Haybrook Opiniones 274

TrustScore: 2.5 sobre 5

2,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Haybrook, were fantastic, very good communication, kept us up to date. Nothing was too much trouble. Sold our house quickly. Sam and the team are excellent

Valorada con 1 estrellas sobre 5

Wanted an online quote, signed up and they haven't stopped cold calling me since, sometimes multiple times a day. Blocked the number but it still gets through.

Valorada con 1 estrellas sobre 5

2 years worth of failings Staff leave and don’t pass on We paid for a fully managed service renting out our property but had no one managing our property, made many formal complaints all ema... Ver más

Valorada con 1 estrellas sobre 5

Shame there isn't an option for no stars. No communication or even worse the wrong information give time and time sgain. Calls unanswered, un returned, emails never replied too. Very unprofessional em... Ver más

Información sobre la empresa

  1. Servicios empresariales

Acerca de Haybrook

Información proporcionada por diversas fuentes externas

We’re on a mission to get you moved.

We have unique technology that gets your home hundreds more clicks, agents who listen and will negotiate hard on your behalf, and you don’t pay us a penny until we succeed.

Sell faster, smarter and for more: Think haybrook.

Get viewings, not just views

Flink is a unique technology that matches your home’s best features with things your buyers love, so they’re more likely to click, arrange a viewing and make an offer.

It’s not just local, it’s personal

Rather than concentrating on selling themselves, our agents focus on the reasons why you’re moving, so they understand how to help you best.

Big Benefits

Our size and reach means we can get you moved, smarter, faster and for more.

No sale, no fee

We don’t think you should pay a penny to someone to sell your home, unless they actually do. So we don’t charge you until we have.

BOOK YOUR FREE VALUATION BRANCH FINDER


Información de contacto


2,4

Malo

TrustScore: 2.5 sobre 5

274 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Constant harrassment with letters

Constant harrassment with letters. Could care less then that a house has sold nearby. Received constamt stream of letters. Two emails and an angry phone call and the letterd keep coming. Emma Belcher Branch manager of Haybrook stop sending harrassing letters.

6 de julio de 2022
Opinión espontánea
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Respuesta de Haybrook

Hi, we're sorry to see this. Please can you email us your property details to reviews@haybrook.com and we will pass this information on to our Data Protection Officer to have you removed from our mailing activity.

Valorada con 5 estrellas sobre 5

Great

Me and my husband rented a house using Sheffield lettings.
We had a great experience and great service, mainly with our case dealt Chloe, she is absolutely amazing, nothing is too much trouble for her and she was there to answer all the questions or concerns we had.Thank you Chloe!!! Thanks to Sharron and Tom as well.

On the other side I do think up to 10 days to organise the payment to our bank account after the tenant has paid straight away is too much wait for the rent collection option that we have gone.

24 de mayo de 2022
Opinión espontánea
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Respuesta de Haybrook

Hi,
Thank you for taking the time to leave us a great review about your experience with us!

Valorada con 4 estrellas sobre 5

Tom Aspinall *****

Although I had some issues and slow responses initially on my account. Tom Aspinall quickly picked up my queries, responded timely and provided solutions and clarity. His customer focus is great and I hope he continues to work on my account.

17 de mayo de 2022
Opinión espontánea
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Respuesta de Haybrook

Thank you for taking the time to leave us a great review about your experience with us!

Valorada con 5 estrellas sobre 5

Exceptional service.

Tom Aspinal, the Senior property manager has been exceptional in his communication, response times and actions. A superb assert to the company.

5 de mayo de 2022
Opinión espontánea
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Respuesta de Haybrook

Thank you for your review Louise - we're glad you've had such a great experience from the team!

Valorada con 5 estrellas sobre 5

We rented a property through haybrooks…

We rented a property through haybrooks and in the follow up to our moving out process Ryan Waughdealt with us brilliantly, he was always there to help with matters and answer questions we had. Communication was always great and everything was dealt with by Ryan quickly and professionally.

We would like to say thank you to him for making sure everything was dealt with for us.

We would also like to mention Zoe who did viewings with potential tenants at the property we were moving from.
She was very professional and put me at ease throughout.

4 de mayo de 2022
Opinión espontánea
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Respuesta de Haybrook

Thank you for your review Ashleigh - we're glad you've had such a great experience from the team!

Valorada con 1 estrellas sobre 5

conflicting information with regards to…

conflicting information with regards to releasing bond payments.
waited for well over a calendar month for them to get in touch but never did and was apparently my fault for getting it wrong.

29 de marzo de 2022
Opinión espontánea
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Respuesta de Haybrook

Hi Craig,
We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@haybrook.com with details of the branch you were dealing with and the situation and we will pass to the relevant team to investigate for you.
Thank you

Valorada con 5 estrellas sobre 5

Katie you have been most helpful in…

Katie you have been most helpful in facilitating the recovery of charges from our vacating tenants.
You have advised and assisted us in every step to a successful conclusion.
You are an asset to your company.
Thank you.

18 de marzo de 2022
Opinión espontánea
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Respuesta de Haybrook

Hi,
Thank you for taking the time to leave us a great review about your experience with us!

Valorada con 5 estrellas sobre 5

My experience

It was an amazing experience with this team. I would like to thank Ryan Waugh and Chloe for helping me throughout this journey..

8 de marzo de 2022
Opinión espontánea
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Respuesta de Haybrook

Hi,
Thank you for taking the time to leave us a great review about your experience with us!

Valorada con 5 estrellas sobre 5

Christina Clarke at Haybrooke Banner Cross

Christina Clarke at Haybrooke Banner Cross gave fantastic service, when selling my house. It was a very busy market and Christina was totally committed all through, keeping me alerted with all developments. She did an excellent job with the advert, doing the write up and taking the photos herself. I would totally recommend her.

5 de marzo de 2022
Opinión espontánea
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Respuesta de Haybrook

Hi,
Thank you for taking the time to leave us a great review about your experience with us!

Valorada con 4 estrellas sobre 5

Effective, but sometimes overworked.

Initially had a difficult experience with Haybrook, but once I made my concerns clear they were very proactive in wrangling some subpar conveyancers into action.

9 de febrero de 2022
Opinión espontánea
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Respuesta de Haybrook

Hi,
We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email customer.relations@spicerhaart.co.uk with details and we will pass to the relevant team to investigate for you.
Thank you

Valorada con 5 estrellas sobre 5

5* Service from Ryan in Haybrook

Currently Ryan is dealing with the Electrical appliance in the letting apartment. He is patient but quick in response. He has helped to solve problems in a good way. We really enjoy the excellent letting service he has provided.

20 de enero de 2022
Opinión espontánea
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Respuesta de Haybrook

Hi,
Thank you for taking the time to leave us a great review about your experience with us!

Valorada con 5 estrellas sobre 5

Fantastic agents despite heartbreak

We began our purchase of a property offered through Haybrook back in the summer. Every step of the way Laura and Amanda had been fantastic at keeping us in the loop, informing us of any changes and chasing the vendors when needed.

Unfortunately, the vendors decided to pull out of the sale when we were ready for completion due to their own sale falling through. Amanda was incredibly supportive and tried her best to reason with them, however she was unsuccessful. However I am so grateful for her kind words, support, and kindness during this time.

We are currently looking for another property, and any with Haybrook always get a second look from us due to our previous wonderful experience.

8 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

5* service from ryan

Recently dealt with ryan and what a lovely chap he is. So helpful polite and down to earth. Reported our heating not working and he had arranged someone to come and fix it. They were here within 3 hours the same day. All sorted. Very thankful for great support from our letting agent.

2 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

We have recently started working with…

We have recently started working with Haybrook Sheffield. Ryan in property management has already supplied us with some projects. Looking forward to a prosperous working relationship. Thank you Ryan for your support.

30 de noviembre de 2021
Opinión espontánea
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Respuesta de Haybrook

Hi,
Thank you for taking the time to leave us a great review about your experience with us!

Valorada con 5 estrellas sobre 5

The Amazing Annette - the manager at Haybrooks…

Annette the manager at Haybrooks Hillsborough is an absolute credit to the company, she has gone above and beyond numerous times throughout this process to get us though our property purchase. I couldn’t recommend her enough and we couldn’t of done it without her!

12 de noviembre de 2021
Opinión espontánea
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Respuesta de Haybrook

Hi,
Thank you for taking the time to leave us a great review about your experience with us!

Valorada con 4 estrellas sobre 5

Really good service and friendly people…

Really good service and friendly people to deal with. They found people to move into my flat within two days. And then organised everything smoothly to get them moved in

8 de octubre de 2021
Opinión espontánea
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Respuesta de Haybrook

Hi,
Thank you for taking the time to leave us a great review about your experience with us!

Valorada con 1 estrellas sobre 5

I have to say Hillsborough estate…

I have to say Hillsborough estate agents. Well where do I begin. It has been the worst experience of my life. The stress and the anxiety the manager put me through was horrific. I have sent an email of complaint to the director of Haybrooks but I assume I will receive the same amount of customer service as I received from the manager. The manager excels in being a bully.

This saddens me that I have to write this as I have never experienced anything like this before and they still want me to £2700 in fees for the privledge. By the well make sure they tell you about the VAT as they didn’t tell me. So I thought £2250 was bad enough they put another £450 on top. I could go on forever but I’m not

I’m hoping the director of Haybrooks can salvage their reputation but I don’t hold my breath on that.

3 de octubre de 2021
Opinión espontánea
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Respuesta de Haybrook

We are very sorry to hear that you feel you have not received the service from Haybrook you expected or was promised. Please be assured we take customer complaints seriously and our Estate Agency Director is investigating this matter and will be responding in due course.

Valorada con 1 estrellas sobre 5

Worst estate agent ever

Worst estate agent ever, I am selling my property through another agent (property perceptive), had more than 8 views and managed to find a buyer in a week, but unfortunately the buyer pulled out after 4 weeks due to their financial situation so my estate agent has to find local agent based in Sheffield, there they made a ultimate wrong choice
1. Haybrook doesn't help in any way finding buyers
2. My estate agent found a buyer but on completion day, Haybrook not even accepting to handover keys to them, this stressed me out a lot as I have to travel to Warrington to complete my new property.

They put on sale board but never seems to work at all.
Such a worst agent to work with, please avoid it at all costs!

30 de septiembre de 2021
Opinión espontánea
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Respuesta de Haybrook

Hi,
We're sorry to see your review, if you'd like to discuss this further, please email reviews@haybrook.com with details and we will pass to the relevant team to investigate for you.
Thank you

Valorada con 1 estrellas sobre 5

Very unprofessional Sheffield Gleadless…

Very unprofessional Sheffield Gleadless branch, I don't agree with Receiving hand written Junk suggesting they have a buyer for my house, i have only been in my house a year now as its a new build. Think this tactic is disgusting.

If i wanted to sell my house i would contact you! i will never use this company ever after seeing how they do business

23 de septiembre de 2021
Opinión espontánea
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Respuesta de Haybrook

Hello, if you would like to send an email to reviews@haybrook.com with your postcode and house number we will remove you from all future marketing activity.

Valorada con 5 estrellas sobre 5

Excellent service

Selling your mum and dads house is ever easy, especially when you live so far away. But Jacob and his team made this such a smooth transaction and really went beyond what could have been expected. My mum and dad are over the moon, and as their son who was responsible for the sale, it went perfectly.

14 de septiembre de 2021
Opinión espontánea
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Respuesta de Haybrook

Hi,
Thank you for taking the time to leave us a great review about your experience with us!

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