenience. It allows me to order different sizes and colours of things to try without having to lay out a lot of money just to try it in. Rochelle came today and... Ver más
La empresa ha respondido
A brilliant service that I’ve used many times - a way of being able to try on clothes at home, often with stuff already in my wardrobe so I really can tell if things will “go” with each other or not!... Ver más
Excellent service. Try before you buy, what a great service and quick delivery and also time to make your mind up and return
La empresa ha respondido
Harper is a fashion concierge service that brings you the in-store shopping experience, whenever and wherever you wish.
NW5 1TL, London, Reino Unido
Ha contestado el 76% de las opiniones negativas
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A brilliant service.
Bridgette was such a wonderful stylist/concierge/second opinion she wasn't pushy, she had really good ideas, she listened to my thoughts
My expectations were exceeeded
I have nothing but praise for this excellent service. It’s amazing.
Extremely friendly delivery person would highly recommend
Super styling advice on how to combine different looks and make the right selections. Honest feedback on what looked good and what didn’t and no pushy sales tactics. Comfortable to try on clothes in different sizes in my own home. Highly recommend this service. Fun experience that built my confidence massively and will help me in the future.
I have just had a wonderful shopping experience provided by Rochelle - my favorite personal stylist, who offered awesome tips in mix-matching products with my current wardrobe. Charlie from customer service is also incredible. I am so grateful that this service exists. I look forward to ordering more items with you soon. Thank you so much!
Excellent service to try at home my favourite brand at a time convenient time for me
Great service would recommend and use again
Just had a visit from a delightful young lady Valentina with my meandem order.
Brilliant idea and excellent service and a lovely way to shop.
Genius service. Great to be able to try on at home (multiple sizes) and not worry about returning and checking credit on cc etc. I wish all brands would use harper.
Absolutely fantastic. All the things I hate about shopping online dealt with! I did not need to worry about money coming out of my account - you order everything you fancy in all the sizes you think you might need and you don’t pay up front. They bring all the clothes to your house, you try in front of your own mirror with 40 mins to really try the items and you buy what you want there and then (but zero obligation or pressure to buy anything!) No need to parcel up and take items to the post office they take them there and then! my concierge was lovely, she knew style, body shape and clothes AND I sent her away for the try on! When she collected she offered some brilliant advice. This service is brilliant all shops should be offering this
Great service, prompt, professional and so easy
Fabulous attendant.
Convenient and prompt service.
Natasha was great. Friendly and helpful. Been thinking about using this service for a while and finally did and now I’ll use it all the time. Loved being able to try clothes at home without the intensity of queuing for changing rooms. Also could fit it easily into my working day and now have the weekends free for other things.
Love the ability to try on great clothes at home- with personalised advice & guidance. And I can see how pieces work with my existing wardrobe. I shop the sale at my favourite higher- end brand and am always so pleased with my purchases.
I was introduced to this service during the pandemic. It is the ultimate way to shop!
I can’t recommend it enough!
It’s relaxing, it saves so much time, it’s professional ,the ladies are always so courteous and all the staff go the extra mile to accommodate and help. There’s a big selection of designers & brands to choose from and it’s simply one of those Wonderful things in life that I wouldn’t want to be without! ⭐️⭐️⭐️⭐️⭐️
Woman came on time with two styles and sizes of blouses and a pair of black trousers in two sizes. She was well-dressed, polite and pleasant.
A really brilliant service that means you can try on clothes in the comfort of your own home with someone else taking care of the returns. What’s not to like?!
This is the perfect way to shop online. You can order as many items as you want, in different sizes (which is key for online shopping), and try them all on in the comfort of your home with your own shoes and accessories that you had in mind to go with the outfit. This is the way forward. The only point I would raise is that because I ordered so many items the 40 minute time slot wasn't quite enough and maybe this could be changed in future to adapt to the number of items delivered with the service.
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