Harvey Norman Ireland - Carrickmines Opiniones 

Been a HarveyNorman customer for a while and this is my first big disappointment. Ordered bed + mattress as they had quick delivery of approximately 2 months and needed a bed quick (sleeping on the floor is not ideal).
No contact for 2 months and when calling, they stated the new delivery estimation is another 3 months. Lack of professionalism as most likely they knew about the delays before the 2 months mark but chose to not contact us. Canceled order and started looking elsewhere. Guess will sleep on the floor for a while thanks to HN delays and lack of proactive notification.

Kept updated as to what date an time they would be here. Arrived on time and set it all up. Took all the packaging away also which helps

The men phoned as planned and arrived within the time frame they gave us. They managed to manoeuvre the fridge freezer into the apartment without any significant difficulty. The old fridge freezer was removed with ease and taken away. Because the installation was more straightforward than expected, a €30 refund has been promised.

Quick, polite. No issues.

Did what they said they would do when they said they would. Seem less

Professional, efficient and friendly delivery men . Highly recommended.

Smooth experience from online order to colletion

Lovely friendly delivery men. Called in advance and arrived on time.

Easy to order and to arrange collection; easy to deal with staff on site

I was informed on the morning my delivery would arrive with in a two hour window. It arrived 45 minutes later so didn’t have to wait around all day. Really appreciated that.

Friendly people, bang on time, literally no drama or issues. Even suggested we contact Harvey Norman to tell them they didn't need to take the fridge doors off because there's an extra charge for it.

Why can't all companies operate this well

HN had the product when I was told to collect. No issues.

Brilliant service. The two delivery men were so helpful and accommodating. Very friendly and were so helpful. Couldn't ask for more.
Thank you Eric Logan McGlinn

Sebastian in Harvey Norman was really knowledgeable and listened to what we needed. Delivery guys Conor and Stuart were so punctual, really friendly and professional...and really efficient and tidy! Such a stress-free experience of having our sofa bed installed and old sofa taken away. Thanks everyone! Mags and Angela, Greystones

Men delivering the item were very pleasant, helpful and arrived on time.

Just a fabulous team. Efficient, kind, professional and fun. Called me and came at said time. Excellent service as always from Harvey Norma .

super staff very helpful.stephen manager excelent in carrickmines.👍👍👍👍

Good product range. Very good salespeople. Flexibility in storing our purchases until our place was finished. Coordinated delivery of multiple orders

Our old fridge broke on a Saturday, and we urgently needed a replacement. Because it is an integrated fridge, we were unsure about our options and needed expert advice. Although there were a few models available elsewhere, delivery times were over a week away.

On Sunday, we went to the Harvey Norman store in Carrickmines, where we spoke to Joseph Francis. He not only gave us brilliant advice, but also made sure the fridge was delivered by Tuesday morning. He even kept in touch afterwards to ensure everything was alright.

We are so happy that we didn't have to store our food in our neighbours’ houses for another week. Very good job and thank you for that!

I have long been a valued and loyal Harvey Norman brand ambassador, so much so that issues seldom, if ever, arise it has been one of the few reliable brands, but that bubble of trust has now ruptured.
I acquired a premium, high-value Honor Magic V5, and during my conversation with the sales associate, it was confirmed that should I wish to exchange this phone for a comparable device, Harvey Norman would accept it as a trade-in. I was astonished when directed to Lovetech, located on the opposite side of HN. The individual I conferred with was a manager; he examined my phone, navigated to its "about" section, noted the IMEI number, and we discussed Honor never on e did he mention an issue with Honor. He proceeded to use the computer, and despite several misspellings of "Honor," despite Harvey Norman Carrickmines having a good range of Honor phones to cater to all preferences, he subsequently informed me that Harvey Norman does not accept Honor devices for trade-in (I intended to transition to a Samsung Fold 7)!!!!. I reiterated my prior discussion with the sales associate and emphasised that the trade-in promotion and service are prominently displayed within the store. I am profoundly disillusioned by this misrepresentation in an establishment I have relied upon for numerous years; that confidence has now evaporated. Such a shame, off to PC Currys with all our trade and they were delighted to help.