Harperwears Opiniones 

168
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was so impressed with their range of women’s shoes. The quality was excellent. After my purchase I received a lovely email thanking me for my purchase. I will definitely be returning to purchase... Ver más

Valorada con 5 estrellas sobre 5

I have sent a couple of emails and each time they were replied with the most informative and helpful reply which is why I’ve been so happy to proceed with my purchase

La empresa ha respondido

Valorada con 1 estrellas sobre 5

This is a scam website- buyer beware. The goods are not as described- leather shoes are synthetic and very poor quality. Phone number only directs to enail address. Even worse- they send you items th... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Please Don’t spent your money and time buying Harper Wear Shoes. It is a SCAM. They sent you poor quality, plastic shoes that are not what they show on the web. The delivery takes about a month. It... Ver más


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

168 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 97% de las opiniones negativas

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3,9

Todas las opiniones

(168)

164 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

So excited that I found these boots

So excited that I found these boots. I already own a pair from about 10 years ago, couldn’t believe I found the exact pair again.
Quick response to my questions too… definitely visiting this site again

20 de julio de 2026
Opinión espontánea
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Respuesta de Harperwears

Hi,

Thank you so much for your wonderful review. We’re delighted to hear that you found the exact pair of boots you’ve loved for so many years and that our team was able to respond quickly to your questions. It means a lot to know you had such a positive experience, and we truly appreciate your support.

We look forward to welcoming you back again soon.

Kind regards,
The Harper Wears Team

Valorada con 5 estrellas sobre 5

How awesome!

How awesome!

19 de julio de 2026
Opinión espontánea
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Respuesta de Harperwears

Hi,

Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a positive experience with us. Your support means a great deal to our team, and we truly appreciate you choosing Harper Wears.

We look forward to serving you again soon.

Kind regards,
The Harper Wears Team

Valorada con 4 estrellas sobre 5

Customer service was great

Customer service was great

17 de julio de 2026
Opinión espontánea
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Respuesta de Harperwears

Hi,

Thank you for your kind words. We’re delighted to hear that you had a great experience with our customer service team. Providing friendly and helpful support is always our priority, and your feedback means a great deal to us.

We truly appreciate your support and look forward to serving you again.

Kind regards,
The Harper Wears Team

Valorada con 5 estrellas sobre 5

Great range of colours

Great range of colours, fantastic sale price, the fact is says they'll replace it if it doesn't fit was the reason I purchased from you

17 de julio de 2026
Opinión espontánea
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Respuesta de Harperwears

Hi,

Thank you for your wonderful feedback. We’re so pleased to hear that you loved the great range of colours and fantastic sale prices. It’s also great to know that our replacement policy gave you the confidence to shop with us, and we truly appreciate you choosing Harper Wears.

We hope you love your purchase and look forward to serving you again in the future.

Kind regards,
The Harper Wears Team

Valorada con 1 estrellas sobre 5

This is a scam website- buyer beware

This is a scam website- buyer beware. The goods are not as described- leather shoes are synthetic and very poor quality. Phone number only directs to enail address.
Even worse- they send you items that are not as stated and then try and get you to pay for postage to return it to China and deduct 15%. They should not be allowed to advertise in Australia- totaally fake advertising and a scam- buyers beware. They also tries to shut down this response- it is not defamation if it is the truth.

17 de julio de 2026
Opinión espontánea
Logotipo de Harperwears

Respuesta de Harperwears

Hi,

We’re truly sorry to hear that your purchase did not meet your expectations and understand how disappointing this experience has been. We sincerely apologize for your concerns regarding the product quality and the difficulty you experienced when trying to contact us. We would appreciate the opportunity to review your order and work toward a fair resolution.

Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.

Kind regards,
The Harper Wears Team

Valorada con 1 estrellas sobre 5

Scam site

The product too 5 weeks to arrive & when it turned up looked nothing like the picture - cheap nasty version. I emailed to return it but they said they only accept returns to their warehouse in China & will take a 15% 'restock charge' off the amount they refund. It would cost me more to send it to china than what I paid so its a total fraudulent site. Stay away from them.

13 de julio de 2026
Opinión espontánea
Logotipo de Harperwears

Respuesta de Harperwears

Hi,

We’re very sorry to hear that your order did not meet your expectations and understand how disappointing this experience has been. We sincerely apologize for the frustration caused by the delivery time, the product you received, and your concerns regarding the returns process. We would appreciate the opportunity to review your case and work toward a fair resolution.

Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.

Kind regards,
The Harper Wears Team

Valorada con 5 estrellas sobre 5

Gorgeous products

I found the site due to their online presence and the products shown were brightly coloured and gorgeous designs.
The site was very easy to navigate and the purchase process was very easy.
Eagerly waiting my delivery.

16 de julio de 2026
Opinión espontánea
Logotipo de Harperwears

Respuesta de Harperwears

Hi,

Thank you for your wonderful feedback. We’re delighted to hear that our colourful designs caught your eye and that you found our website easy to navigate and the purchasing process simple. We hope your order arrives soon and that you love your new items just as much in person.

We truly appreciate your support and look forward to serving you again.

Kind regards,
The Harper Wears Team

Valorada con 5 estrellas sobre 5

Really easy and simple to deal with.

Really easy and simple to deal with.

15 de julio de 2026
Opinión espontánea
Logotipo de Harperwears

Respuesta de Harperwears

Hi,

Thank you for your kind feedback. We’re delighted to hear that you found your shopping experience easy and simple from start to finish. Your support means a great deal to us, and we’re so pleased we could make the process a smooth one.

We look forward to serving you again in the future.

Kind regards,
The Harper Wears Team

Valorada con 5 estrellas sobre 5

Shoes are as described

Shoes are as described. Comfortable and quality.

16 de julio de 2026
Opinión espontánea
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Respuesta de Harperwears

Hi,

Thank you for your wonderful feedback. We’re delighted to hear that your shoes were exactly as described and that you found them both comfortable and of great quality. Your kind words mean a great deal to us, and we truly appreciate your support.

We look forward to serving you again in the future.

Kind regards,
The Harper Wears Team

Valorada con 5 estrellas sobre 5

This is my second pair

This is my second pair. I liked the boots so much excelent.

15 de julio de 2026
Opinión espontánea
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Respuesta de Harperwears

Hi,

Thank you so much for your wonderful feedback. We’re delighted to hear that you loved your boots enough to come back for a second pair! Your continued support means a great deal to us, and we’re thrilled that you’re so happy with your purchase.

We truly appreciate your loyalty and look forward to serving you again.

Kind regards,
The Harper Wears Team

Valorada con 5 estrellas sobre 5

I had problems with my address,they…

I had problems with my address,they were extremely helpful in rectifying the problem. It took a couple of emails,for them to correct. The staff are very hepful.

10 de julio de 2026
Opinión espontánea
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Respuesta de Harperwears

Hi,

Thank you for your kind feedback. We’re delighted to hear that our team was able to assist you with updating your address and that you found our staff helpful throughout the process. Providing friendly and responsive support is very important to us, and we’re glad we could help.

We truly appreciate your support and look forward to serving you again.

Kind regards,
The Harper Wears Team

Valorada con 5 estrellas sobre 5

Great company to deal with and great…

Great company to deal with and great communication

14 de julio de 2026
Opinión espontánea
Logotipo de Harperwears

Respuesta de Harperwears

Hi,

Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed your experience with us and appreciated our communication throughout the process. Your kind words mean a great deal to our team, and we truly appreciate your support.

We look forward to serving you again in the future.

Kind regards,
The Harper Wears Team

Valorada con 5 estrellas sobre 5

I have not received my garment as yet

I have not received my garment as yet, but the quality looks good online! Thank you

13 de julio de 2026
Opinión espontánea
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Respuesta de Harperwears

Hi,

Thank you for your kind feedback. We’re delighted to hear that you had a positive shopping experience and that you like what you’ve seen of the garment online so far. We hope your order arrives soon and that the quality exceeds your expectations.

We truly appreciate your support and look forward to hearing your thoughts once you’ve received your purchase.

Kind regards,
The Harper Wears Team

Valorada con 5 estrellas sobre 5

Easy purchase but it was only made…

Easy purchase but it was only made hours earlier so I haven’t received purchase yet. There wasn’t a delivery estimate & although at payment it shows paypal symbol there wasn’t the option to use

13 de julio de 2026
Opinión espontánea
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Respuesta de Harperwears

Hi,

Thank you for your feedback. We’re glad to hear that you found the purchasing process easy, and we appreciate you sharing your early impressions. We understand your concerns about not seeing a delivery estimate and the PayPal option at checkout, and we’ll take your feedback into consideration as we continue to improve the shopping experience.

We truly appreciate your support and hope your order arrives soon.

Kind regards,
The Harper Wears Team

Valorada con 3 estrellas sobre 5

The cardigan is not branded

The cardigan is not branded. No labels, no care or laundry instructions. It appears to be an acrylic, loosely knitted cardigan that is not well finished. (Loose threads) I expected a lot better for the price.

13 de julio de 2026
Opinión espontánea
Logotipo de Harperwears

Respuesta de Harperwears

Hi,

We’re very sorry to hear that the cardigan did not meet your expectations. We understand your disappointment regarding the finish, labeling, and overall quality, and we sincerely apologize that your purchase did not provide the value you were expecting. We would appreciate the opportunity to review your concerns and see how we can make this right.

Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.

Kind regards,
The Harper Wears Team

Valorada con 5 estrellas sobre 5

Easy site to navigate and to purchase

Easy site to navigate and to purchase

13 de julio de 2026
Opinión espontánea
Logotipo de Harperwears

Respuesta de Harperwears

Hi,

Thank you for your kind feedback. We’re delighted to hear that you found our website easy to navigate and that the purchasing process was simple and straightforward. We truly appreciate your support and hope you enjoy your purchase.

Kind regards,
The Harper Wears Team

Valorada con 5 estrellas sobre 5

Amazing price and love the stylish…

Amazing price and love the stylish Scandi fashion :)

12 de julio de 2026
Opinión espontánea
Logotipo de Harperwears

Respuesta de Harperwears

Hi,

Thank you so much for your lovely feedback. We’re thrilled to hear that you loved our stylish Scandi-inspired fashion and found great value in your purchase. Your kind words and support mean a great deal to us, and we hope you enjoy your new items.

We look forward to welcoming you back again soon.

Kind regards,
The Harper Wears Team

Valorada con 1 estrellas sobre 5

Absolute scam

Absolute scam. Items arrived and were not the items shown on the website. Do not purchase from this fraudulent website.

10 de julio de 2026
Opinión espontánea
Logotipo de Harperwears

Respuesta de Harperwears

Hi,

We’re very sorry to hear that your order did not meet your expectations and understand how disappointing this experience has been. We sincerely apologize for the frustration caused and would like the opportunity to review your concerns and investigate what happened with your order. Your feedback is important to us, and we are committed to working toward a resolution.

Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.

Kind regards,
The Harper Wears Team

Valorada con 1 estrellas sobre 5

STAY AWAY FROM HARPERWEARS!!

STAY AWAY FROM HARPERWEARS!!! If I could give no stars, I would. I purchased a pair of size 40 grey boots that were advertised as being leather and orthopaedic. The advertised photo of the boots were lovely. The actual "boots" are like a toy. Cheap vinyl, flat-footed, too narrow for an adult foot (they look as though they were designed for thin, pretend feet.) I'm within the 30 day window to return at my cost, to somewhere in China, and assuming they actually arrive at the destination, and they accept the return, they will take 15% of the purchase price as a 'return to stock' fee, OR they'll refund me $11.99 and I get to keep the pretend boots. I've said NO, that I'm happy to return the boots, but I want a 100% refund, as they are falsely advertising. If this review format allows me to show photos, I have some ready to upload. I'll be calling my bank to reverse the transaction, as THIS IS A SCAM.

16 de junio de 2026
Opinión espontánea
Logotipo de Harperwears

Respuesta de Harperwears

Hi,

We’re truly sorry to hear that your order did not meet your expectations and understand how upsetting and frustrating this experience has been for you. We sincerely apologize for the disappointment regarding the product, as well as your concerns about the returns process and refund. We would appreciate the opportunity to review your case in detail and work toward a fair resolution.

Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.

Kind regards,
The Harper Wears Team

Valorada con 1 estrellas sobre 5

Dishonest Online Retailer

I purchased two pairs of men's boots. They arrived damaged due to being sent in an envelope with limited protective packaging, not in a shoebox or similar. They were also the incorrect size. Their website's Return & Refund Policy clearly states that, if there is an issue with a product, and the issue is on their part (damaged or incorrect size), they will cover return shipping costs and will refund the customer within a few days. Sounds great. I immediately sent an email with photos of the issue, requesting a refund, and for the details of how to return the items, at their cost. They refused. Their stance was for me to cover the costs of the return shipping, and for them then to charge me a 15% restocking and handling fee, which would be deducted from any potential refund. This process would take approximately 30 days from when they receive the goods, not the 2-4 days that their policy states. Their alternative offer was for me to retain the damaged and two sizes too small boots, and they would provide me a 10% refund. I have sent multiple emails and have even attached copies of their Return & Refund Policy, to which they fall back on the above stance. This is a dishonest online retailer whom buyers should avoid. I certainly will not buy from them again.

6 de junio de 2026
Opinión espontánea
Logotipo de Harperwears

Respuesta de Harperwears

Hi,

We’re truly sorry to hear about your experience and understand how frustrating and disappointing this situation has been. We sincerely apologize for the issues you encountered with the condition of your order, the incorrect sizing, and the concerns you’ve raised regarding the returns process and communication. We take feedback like yours seriously and would appreciate the opportunity to review your case thoroughly and work toward an appropriate resolution.

Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.

Kind regards,
The Harper Wears Team

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