Hattons of London Opiniones 

14.096
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Every person I communicated with was helpful and pleasant - thank you all for making this a truely remarkable acquisition, by giving such good service. My order was delivered, as promised the next da... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The first delivery is a disaster as he put in the wrong door and when I found out when I phone your office they mentioned that mail man put in a Brown door with a silver mail box, and my door is pure... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The design featuring both Queen Victoria and Queen Elizabeth II is stunning and full of detail. However, be prepared for the size, as a one-tenth sovereign, it is quite small, though the 24-carat gol... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brilliant customer service, talked through the whole procedure from start to finish and the whole experience was exactly as they described it. All the different staff I've spoken to over the last cou... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Vendedor de monedas
  2. también en la categoría
  3. Tienda de artículos coleccionables

Sobre Hattons of London

Escrito por la empresa

Specialists in Rare and Exclusive Gold Sovereigns

Hattons of London is a trusted and respected specialist in rare and exclusive coins, including world firsts and exclusive releases.

We provide a bespoke service to new and existing coin collectors, offering a variety of heritage and modern gold coins.

Hattons of London has a team of highly skilled account managers, who are on hand to offer advice and information about the products we offer and the world of numismatics.

VISIT OUR WEBSITE
READ OUR BLOG
CONTACT US

14 Day Complete Satisfaction Guarantee

Order with confidence

Order with confidence
We are so confident that you will enjoy and appreciate the coins we offer that we provide our clients with a 14 Day Complete Satisfaction Guarantee. This provides you with peace of mind, and an opportunity to ensure that your purchase meets your expectations in every way, and is backed up by our first-class client services team. None of our competitors offer this commitment.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

14 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(14.096)

1152 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Job done

Very good happy for what I got for the price cheers job don

21 de agosto de 2026
Logotipo de Hattons of London

Respuesta de Hattons of London

Mark, Thank you so much for your positive words! It's wonderful to hear that you're pleased with your purchase. We're all about finding those special pieces that bring a smile to your face, and it sounds like we achieved that together.

Warm regards,
Becky

P.S. Just a little reminder, we're all about the beauty and history of these pieces, not their investment potential, and we're not investment advisors.

Valorada con 5 estrellas sobre 5

Always a good service

Always a good service

8 de agosto de 2026
Logotipo de Hattons of London

Respuesta de Hattons of London

Thank you so much for your kind words! We're thrilled to hear that you've consistently enjoyed our service. It's always a pleasure to assist you. Your satisfaction is important to us, and we look forward to helping you discover more of our special pieces in the future.

Warm regards,
Becky

Valorada con 4 estrellas sobre 5

The lady too time to explain the…

The lady too time to explain the various available options that I can purchase. She also tracked down the parcel to be sure it was delivered to the right address and that aI am satisfied with the order

19 de agosto de 2026
Logotipo de Hattons of London

Respuesta de Hattons of London

Thank you for your kind words! I’m thrilled to hear about your positive experience! It's wonderful that our team took the time to guide you through the options and ensured your parcel reached you safely. Your satisfaction is incredibly important to us, and if there was something stopping the 5-star review that we could have improved on, we would love to hear from you.

Warmest wishes,
Katie

Valorada con 5 estrellas sobre 5

Reasonably priced

Very helpful and explained everything in detail before my purchase. They offer value for money gold coins for every budget.

5 de agosto de 2026
Logotipo de Hattons of London

Respuesta de Hattons of London

Thank you so much for sharing your experience, Sabriye! It's wonderful to hear that you found everything explained in detail, making your purchase a breeze.

Warm regards,
Becky

P.S. Just a little reminder, we're all about the beauty and history of these pieces, not their investment potential, and we're not investment advisors.

Valorada con 5 estrellas sobre 5

It was quick and all handed with…

It was quick and all handed with professional and full satisfaction

15 de agosto de 2026
Logotipo de Hattons of London

Respuesta de Hattons of London

I'm thrilled to hear that your experience with us was seamless and left you fully satisfied, Steven! Our team always aims for that perfect balance of efficiency and professionalism, so it’s great to know we hit the mark with you.

Warm regards,
Becky

Valorada con 5 estrellas sobre 5

Everything went accoding to plan as…

Everything went accoding to plan as usual

7 de agosto de 2026
Logotipo de Hattons of London

Respuesta de Hattons of London

Felipe, Thank you for taking the time to share your experience! It’s fantastic to hear that everything went smoothly once again. We love being your go to source for rare finds. Should you ever want to chat about more of those unique pieces, we’re just a call away.

Warm regards,
Becky

Valorada con 5 estrellas sobre 5

First class customer service

First class customer service. No problem ordering paying or delivery. Coin was smaller than I expected but should've taken more notice of description. Would buy from again.😊

8 de agosto de 2026
Opinión espontánea
Logotipo de Hattons of London

Respuesta de Hattons of London

Thank you so much for your kind words! I'm thrilled to hear that our customer service met your expectations and that your ordering experience was smooth from start to finish. It's great to know that you would consider adding another of our beautiful coins to your collection in the future. Sometimes, these little gems can surprise us with their size, but I'm glad you found it an interesting piece nonetheless. We're always here to assist with any questions you might have on future purchases.

Warm regards,
Katie

P.S. We do not sell for investment and are not investment advisors.

Valorada con 1 estrellas sobre 5

True value is less than 50%

The coins I bought actually were worth less than 50% that I paid for them. Gold has gone up 250% since I bought them. The coins real value is NOW only worth 75% of their cost. It’s a big con, please don’t be fooled like I was,

10 de agosto de 2026
Opinión espontánea
Logotipo de Hattons of London

Respuesta de Hattons of London

Thank you for taking the time to speak with us on the telephone today. We’re sorry to hear that you feel disappointed, and we appreciate you taking the time to discuss your concerns with us.

As we discussed, we make it very clear to all our clients that we are not investment advisers and do not sell our coins on that basis. We appreciate that you confirmed during our conversation today that you understood this.

We also discussed your understanding of the value if the coins were to be melted down. As you acknowledged, in those circumstances, you would receive the value of the gold content alone, effectively representing the scrap metal value.

However, as we have previously explained, the pricing of a sovereign is not based on the gold content alone, and whilst the gold price is a contributing factor, the value is also influenced by factors such as the low mintage, quality of the striking, rarity, and historical or commemorative significance.

We hope that this provides further clarification of the points discussed today, and we thank you again for taking the time to speak with us.

Best Regards,
Becky

Valorada con 5 estrellas sobre 5

This is the first time I ordered from

This is the first time I ordered from your company , it arrived on time and I was updated about the arrival.

8 de agosto de 2026
Logotipo de Hattons of London

Respuesta de Hattons of London

Mrs Englefield, Thank you so much for sharing your experience with us! I'm thrilled to hear that your first order journey went smoothly, and that you felt well-informed every step of the way. It's always our goal to keep you in the loop and make the process as seamless as possible.

Warm regards,
Becky

Valorada con 5 estrellas sobre 5

Very professional

Very professional, great service kept me informed of when the delivery was going to be made on time. Really pleased with the item.

6 de agosto de 2026
Logotipo de Hattons of London

Respuesta de Hattons of London

Mark, Thank you for sharing your feedback! I'm thrilled to hear that you had a great experience, and it sounds like our team kept you well-informed every step of the way. It's wonderful to know that you're really pleased with your new addition.

Warm regards,
Becky

Valorada con 5 estrellas sobre 5

Easy to order and being kept in touch…

Easy to order and being kept in touch and a quick delivery time ,can't ask for more . Thank you .

8 de agosto de 2026
Logotipo de Hattons of London

Respuesta de Hattons of London

Mrs Clements, Thank you so much for your kind words! It’s lovely to hear that you found our ordering process smooth and the delivery swift. We always aim to keep you in the loop every step of the way, making the experience as enjoyable as possible.

Warm regards,
Becky

Valorada con 5 estrellas sobre 5

From ordering to delivery it was…

From ordering to delivery it was seamless, I would highly recommend Hattons

7 de agosto de 2026
Logotipo de Hattons of London

Respuesta de Hattons of London

Thank you so much for sharing your experience with us, Mr Seward! It's fantastic to hear that the journey from ordering to delivery felt seamless. We're all about ensuring that you feel taken care of every step of the way.

Warm regards,
Becky

Valorada con 5 estrellas sobre 5

Even though I was not at home when my…

Even though I was not at home when my parcel was delivered and not signed for ,it was put in a safe place for me to find.

8 de agosto de 2026
Logotipo de Hattons of London

Respuesta de Hattons of London

I'm delighted to hear that your parcel found its way safely to you, even in your absence, Mr WIlding. I hope you're thrilled with your latest acquisition and that it adds a special touch to your collection. If there's anything more we can do for you, please don't hesitate to reach out.

Warm regards,
Becky

Valorada con 4 estrellas sobre 5

The service was great

The service was great. My product arrived with expediency and well packaged. Came in a lovely box. I’ll be using them again. One criticism I will make though is the sheer amount of emails they send. So many that I didn’t even read them, went straight to my delete box.

8 de agosto de 2026
Logotipo de Hattons of London

Respuesta de Hattons of London

Melanie, Thank you so much for taking the time to share your experience! I'm thrilled to hear that you loved the packaging and enjoyed our swift service. We definitely want to make sure your inbox isn’t feeling overwhelmed, so I’ll pass along your feedback to the team. If you would like to update your contact preferences please feel free to call us on 0333 234 3101 and we can certainly look into this for you.

Warm regards,
Becky

Valorada con 5 estrellas sobre 5

very quick and helpfu;

8 de agosto de 2026
Logotipo de Hattons of London

Respuesta de Hattons of London

Thank you for your kind words, Mr Wilson, It’s wonderful to hear that you had a swift and satisfying experience with us. We aim to make each interaction as seamless and enjoyable as possible.

Warm regards,
Becky

Valorada con 5 estrellas sobre 5

On the whole great but I was not…

On the whole great but I was not prepared for the hard upselling which could be quite intimidating to some people and make them commit to something they can not afford.

7 de agosto de 2026
Logotipo de Hattons of London

Respuesta de Hattons of London

Carol, Thank you so much for sharing your thoughts with us. We really appreciate your feedback and are always striving to improve how we connect with our customers. It’s important to us that every interaction feels comfortable and that our passion for what we do shines through. If there's ever anything you’d like to discuss further, please feel free to get in touch.

Warm regards,
Becky

Valorada con 5 estrellas sobre 5

Excellent Service

Easy to navigate the website to find what I wanted. Regular updates on my order which was delivered earlier than estimated. I purchased the coin as a gift and it was beautifully presented and well received.

7 de agosto de 2026
Logotipo de Hattons of London

Respuesta de Hattons of London

Cat, I'm so thrilled to hear about your delightful experience with us! It sounds like your shopping journey was smooth sailing, and I'm glad the coin was a hit as a gift. The fact that it arrived early and in such lovely packaging is just the cherry on top!

Warm regards,
Becky

Valorada con 5 estrellas sobre 5

Hi the phone call to order my item was…

Hi the phone call to order my item was very helpful and the coin I received was great thank you

7 de agosto de 2026
Logotipo de Hattons of London

Respuesta de Hattons of London

Thank you so much for sharing your delightful experience, Josephine! I’m thrilled to hear that your phone call was helpful and that you are pleased with your new coin. It’s always wonderful to know our items are appreciated as much as we appreciate our clients.

Warm regards,
Becky

Valorada con 5 estrellas sobre 5

Great coin

Great coin, excellent service and delivery, as usual.

7 de agosto de 2026
Logotipo de Hattons of London

Respuesta de Hattons of London

Lynn, Thank you so much for your kind words! It's always wonderful to hear that our coin and service met your expectations. We're thrilled to have you as part of our coin collecting family.

Warm regards,
Becky

Valorada con 5 estrellas sobre 5

My experience was made all the better…

My experience was made all the better by the communication I had with your representative, Morgan. I bought this coin for my Husband as an Anniversary gift on the 18th of August
She told be about a further offer to watch out for as they tend to sell fast, but I explained that I wanted to gauge his interest in this first one, before looking at the big set. That big set is quite expensive, and as a 74 yr old pensioner, I don’t want to spend out on something he doesn’t really want.
I hope you understand.

7 de agosto de 2026
Logotipo de Hattons of London

Respuesta de Hattons of London

Mrs Brown, What a delight it is to hear about your thoughtful anniversary gift for your husband! It sounds like Morgan was a great help in guiding you through your choice. I do hope your husband cherishes the coin as much as we enjoyed helping you find it. It's always wise to take a moment and gauge interest, especially with something as special as this. We completely understand your careful approach. We are delighted that you experienced such wonderful service with Morgan, and we're here whenever you're ready to explore more.

Warm regards,
Becky

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