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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Harrow Service Centre is a dependable, reliable and very professional garage. Nothing is done without them contacting you first for approval and giving you a good idea of the cost. I take both of my... Ver más

Valorada con 5 estrellas sobre 5

I have been a customer of Harrow service Centre for some years now - and without question they are head and shoulders above all other garages I have ever used. The premises are always clean and tidy... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Car needed M.O.T and service , easy to book appointment, welcomed on arrival , kept updated on progress and any required work , clear description of costs involved , and work completed in good time .... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First time visit with my cherished Smart Car and I was certainly not disappointed. Had an annual service as well as a couple of specifics and all went well. Service reception was well organised, thoro... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mantenimiento y reparación de automóviles

Escrito por la empresa

Harrow Service Centre is an independent Approved Bosch Service and Repair Centre, established for over twenty-five years and located on the A404 Pinner Road, behind the Shell Petrol Station and within walking distance from Harrow Town Centre. We are an active member of Trust My Garage (Independent Garage Association), a nationally recognised customer assurance association. We have over 600+ reviews on Trust My Garage and over 800+ reviews on Google, the most reviews in a 10 miles radius from HA1 4EU. We are proud to have been shortlisted as a finalist at the British Independent Garage of the Year Awards 2022 hosted by Independent Garage Association at The British Motor Show in August at Farnborough International Expo Centre dedicated to recognising Britain’s garages and showcasing their outstanding skills, passion, and innovation. It is a consumer code that acts as a badge of quality for the independent sector, and is a recognised brand that customers know they can trust. We work to Trading Standards Institute approved code which ensures peace of mind.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

346 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(346)

30 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Quick response and great re-assurance

I had an issue which they responded to immediately. After checking, they stated that it was a problem which was resolving itself. It was great service and a great re-assurance! A garage that I highly recommend

12 de diciembre de 2024
Opinión espontánea
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Respuesta de Harrow Service Centre

Thank you for your custom and appreciate your kind words. Team HSC

Valorada con 5 estrellas sobre 5

This was the first time I had used…

This was the first time I had used Harrow Service.
My car had a full service and all seems to be good and the cost reasonable. My car was collected and returned the same day, it had also been washed and the inside vacuumed. A fresh air card was attached to the mirror. A nice touch, but I personally didn’t like the aroma.

21 de noviembre de 2024
Opinión espontánea
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Respuesta de Harrow Service Centre

We’re thrilled to have earned your business – thanks for choosing us – Team HSC - PS We wont use air freshener in your vehicle in the future

Valorada con 5 estrellas sobre 5

A very well run, professional garage

Having recently relocated to London, I didn't have a regular garage and was in need of an MoT for my Range Rover Sport. I randomly called Harrow Service Centre and yes, they could do it next day. Having established that the only significant fail point was an airbag warning light, this was efficiently rectified. It really is a huge advantage that HSC carry out the MoTs in house, rather than having to send vehicles out.
Decided to continue with a yearly service - Yes, no problem! Costs all looked to be entirely reasonable.
The service reception team were very knowledgeable, accommodating and communication was excellent throughout. From my experience, HSC is a very well run, professional garage. I would be pleased to thoroughly recommend them.
Trevor Madden

15 de noviembre de 2024
Opinión espontánea
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Respuesta de Harrow Service Centre

We’re grateful for your trust in our services & appreciate your feedback. Your satisfaction means a lot, and we hope to help you again in the future – Team HSC

Valorada con 5 estrellas sobre 5

Had my 1991 mx-5 serviced and mot…

Had my 1991 mx-5 serviced and mot recently, they done a fantastic job with a high standard of quality and a lovely wash. Big thanks to the HSC team! Highly Recommend to anyone that needs maintenance or work done to their car.

13 de noviembre de 2024
Opinión espontánea
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Respuesta de Harrow Service Centre

Hi . Thanks for your custom and the team at HSC look forward to helping you again in the future

Valorada con 5 estrellas sobre 5

Great Service

Great Service
2nd time I used this garage for my MOT.
Efficient, timely service

19 de noviembre de 2024
Opinión espontánea
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Respuesta de Harrow Service Centre

Hi . Thanks for your custom and the team at HSC look forward to helping you again in the future.

Valorada con 5 estrellas sobre 5

Excellent service.

16 de noviembre de 2024
Opinión espontánea
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Respuesta de Harrow Service Centre

We’re thrilled to have earned your business – thanks for choosing us – Team HSC

Valorada con 5 estrellas sobre 5

Service & MOT

Had my car serviced and MOT recently and both carried out very professionally. Staff are absolutely great and helpful. No extras were pushed unnecessarily.
Real professional garage and would thoroughly recommend to try it and won’t be disappointed.

17 de noviembre de 2024
Opinión espontánea
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Respuesta de Harrow Service Centre

We’re grateful for your trust in our services & appreciate your feedback. Your satisfaction means a lot, and we hope to help you again in the future – Team HSC

Valorada con 5 estrellas sobre 5

Friendly and efficient service as…

Friendly and efficient service as usual. Thank you.

14 de noviembre de 2024
Opinión espontánea
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Respuesta de Harrow Service Centre

Thank you for the 5-star review! We’re here to serve you anytime - Team HSC

Valorada con 5 estrellas sobre 5

Trusted service centre

I have been using this garage for many years and have always found them trustworthy and reliable, also polite and professional. I would not hesitate in recommending them to others.

29 de octubre de 2024
Opinión espontánea
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Respuesta de Harrow Service Centre

Thanks for letting us keep you on the road. We appreciate your business. – Team HSC

Valorada con 5 estrellas sobre 5

Great service!

Been to HSC a number of times, and as always was really impressed and happy with my sevice and MOT. Khush in particular was extremely helpful and friendly!

25 de octubre de 2024
Opinión espontánea
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Respuesta de Harrow Service Centre

We appreciate your custom and look forward to serving you again soon, not too soon for a good reason – Team HSC

Valorada con 5 estrellas sobre 5

Great experience and customer service.

Have visited Harrow Service Centre a few times now for an MOT for my car. I have always experienced great customer service and found they took care with my car, it is for these reasons I will continue to use them as it is not easy to find genuine and trustworthy garages anymore and Harrow Service Centre ticks all the boxes for what I look for.

19 de octubre de 2024
Opinión espontánea
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Respuesta de Harrow Service Centre

We’re grateful for your trust in our services & appreciate your feedback. Your satisfaction means a lot, and we hope to help you again in the future – Team HSC

Valorada con 5 estrellas sobre 5

Trustworthy, reliable, efficient and friendly.

HSC are trustworthy, reliable, efficient and friendly. My family have been a client of theirs for over twenty years for our MOTs and services. We had tried many other local, and also not so local garages, before we tried them, none of which gave us the same peace of mind. Hence we have remained a regular customer for over two decades.
Naturally I highly recommend them very highly.

18 de septiembre de 2024
Opinión espontánea
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Respuesta de Harrow Service Centre

Thanks for trusting us with your vehicle – we appreciate your business & look forward to helping you in the future - Team HSC

Valorada con 4 estrellas sobre 5

I was happy with diagnosis of the…

I was happy with diagnosis of the problem but surprised that so much labour cost was involved in changing the ignition switch. Also the car was not cleaned when I picked it up.

8 de octubre de 2024
Opinión espontánea
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Respuesta de Harrow Service Centre

Hi Keith, Thank you for your custom and taking the time to share your experience with us. With regards to washing cars, we include that in vehicles booked in for servicing. If we get chances to wash other cars for standard repairs we aim to do so, but currently we are quite busy, so unfortunately you vehicle was not washed & hoovered. Team HSC.

Valorada con 5 estrellas sobre 5

Quality of Service

The Clear Breakdown of the Vehicle Issues and Temporary Solutions to Implement to narrow down the cause of the issue.

After identifying the cause, the booking, repair and service was exemplary.

12 de septiembre de 2024
Opinión espontánea
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Respuesta de Harrow Service Centre

Thank you for the review! Your feedback is much appreciated and helps our team improve.

Valorada con 5 estrellas sobre 5

NX300 full service carried out…

had my nx300 full service carried out by HSC few more issues found and rectfied by the garage,staff are great and helpfull, pleased with the work carried out at a price more competitive then lexus dealeships.more then happy to have future services carried out at HSC
keep up the good work

10 de octubre de 2024
Opinión espontánea
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Respuesta de Harrow Service Centre

We sincerely appreciate your business and your valuable feedback.

Valorada con 1 estrellas sobre 5

Damaged my new merc’s engine

They damaged my Mercedes engine after their faulty repairs and fake service. Took my brand new merc to Harrow service centre for a coolant pump issue, they ended up cutting my wires and taping them with electric tape which caused water to go through all the wires and caused another coolant pump to go faulty. I had to take it to Mercedes dealership to fix the damages they did. So not only did I pay a fortune but ended up paying a lot more to go fix their work!! Absolutely nightmare. DO NOT recommend. Who ever is leaving positive reviews is lying. Or is a bot. Do not take your car to them they will scam you and ruin your cars engine even more!! And then they will tell you that you have 30 day guarantee with their work so bring back the car if it has problems after their work.. again a SCAM so they can say there is a “new problem” and it has nothing to do with their work and they’ll charge you more. Absolutely horrendous experience. Don’t believe any of these positive reviews and don’t take your car there unless you want it ruined. I had to get ALL their work repaired by the dealership after! Who were very shocked at how they ripped off my engine wires then stuck them back together with tape!!!!!

8 de octubre de 2024
Opinión espontánea
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Respuesta de Harrow Service Centre

Hi Shahed,

Thank you for your valuable custom and we are very sorry to hear of your disappointment and appreciate your time in sharing your detailed false review with us and wasting your energy. You have failed to mention in detail what really happened.

How can a 2019 Mercedes A Class with 60812 miles which has had only 2 services updated digitally on the Mercedes platform be brand new? In 28.10.19 at Gerard Mann for Service A at 9405 miles and 20.12.23 at Harrow Service Centre for Service B at 57713 miles,

Your vehicle was booked in with us on 12/12/23 for a full service and the engine light showing on the dashboard after you had gone over a cycle and the insurance company had repaired the body damage and declined to rectify the engine light as they mentioned there was no chance of the engine light coming on as result of the accident.

You asked us to contact the insurance company on your behalf, which we did, and they declined the claim. We replaced the electronic coolant water pump which just requires plugging in and no wiring needs to be rectified so your review does baffle us.
It will only be kind and courteous of you to leave a wonderful review for the Mercedes dealer who has helped you out.

We have an outstanding protocol in place in providing the best in customer satisfaction and value for money and the testaments from our customers from over 1200 reviews combined on Google, speaks for itself along with being finalists for Garage of the Year 2022 and 2023.

We hope you have achieved peace of mind by posting a negative review when we did the best, we can for you.

Valorada con 5 estrellas sobre 5

MOT marvellous service

Needed an MOT sameday due to a malfunction at my usual -> these lovely folk squeezed me in THAT AFTERNOON and did a smooth efficient job, whilst I waited in their well euqipped reception lounge. Honestly cannot fault a thing erverything was great. Would recommend.

1 de octubre de 2024
Opinión espontánea
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Respuesta de Harrow Service Centre

Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Been going to Harrow Service Centre for 4 years after poor service from Jaguar. Wouldn’t go anywhere else now. Thoroughly recommend.

4 de septiembre de 2024
Opinión espontánea
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Respuesta de Harrow Service Centre

We value your custom and appreciate the kind words. Look forward to helping you again. Team HSC.

Valorada con 5 estrellas sobre 5

Harrow Service Centre

They never fail. Service received is always top notch

3 de septiembre de 2024
Opinión espontánea
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Respuesta de Harrow Service Centre

Hi Kaushik, Thank you for your custom and taking the time to share your kind words. Team HSC

Valorada con 5 estrellas sobre 5

First time customer. Saved myself a over £500 on servicing…

Saved myself a over £500 on servicing my BMW X7 with HSC compared to BMW Main dealership. Service record was updated on the XDrive and BMW data base. BMW main dealership also quotes over £800 to repair a disconnected sensor. HSC simply replugged it in for free. Very professional and honest service.

2 de julio de 2024
Opinión espontánea
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Respuesta de Harrow Service Centre

We value your custom and appreciate the kind words. Look forward to helping you again. Team HSC.

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