Merchandise missing from shipment
Original order was through Havenlofting.
Beware-merchandise missing from shipment.
I ordered earrings from Havenlofting/Lupoua and paid through PayPal. I received the package, but when I opened it, there was only a tiny box inside. The earrings I ordered were not in the box.
The envelope and packaging showed no signs of tampering, so the merchandise appears to have been missing when the package was shipped from China.
I contacted the company and was offered only a refund of 50% for merchandise I never received. I have disputed the transaction through PayPal and am currently waiting for the matter to be resolved.
I am posting this review simply to describe my experience and to warn other customers to be cautious. Take screenshots of the advertisement, your order confirmation and any correspondence from them.