Harrington Housing Opiniones 

Harrington Housing downtown Toronto is where I have chosen to stay for the last year. This is my honest review of the company and place as a student:

As of late, it is obvious that they have implemented new protocols and policies in dealing with customer requests as things are getting done quicker and the staff are more friendly and patient. Specially the likes of Olga, who responds to requests in a timely manner, and provides solutions in a realistic timeline!
Lucie has also come to check on us recently and has been helpful. There are a number of other members of the staff who are helpful in their own ways and there are some who are not and are disrespectful and difficult to deal with. Unfortunately this has significantly lowered my rating for this place, customer care is a huge part of running a business and Harrington Housing have been extremely poor at it, only recently have things seemed to change, but I cannot give a 5 star review from 1 week of great service after receiving 8 months of poor service.

Overall the place is conveniently located, in and around downtown is always an amazing place to be and the location of the building is fantastic. (561 Sherbourne st)
However there are a few downsides, the building is owned by another company and Harrington uses a large number of their rooms in this large building, meaning that when an issue arises there is absolutely nothing that you or Harrington can do to fix it until the parent company gets involved.
That means requests can take 1day, 5days or 2 weeks and there is nothing that Harrington’s can do to fix it because they don’t have access to those facilities. So if you have an electrical, plumbing, or even window or door issue, you have to wait for the other company to come fix it, and you can’t even ask them on your own to come, you have to send a request to Harrington who then sends a request to the parent company. Now this seems all normal, but when the staff from Harrington do not read your messages or emails for a week and ignore your phone calls during working hours, then it becomes an issue because things need to fix in the apartment and I am doing my part to get it fixed but they aren’t, this process is extremely frustrating. However as i said in the beginning of this review, hopefully that changes soon as the staff seem a bit more reliable and helpful this Fall.

As for the rooms, you are paying less than other places downtown so expect less.
I have stayed in 3 separate units and had 3 different types of rooms so I can share my advice.

Flex plus room - if you are a light sleeper, or like privacy, sensitive to light and noise coming in the room, do NOT pick this room. This room is actually the living room of a regular apartment that they have decided to put up a fake wall to separate the kitchen and create a makeshift room. and also there are huge windows, which was my favorite part about staying in this room, nice views and lots of natural light. However, the fake wall that separates you from the kitchen is just a huge bookshelf that is not 100% sturdy and has spaces on the top, bottom and inbetween in some instances, this means that 1, you hear every single thing that happens in the common rooms and 2, all of the light from the kitchen comes into the room, for some people this won’t be an issue as they just need a place to crash at night and are heavy sleepers. However if you are looking for more privacy and are a light sleeper, DO NOT go for this one. Trust me.
In the beginning I stayed here and I had 2 lovely roommates and everyone got along, when they left to go back away, I got 2 new ones and it all went downhill, one was a racist who had 0 respect for me and my new roommate and made our lives a living nightmare. During this time, despite all of my complaints, Harrington did close to nothing to assist me, they kept saying they will get him evicted by next week, all talk and no action, they did not help. The member of staff who I was assigned to would just simply ignore my phone calls, not respond to my messages, when he came to “have a meeting with me” he simply said that in other countries, cultures are different and I should be patient with him. Try being patient with a guy who throws banana peels and makes monkey noises at you

Deluxe room - nice privacy, solid room overall, some rooms are bigger than others and some have a temperature control, it’s just luck of the draw

Master room - amazing, great privacy, your own bathroom. It’s worth the extra money

Other thoughts:
3 elevators isn’t near enough for 43 floors
Not early enough dryers and washer
Gym is way too small
Outdoor patio closes way too early in the year (sep)
The overall integrity of the company can definitely be questioned
Security is almost none existent
Recently, staff seem nice
Convenient location
Olga and Attila deserve a raise because they are the ones actually follow up and care.

This company is a total scam. They have nothing but wasting people's time and money. I paid the deposit although they showed me an incomplete unfurnished room and the only thing they insisted on without giving the services was to pay the rent beforehand. with no contract and not even mentioning the unit number! I asked for deposit refund but they said it takes 21 days! Just counting the days to get my money back. NEVER EVER TRUST THIS GROSS COMPANY.

Harrington Housing in NYC offers a comfortable living experience with well-maintained accommodations. The staff are incredibly nice and always ready to help, ensuring that any concerns are promptly addressed. The rooms are clean and equipped with everything you need for a convenient stay. The communal spaces are also well-kept, making it a great choice for anyone looking for a reliable and supportive living environment in the city.

They are a great team and very customer service oriented

I had good roommates in my apartment I was well introduced to the place and it was a very welcoming environment and the place was clean and Ciara was very communicative and answered all my questions on hand

Heinous .
Scammers that won't give back deposits!
Only thing to say is avoid, avoid, avoid.

Harrington housing has cheated me of my money! They have very bad customer service. When I call, send emails, countless, they never answer. They only answer you if you’re a new customer. Once you’ve signed the lease and start renting with them, they start mistreating you and not caring. I can never trust them with my safety anymore. When I had a major security issue, they did not answer me or attend to my problem and when they did, it was too late and they showed no remorse. Don’t rent with them! It’s a mindful warning.
At the start of the lease, they promised to refund my deposit. It’s been over 3 months that I’ve moved out and been asking for the deposit. They still haven’t given me. Harrington housing, return my deposit!

Continue to live in construction chaos, lack of sanitary hygiene in building; property not taken care of at 30 Charles St East in Toronto. The building currently smells fowl due to sewage overflow/backup. No air conditioning. Sewage water. What more can a tenant ask for.

love living here. I also want to acknowledge Alex, our residence coordinator at 110 Wall because he's been very helpful and genuinely friendly since I moved in. Whether it’s handling issues or just being a welcoming presence, Alex goes above and beyond and it’s clear he cares about residents here which really makes a difference. I feel like I'm home.

Great location. Staff is amazing. And it’s a safe neighbourhood.

My experience has been great for 3 reasons :
The accommodation is very nice.
The front desk is very nice and mainly Alex, he takes cares of the tenant in a very impressive way, is very responsive, nice and professional. You can always trust him If you need him

Responsive Staff and excellent service. Staff are highly responsive and always ready to help when you request for their service.

DO NOT BOOK WITH THEM. I paid an accommodation in dc via the agent Serra and on the day I should move in I receive an email that the booking is cancel. I was stuck with no where to go. I have been sending emails for refund nobody bothers to answer me

I took a lease at Harrington Housing for a year. Hands down the biggest mistake of my life. If you can live with mice, no walls or doors, and an especially crappy management team, by all means you should. Students usually rent at HH considering their lower price point. However, it's much more advisable to live either in a different location (rosslyn is one metro stop away and offers safer, better and cheaper amenities) or find shared rooms in columbia plaza with a bunch of students. Regardless, HH was a horrible experience and this is coming from a person that is extremely accommodating and hard to aggravate. HH management is bottom tier trash and has a space specially booked in hell, with mice, no walls, and no doors.

**Review: Avoid Garneau Tower by Harrington Housing at All Costs**

I had an incredibly disappointing experience at Garneau Tower in Edmonton, managed by Harrington Housing. From the moment I arrived, it was clear that their service and organization were severely lacking. There was no one to greet me upon arrival, and I was left waiting for several hours before anyone assisted me.

The condition of my room was appalling. It was completely filthy, with dirty sheets on the bed. Additionally, I found myself without any basic kitchen supplies—no pots, pans, cutlery, or even a glass. It took an exasperating four days to receive these essential items.

Initially, Sari, the former manager, was extremely kind and tried his best to resolve the numerous issues, despite the overall disorganization and poor management of Harrington Housing. However, when Matthew took over, the situation worsened significantly. He was rude, inconsiderate, and unpleasant to deal with. I had contractual problems that he ignored for days, and my emails went unanswered.

Moreover, there was a blatant disregard for internal rules, and no effort was made to ensure the cleanliness of the living spaces by the tenants. To add insult to injury, upon my departure, they falsely claimed that I had not cleaned my room, withholding $150 from my deposit. This is absolutely disgraceful.

In summary, avoid Garneau Tower and Harrington Housing at all costs. This organization is solely focused on making money, with no regard for providing decent living conditions or proper service. Stay away.

Not a good experience
They at first they ignored my messages to return the deposit.
After I started taking legal action they returned the deposit after deducting 150 giving me a report. I tried to reach them again they ignored my calls.

Harrington housing is very non-responsive. They post their rooms on Facebook marketplace using a made up or fake Facebook account to refer to one of the Harrington Housing staff. I had looked up the laws for landlord management duties and tenants and will be reporting to the government to do an investigation on this company very soon for unethical business practices.

BEWARE - UTTER SCAMMERS.

Incompetence of the highest level. Took money for a booking fee and a deposit and then tried to pretend the rate that they advertise the rooms at was an error. Once they have your deposit the price of the room increases. They claim this is a 'server error' but continue to advertise at the original price to trap others.

The rooms in London also have no locks or privacy. The individual spaces are only separated by book cases.

I have a bad experience with them and still having one , no AC for hot weather , wrong house listed and wrong room given , leaking roof for $1100+ thinking of reporting them to the government for super high rent
No storage for 3 people, no ventilation , windows bring in insect. Money getting wasted for no reason at all and it unfair me cruel
Two laundry that is charged as high as 2:00 for a wash for a whole building ,

DO NOT BOOK WITH HARRINGTON HOUSING!

SCAMMERS ALERT!!!

SCAM Students - NO GUARANTEE OF DEPOSIT REFUND! FALSE ADVERTISING. DO NOT MAKE ANY BOOKINGS! Do not put yourself or your kids under stress by booking with this company.

Current location Alberta, Canada
Housing Manager: Hakan ek