Harper is Trying to Charge Me for a Returned Item Two Months After Refund Was Processed For Mint Velvet. I ordered three items from Mint Velvet via Harper ‘Try before you buy’ and returned two of... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Harper is Trying to Charge Me for a Returned Item Two Months After Refund Was Processed For Mint Velvet. I ordered three items from Mint Velvet via Harper ‘Try before you buy’ and returned two of... Ver más
La empresa ha respondido
I have used Harper several times for convenience. It allows me to order different sizes and colours of things to try without having to lay out a lot of money just to try it in. Rochelle came today and... Ver más
La empresa ha respondido
A brilliant service that I’ve used many times - a way of being able to try on clothes at home, often with stuff already in my wardrobe so I really can tell if things will “go” with each other or not!... Ver más
Excellent service. Try before you buy, what a great service and quick delivery and also time to make your mind up and return
La empresa ha respondido
Harper is a fashion concierge service that brings you the in-store shopping experience, whenever and wherever you wish.
NW5 1TL, London, Reino Unido
Ha contestado el 76% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
An excellent service. Hand delivered clothes that you only pay for if you keep. Then, you return to the van and the transaction is finished. So much better than paying in advance, waiting for delivery, trying on, returning via courier, then waiting days for your credit card to be credited. This is the way to shop. Loved the experience!
Excellent service. No brainer to spend a bit more to be able to try the items on in the comfort of your own home without paying for everything first.
Rochelle in particular is exellent and will help you to style yourself!
Fantastic service as always. Jane my style concierge was really helpful. I highly recommend taking advantage of having clothes delivered especially if you’re not sure of your size
Arrived within the booked slot, such a useful service to be able to try on clothes in your own home without feeling pressured to buy anything. Saves so much time and energy not needing to take anything back to the shop or post it back if you’ve ordered online. Would highly recommend this service.
Great service- really helpful non pressurised advice
This £15 service is worth every penny. They bring everything you have chosen to your door, help you try on the pieces, advise on what works and what doesn't and then take away everything you don't want. You only pay for what you purchase so you can choose many items to try on. Friendly, helpful and not pushy at all.
An at home concierge service that brings all your items to your door. Hassle free, different sizes and styles to try on and you pay for what you keep at home. Fabulous service
Abagail was knowledgeable and really helpful
Incredibly convenient service. Very professional.
It’s brilliant to be able to try on various items and styles of clothing to make informed decisions about what looks good, and goes together, all in the comfort of your own home. Plus the concierge was lovely and really helpful.
A game changer. So simple, give a real hassle free and exclusive feel. Kiesha was so great.
I loved the service from Harper, very professional advisor and easy to connect to
Excellent service
Always on time
You only pay after trying on, so only pay for what you purchase
Excellent service. The concierge brought a clothes to my doorstep at the time and stayed close by to collect promptly. I tried a selection of clothes (blazer, dresses, blouses) in the privacy of my home, checking out before purchase which styling options I would have from these items combined with those already in my wardrobe. Afterwards the items I did not plan to keep have been collected straight away, payment taken on the spot. All sorted nicely and timely. Will use that service again.
Fantastic service.
One hour time slot, no hassle with returns. Lovely concierge.
Many thanks
Great service. Items delivered with a smile and with good impartial advice on the fit and the look.
Asking for such type of services can be quite intimidating in the beginning, however the agent was patient and kind, provided a really professional service with additional insights which were very helpful
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.