Went into Harvey Norman this morning to get new laptop for school. As a special education teacher I need something quick but also reliable. Was also looking for something under €1k with touch screen f... Ver más
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Unit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE
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Went into Harvey Norman this morning to get new laptop for school. As a special education teacher I need something quick but also reliable. Was also looking for something under €1k with touch screen f... Ver más
La empresa ha respondido
We were browsing in the computer section & were gently asked by ANIL if we had any questions. He was quiet, knowledgeable, really helpful & not at all "pushy" ( which can be difficult to deal with... Ver más
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My sofa collapsed after just 6 months of normal use. Harvey Norman’s response? They blamed me for “plonking” on it and refused to repair, replace or refund it. A sofa collapsing after eight months i... Ver más
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Five stars for Anil! I had a fantastic experience buying my new laptop at Harvey Norman. Anil was incredibly professional, knowledgeable, and helped me find exactly what I needed without any high-pres... Ver más
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Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Irlanda
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I have long been a valued and loyal Harvey Norman brand ambassador, so much so that issues seldom, if ever, arise it has been one of the few reliable brands, but that bubble of trust has now ruptured.
I acquired a premium, high-value Honor Magic V5, and during my conversation with the sales associate, it was confirmed that should I wish to exchange this phone for a comparable device, Harvey Norman would accept it as a trade-in. I was astonished when directed to Lovetech, located on the opposite side of HN. The individual I conferred with was a manager; he examined my phone, navigated to its "about" section, noted the IMEI number, and we discussed Honor never on e did he mention an issue with Honor. He proceeded to use the computer, and despite several misspellings of "Honor," despite Harvey Norman Carrickmines having a good range of Honor phones to cater to all preferences, he subsequently informed me that Harvey Norman does not accept Honor devices for trade-in (I intended to transition to a Samsung Fold 7)!!!!. I reiterated my prior discussion with the sales associate and emphasised that the trade-in promotion and service are prominently displayed within the store. I am profoundly disillusioned by this misrepresentation in an establishment I have relied upon for numerous years; that confidence has now evaporated. Such a shame, off to PC Currys with all our trade and they were delighted to help.

Respuesta de Harvey Norman Ireland - Carrickmines
I had a great experience with my recent order. The website was easy to navigate, and the customer service team was very helpful.

Respuesta de Harvey Norman Ireland - Carrickmines
One of the items delivered was a mirror. On inspection, without removing the bubble wrap, a large crack was seen running right across the mirror.

Respuesta de Harvey Norman Ireland - Carrickmines
Purchasing online was hassle free. Website was good. Best price for my mobile phone purchase that I could find. Recommend checking them out.

Respuesta de Harvey Norman Ireland - Carrickmines
Great staff in store, very helpful. Delivery orders are sent out super fast.

Respuesta de Harvey Norman Ireland - Carrickmines
Fantastic service, early delivery, guys were great, so easy, thank you

Respuesta de Harvey Norman Ireland - Carrickmines
It all went according to plan. Arrived at time delivery guys said. Assembled it and took away all wrappings. So mannerly the 2men and no problem with Harvey Norman this time or the past deliveries.

Respuesta de Harvey Norman Ireland - Carrickmines
The two lads came on time and installed the machine professionally.
They were courteous and efficient.
Couldn’t ask for more.
Many thanks.
Mike & Maggie.

Respuesta de Harvey Norman Ireland - Carrickmines
2 fantastic guys delivered bed . Very courteous and professional despite having been delayed with the protests. A big thank you to them both.
Dylan handled the sale and he was more than helpful. A very professional guy .

Respuesta de Harvey Norman Ireland - Carrickmines
Nedus and Mindy were an excellent delivery team. Arriving when they promised, having given me notice well in advance. They removed the old fridge, unpacked and took away all packaging from the new fridge. As they did not have to remove the doors, they wrote confirmation of a refund I'm due, having paid for unnecessary work. Very impressive service from these guys.

Respuesta de Harvey Norman Ireland - Carrickmines
Picked up iphone 17 Pro 512GB model - happy with the service and purchase!

Respuesta de Harvey Norman Ireland - Carrickmines
Great experience, my go to shop for Furniture and Electronics

Respuesta de Harvey Norman Ireland - Carrickmines

Respuesta de Harvey Norman Ireland - Carrickmines
Arrived on time , both appliances fitted perfectly and tested.
The two technicians were very efficient and politely explained how the new units worked.
They left the kitchen clean and tidy.

Respuesta de Harvey Norman Ireland - Carrickmines
Addresses issues in a timely and friendly manner. Staffs are fantastic and keep up your good work 👏

Respuesta de Harvey Norman Ireland - Carrickmines
Delivery prompt with very helpful delivery man
Phoned re delivery and shop so helpful

Respuesta de Harvey Norman Ireland - Carrickmines
So easy to order online and everything was ready to be collected when we got to the shop.
The Ring Doorcamera and Chime are working perfectly and easy to setup.

Respuesta de Harvey Norman Ireland - Carrickmines
Had my Tv delivered from HN.. the delivery was smooth and was informed well in advance via Sms and call

Respuesta de Harvey Norman Ireland - Carrickmines
I bought a dining table set with chairs which was gorgeous and fairly priced. The delivery and assembly service was impeccable. The post-sale experience from the shop, however, was unfortunately not uncommon. Mentioned in conversation to the sales person some of my circumstances (live on my own) and they simply felt entitled to get the phone number on my file to text me on whatsapp after hours, to “offer help”, followed by “good morning” texts and after delivery to “send him a picture of it”. When I didn’t reply, he deleted texts and activated “disappearing messages”, so evidence vanishes. I blocked the number since. Person was friendly but this behaviour was unacceptable, since it made me uncomfortable to reprimand, for fear of future retaliation. After all, he also has access to my full address. All I wanted was a table, which I am very happy with!

Respuesta de Harvey Norman Ireland - Carrickmines
Communication on delivery of bed was good and clear and delivery was within indicated timeliness.
Bedside locker was a different story, with significant delays and little updates provided, only information I got was when I reached out.

Respuesta de Harvey Norman Ireland - Carrickmines
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