Every person I communicated with was helpful and pleasant - thank you all for making this a truely remarkable acquisition, by giving such good service. My order was delivered, as promised the next da... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
The first delivery is a disaster as he put in the wrong door and when I found out when I phone your office they mentioned that mail man put in a Brown door with a silver mail box, and my door is pure... Ver más
La empresa ha respondido
The design featuring both Queen Victoria and Queen Elizabeth II is stunning and full of detail. However, be prepared for the size, as a one-tenth sovereign, it is quite small, though the 24-carat gol... Ver más
La empresa ha respondido
Brilliant customer service, talked through the whole procedure from start to finish and the whole experience was exactly as they described it. All the different staff I've spoken to over the last cou... Ver más
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Información sobre la empresa
- Vendedor de monedas
- también en la categoría
- Tienda de artículos coleccionables
Sobre Hattons of London
Escrito por la empresa
Specialists in Rare and Exclusive Gold Sovereigns
Hattons of London is a trusted and respected specialist in rare and exclusive coins, including world firsts and exclusive releases.
We provide a bespoke service to new and existing coin collectors, offering a variety of heritage and modern gold coins.
Hattons of London has a team of highly skilled account managers, who are on hand to offer advice and information about the products we offer and the world of numismatics.
14 Day Complete Satisfaction Guarantee
Order with confidence
We are so confident that you will enjoy and appreciate the coins we offer that we provide our clients with a 14 Day Complete Satisfaction Guarantee.
This provides you with peace of mind, and an opportunity to ensure that your purchase meets your expectations in every way, and is backed up by our first-class client services team. None of our competitors offer this commitment.
Información de contacto
4,9
Excelente
14 mil opiniones
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Kept updated with progress via text and…
Kept updated with progress via text and email. Everything went smoothly, thanks.
7 de agosto de 2026
Respuesta de Hattons of London
Mark, Thrilled to hear that everything flowed smoothly for you! Our team's mission is to keep you in the loop at every step.
Warm regards,
Becky
I found the speed of delivery very…
I found the speed of delivery very quick but although the advisor was helpful and friendly, the trying to get me to buy larger items and spend more money, was, for me, way too much. And repeatedly offering the paying instalments. If someone says can I help with you anything further and you say no that should be the end of the call and now the constant emails is also too much - sorry!
7 de agosto de 2026
Respuesta de Hattons of London
Diane, I genuinely appreciate you taking the time to share your thoughts, and I'm truly sorry to hear about your experience; I'd like to say thank you for your time on the phone today. It's great to hear that you found our delivery speedy and your advisor friendly and helpful, and I really appreciate your feedback about the sales process and emails; it helps us make improvements as we strive to provide the best experience for our customers.
Warm regards,
Becky
Respuesta de Hattons of London
Thank you for taking a moment to share your experience! We're thrilled to hear that our service and speedy shipping made your interaction with us a positive one. Providing helpful support is something we pride ourselves on, and it’s wonderful to know we hit the mark for you. We hope you enjoy adding something special to your collection!
Warm regards,
Katie
The account managers approach
6 de agosto de 2026
Respuesta de Hattons of London
Thank you for sharing your feedback with us and for your time on the phone today, Andy. I am pleased to hear that you are happy with your purchase, however, I am sorry that our communication did not quite match your expectations. We really value your feedback and will take it on board to improve our approach in the future.
Best wishes,
Katie
All good,thank you.
6 de agosto de 2026
Respuesta de Hattons of London
Kevin, Thank you for the lovely note! It’s always great to hear from you. Whether you’re adding to your collection or just browsing our latest pieces, we’re thrilled to be a part of your journey.
Warm regards,
Becky
Respuesta de Hattons of London
Robin, Thank you for your kind words! We're thrilled to hear that you enjoyed our service. It's always a pleasure to help coin enthusiasts like yourself discover our unique pieces. If you ever have more questions or need assistance, feel free to reach out.
Warm regards,
Becky
The item was delivered in good time as…
The item was delivered in good time as expected.
6 de agosto de 2026
Respuesta de Hattons of London
Thank you so much for letting us know about your experience. Punctuality is important to us, and it's great to hear that your delivery arrived exactly when you anticipated.
Warm regards,
Becky
Very competent but a bit too aggressive…
Very competent but a bit too aggressive with marketing after the sale
6 de agosto de 2026
Respuesta de Hattons of London
Robin, thank you for sharing your thoughts with us. I appreciate your feedback and will certainly take your comments on board as we strive to create a more enjoyable experience for all our clients. Your insights are invaluable, and we are here if you have any more thoughts or questions in the future.
Warm regards,
Katie
Amazing so easy to order & fantastic…
Amazing so easy to order & fantastic service. The coin is lovely & the book that comes with it is a great read .
Thank you to everyone at Hattons of London 😄
6 de agosto de 2026
Respuesta de Hattons of London
Kevin, thank you so much for your wonderful words! I’m thrilled to hear you had such a smooth experience and that you're enjoying the coin and its accompanying book. It's always a pleasure to share our passion for history and craftsmanship with someone who truly appreciates it. If you ever have any questions or need assistance, we're just a call away!
Warm regards,
Katie
Excellent service
Excellent service. Always informed of order process stages and delivery status.
5 de agosto de 2026
Respuesta de Hattons of London
Patricia, Thank you so much for sharing your experience! It’s wonderful to hear that our service kept you informed every step of the way. We strive to make each interaction seamless and enjoyable, so it's great to know we're hitting the mark. If there's anything else we can do for you, just let us know.
Warm regards,
Becky
Excellent product,great service and…
Excellent product,great service and delivery.
5 de agosto de 2026
Respuesta de Hattons of London
Mr White, Thank you so much for taking the time to share your thoughts with us. It's always a delight to hear from someone who appreciates the artistry and craftsmanship that goes into our special pieces. Our team is dedicated to ensuring everything, from service to delivery, meets our clients' expectations, and your kind words reassure us that we're on the right path.
Warm regards,
Becky
Good service very pleased .
5 de agosto de 2026
Respuesta de Hattons of London
Lee, Thank you for your lovely words! It's fantastic to hear you're so pleased with our service. We're always here to help make your experience with us as delightful as possible.
Warm regards,
Becky
My original order got lost and they…
My original order got lost and they were quick to replace it
5 de agosto de 2026
Respuesta de Hattons of London
Caroline, Thank you so much for leaving your thoughts! I'm thrilled to hear that we were able to quickly resolve the issue with your original order. We always aim for a smooth and pleasing experience, so I’m glad we could set things right for you.
Warm regards,
Becky
Respuesta de Hattons of London
Stephen, Thank you for taking the time to share your experience with us! I’m delighted to hear that the ordering process was smooth for you and that your item met your expectations. Our team works hard to ensure a seamless experience, so it’s wonderful to see that reflected in your review.
Warm regards,
Becky
Great company, great service 5⭐️
Received an order few months back, forgot to leave a review, bought couple different 1/10 sovereigns. Very pleased with process and a nice touch of the company adding the book and other material in relation to the coins. Will definitely be checking out website in future 5⭐️ Thanks again folks
30 de junio de 2026
Opinión espontánea
Respuesta de Hattons of London
What a delightful surprise to hear from you! I'm thrilled to know you enjoyed the 1/10th sovereigns and found the added book and materials a nice touch. It’s always our aim to add a little something extra to spark your interest and appreciation for these special pieces.
Warm regards,
Becky
My order arrived on time and I was…
My order arrived on time and I was given advance notification when it was due to be delivered. Very happy with the service I received. Also appreciate that I am considered a valued customer.
28 de julio de 2026
Respuesta de Hattons of London
Bryan, Thank you for your kind words! It's wonderful to hear that your order arrived right on time and that the delivery notifications kept you in the loop. We always strive to make our customers feel valued, and your feedback truly makes our day brighter.
Warm regards,
Becky
Easy to order
Easy to order, no problems with the order and it arrived when promised.
1 de agosto de 2026
Respuesta de Hattons of London
Mr Underhill, Thank you so much for sharing your experience! I'm delighted to hear that everything went smoothly with your order and it arrived right on time. It's our top priority to ensure that our customers have a seamless experience from start to finish.
Warm regards,
Becky
Respuesta de Hattons of London
Thank you for leaving us 5 stars, Tim! Sometimes, less is more, and your review says it all. If there's anything else you'd like to add in the future, feel free to reach out.
Warm regards,
Becky
When you said it was being delivered
When you said it was being delivered. Well presented. I'm happy with my order. Thank you.
30 de julio de 2026
Respuesta de Hattons of London
Thank you so much for your kind words, Mr Potter! I'm delighted to hear that you're pleased with your order. We always aim to add a little extra shine to your experience, and it's wonderful to know you're happy with the presentation and delivery.
Warm regards,
Becky
2026 Queen Elizabeth II and the Lion Platinum-Gold One Tenth Sovereign
Item was exactly as described and arrived promptly, packaged very well.
30 de julio de 2026
Respuesta de Hattons of London
Liam, Thank you for your review! We’re thrilled that you’re happy with your purchase and the care we put into packing it up for its journey to you. It's magic to hear that the item was just as you expected.
Warm regards,
Becky
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