Dealt with a lovely lady in their store: Airside, Swords. She was exceptionally efficient and polite. Sorry I didn't get her name. When the table was delivered it was done so by two gentlemen, Ryan an... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 5, Airside Retail Park, Swords, K67 H364 Swords, Co. Dublin, IE
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Purchased a TV online for collection at Airside branch. Waited nearly 30 minutes before someone came to tell me that I had to collect at a different address, even though the confirmation email state... Ver más
La empresa ha respondido
Just wanted to say a massive thanks to Richard in home appliances in Swords Airside, after weeks with a faulty dishwasher, talking to manufacturer directly without any resolve insight, we reached out... Ver más
La empresa ha respondido
Daniel and Adam were absolutely brilliant on delivery, they went above and beyond to get a large fridge and a washing machine up the 3 flights of stairs in our house. Most people would have refused, b... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Tienda de muebles para dormitorio
- Tienda de celulares
- Tienda de ordenadores y accesorios
- Tienda de artículos para el hogar
- Tienda de lavadoras y secadoras
Sobre Harvey Norman Ireland - Swords
Escrito por la empresa
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Escrito por la empresa
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Información de contacto
Unit 5, Airside Retail Park, Swords, K67 H364, Swords, Co. Dublin, Irlanda
- 01 8909900
4,4
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good advice at the store from sales…
Good advice at the store from sales person. Very good delivery service and took recycle box away. Also they spotted a small leak while washing machine being plumbed in. Just helpful and a smooth service from store to door
29 de mayo de 2026
Opinión espontánea
Respuesta de Harvey Norman Ireland - Swords
Hi Gillian,
We're so pleased to hear about your positive experience, from the helpful advice in-store to the excellent delivery and recycling service. We're glad our team spotted the leak and provided a smooth service.
Kind Regards,
Kevin
I came in to get some photos printed
I came in to get some photos printed, and the in-house team were excellent Siobhan and her other female colleague could not have been more friendly and accommodating. I wish them both well and photo Centre and Harvey Norman are lucky to have them.
Many thanks,
Martin
3 de junio de 2026
Opinión espontánea
Respuesta de Harvey Norman Ireland - Swords
Hi Martin,
We are so pleased to hear about your excellent experience with our photo team. We truly appreciate your kind words and positive feedback. Thank you for sharing!
Kind Regards,
Kevin
Installation by Daniel and Declan
Daniel and Declan went above and beyond with a tricky integrated dishwasher installation.
They went to great effort to make sure the appliance was installed perfectly and also evicted an unwanted visitor from under the sink (RIP mini mouse).
Two lovely guys, very professional and friendly.
2 de junio de 2026
Opinión espontánea
Respuesta de Harvey Norman Ireland - Swords
Hi Carmel,
We're happy to hear our team went above and beyond with your dishwasher installation, ensuring it was perfect. We appreciate your kind words about their professionalism and friendliness.
Kind Regards,
Kevin
I asked for an invoice with my company…
I asked for an invoice with my company name and vat amount and HarveyNorman couldn't provide me one. They shared 2 invoices with me, one had my company name and the other had the vat amount but I wanted one invoice to have both the information.
Update: After posting this review, the store called me and sorted out the invoice issue. Therefore, I am updating the review to 5 stars now.
27 de mayo de 2026
Respuesta de Harvey Norman Ireland - Swords
Hi there,
We appreciate you bringing this to our attention. We sincerely regret any inconvenience caused by the invoice issue and will pass it along to the relevant team to help improve our service.
Kind Regards,
Conor
Good Service .Went smoothly
27 de mayo de 2026
Respuesta de Harvey Norman Ireland - Swords
Hi William,
We're delighted to hear that you had a smooth and positive experience. Thank you for your feedback!
Kind Regards,
Conor
Delivery service
27 de mayo de 2026
Respuesta de Harvey Norman Ireland - Swords
Hi there,
We’re delighted to hear that you had a positive delivery experience. Thank you for your review!
Kind Regards,
Conor
Respuesta de Harvey Norman Ireland - Swords
Hi Rodrigo,
We're glad you enjoyed your experience. We appreciate your positive feedback.
Kind Regards,
Conor
Very poor i bought the iphon clik and…
Very poor i bought the iphon clik and collect next day for gifet for birthday next day after 2 days said emiled that taxt 7 days to collect what is that not make sanence
28 de mayo de 2026
Respuesta de Harvey Norman Ireland - Swords
Hi Tarekue,
We appreciate you sharing your experience. We are sorry the collection timeframe caused confusion, especially for a birthday gift. We are reviewing our communication process.
Kind Regards,
Kevin
Respuesta de Harvey Norman Ireland - Swords
Hi Przemyslaw,
Thank you for taking the time to leave this review. We are delighted to hear about your experience with us.
Kind Regards,
Kevin
Daniel and Declan who installed a…
Daniel and Declan who installed a fridge freezer and a washing machine and were very professional and polite
30 de mayo de 2026
Opinión espontánea
Respuesta de Harvey Norman Ireland - Swords
Hi John,
We appreciate you sharing your positive experience. We're happy to hear our team was professional and polite.
Kind Regards,
Kevin
Ordered for collection
Ordered for collection. It was ready really fast and no problems collecting it.
27 de mayo de 2026
Respuesta de Harvey Norman Ireland - Swords
Hi Miriam,
We're glad to hear your collection was fast and problem-free. Thank you for your positive feedback.
Kind Regards,
Kevin
I was on crutches as have a broken knee…
I was on crutches as have a broken knee cap and when the lads came to drop my fridge they took extra time trying to get my appliance set up .
29 de mayo de 2026
Opinión espontánea
Respuesta de Harvey Norman Ireland - Swords
Hi Joyce,
We're so glad to hear our team went above and beyond to assist you with your new fridge setup. We appreciate your kind words!
Kind Regards,
Kevin
Respuesta de Harvey Norman Ireland - Swords
Hi Rufus,
Thank you for taking the time to leave this review. We are delighted to hear about your experience with our online service.
Kind Regards,
Kevin
Fast shipping and excellent packaging.
23 de mayo de 2026
Respuesta de Harvey Norman Ireland - Swords
Hi there,
We appreciate your positive feedback. We are glad you liked our fast shipping and excellent packaging.
Kind Regards,
Conor
Delivery was fast
Delivery was fast, 2 lads were great and nothing was a bother so I gave them 2 ice creams as weather impossibly warm for lugging heavy stuff around
26 de mayo de 2026
Opinión espontánea
Respuesta de Harvey Norman Ireland - Swords
Hi Mindy,
We're so glad to hear our delivery was fast and our team was helpful! We appreciate your kindness towards them.
Kind Regards,
Conor
The lads phoned me at 8am they arrived…
The lads phoned me at 8am they arrived at 8.30. They assembelled the bed and were gone by 9am.they took away all the packaging and left the house spotless.what more could you ask for....truly professional courteous lads who are a credit to the company.one lads name is luke but i didnt get the other lads name but both were thorough gentlemen .
25 de mayo de 2026
Opinión espontánea
Respuesta de Harvey Norman Ireland - Swords
Hi John,
We are so pleased to hear about your excellent experience with our team, especially Luke and his colleague. It's wonderful to know they provided such professional and courteous service, leaving your home spotless. Thank you for sharing your positive feedback!
Kind Regards,
Kevin
Click and collect for a robot
Got click and collect for a robot vacuum/mop, staff all directed me to the right place and the item was brought out quickly. Was offered assistance to bring it to the car. Easy process. Would get from them again.
23 de mayo de 2026
Respuesta de Harvey Norman Ireland - Swords
Hi Hugh,
We're happy to hear your click and collect experience for the robot vacuum/mop was easy and quick. We appreciate your positive feedback and look forward to serving you again!
Kind Regards,
Kevin
Click & Collect
Item was ordered and ready to be collected within the hour.
The only confusing thing i found was at the cashier desk it says Click & Collect. When i went there the guy asked me what i ordered and then told me to go to one of the people in that area to get if for me. So what is the point in waiting to speak to someone at the cash desk to be sent elsewhere. I've not seen this approach before. Doesn't create a good customer journey in my opinion.
22 de mayo de 2026
Respuesta de Harvey Norman Ireland - Swords
Hi Neil,
We appreciate you sharing your experience with our Click & Collect service. We recognize how confusing it can be to be directed to another area after initially approaching the cash desk. We are reviewing our in-store collection process to ensure a smoother and more intuitive journey for our customers.
Kind Regards,
Kevin
Respuesta de Harvey Norman Ireland - Swords
Hi Zorig,
We're glad you enjoyed your experience. We appreciate your kind words!
Kind Regards,
James
Respuesta de Harvey Norman Ireland - Swords
Hi Ali,
Thank you for taking the time to leave this review. We are delighted to hear of your experience with our service.
Kind Regards,
Kevin
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.