HC MedSpa Opiniones 

194
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Fatosh has done an amazing job as my laser hair therapist - she's so thorough and also so kind as she does it. Would definitely recommend her! HC medspa Barnet have also been super helpful with bookin... Ver más

Valorada con 5 estrellas sobre 5

Romana greets with a wonderful, welcoming smile that instantly puts you at ease. She is truly a lovely person, always making sure I’m comfortable, asking if I need a drink, and checking how I’m feelin... Ver más

Valorada con 5 estrellas sobre 5

I had a wonderful facial today which was a birthday treat for members. Kayla's touch was perfect and I felt so relaxed snd rejuvenated afterwards. Then Geet did my eyebrow shape/ eyelash tint. She... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Been coming to Romana for many years for my facials and she is excellent. She gives me great advice on what treatments will work best for me and they never fail. Service is great

Información sobre la empresa

  1. Salón de belleza
  2. Bar de cejas
  3. Servicio de depilación
  4. Servicio de depilación por láser
  5. Clínica dermatológica

Escrito por la empresa

HC MedSpa invites you to experience bespoke aesthetic and beauty treatments in a luxury spa environment. Visit our award-winning clinics today.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

194 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 33% de las opiniones negativas

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4,7

Todas las opiniones

(194)

67 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Chinazom ( Radlett) made the experience…

Chinazom ( Radlett) made the experience great! She was careful and incredibly gentle. She fool her time to ensure I was comfortable at all times. Lovely therapist

12 de septiembre de 2023
Opinión espontánea
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Valorada con 5 estrellas sobre 5

eyebrow threading

Had my eyebrows threaded for the first time 5 years ago and have never gone back. Love this place

7 de septiembre de 2023
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Valorada con 5 estrellas sobre 5

Great staff

Great staff, really friendly and welcoming. Excellent at their jobs. Got my eyebrows done a few times and have always done an amazing job and are very careful.

22 de agosto de 2023
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Thanks for your review! We hope to see you soon, HC MedSpa

Valorada con 5 estrellas sobre 5

Eyebrow threading and tinting

I’ve been coming to hc med and spa for eyebrow threading and tinting for a while now and I have left smiling each time. It’s a very relaxing experience done by experts, who ask if you are happy whilst doing the shape and after the experience.

17 de julio de 2023
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Valorada con 5 estrellas sobre 5

Parol is the best

Parol is the best ! I’d never go anywhere else !!

3 de agosto de 2023
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Valorada con 5 estrellas sobre 5

Eyebrows

Parol is the best at eyebrows I will never go anywhere else

31 de julio de 2023
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Thanks for your review! We hope to see you soon, HC MedSpa

Valorada con 5 estrellas sobre 5

I always use Parul for eyebrows

I always use Parul for eyebrows - she is best!.
Have been using her for over 15 years, ever since the place started in a small shop on Mill Hill Broadway. She has been consistently very good over the years

20 de julio de 2023
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Valorada con 5 estrellas sobre 5

Great salon!

Great salon! I have been going to Harpeet for treatment with my two daughters for over a year. The staff are always friendly, helpful and professional and Harpeet is wonderful. The salon is clean, relaxing and comfortable. Great service! I am delighted that I found a local salon after a long search. Highly recommend.

2 de julio de 2023
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Valorada con 5 estrellas sobre 5

I was very impressed with the salon

I was very impressed with the salon. all the staff I met were friendly and knowledgeable and extremely helpful. After the first session there was an amazing noticeable difference. Would highly recommend

8 de julio de 2023
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Valorada con 5 estrellas sobre 5

Superb salon with affordable prices

I was very pleased with the salon and all the staff I met were friendly and knowledgeable plus very helpful… I had the 1st treatments and I’m very happy with how they both went, I look forward to seeing the results after the full treatment schedules for facial thread veins & unwanted facial hair

4 de julio de 2023
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Valorada con 1 estrellas sobre 5

Atrocious complaint management, customer service & care by senior management

I have been going to HC Med Spa Mill Hill and Finchley since 2018.

Sadly they have terrible staff retention, so you need to continually build new relationships and poor handovers.

Their management and customer care since late 2022 is atrocious in cases of complaints and issues. I have had my matter mishandled and unresolved since November 2022 and we are nearly in July 2023!!!

The phrase ‘Pass the buck’ now fits well in this company. There is no continuity of complaints or care. They do not care to resolve or pick up the phone and sort things out. You just get emails that are not even related to the matter because the buck has been passed so poorly repeatedly and they do not care to hear, understand and resolve the issue. The CEO/Head of the company is also simply not contactable for some bizarre reason.. you’d think they’d care to hear..

Now let’s get to the laser hair removal. Sure! Seems to work initially. But then over years you realise that your fine hairs become increasingly worse!! Their machines stimulate fine hair growth. So areas that didn’t have hair, then become increasingly hairy!! I have since started working with other spa’s which use the Candella machine and getting good results managing the problems that have been caused.

Senior customer service and managment here is simply diabolical! Check out their Glassdoor reviews!

29 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been doing laser hair removal…

I have been doing laser hair removal with Kayla in Radlett. I have completed six sessions so far and have had great results. I would recommend this clinic for their professional service and great results.

19 de junio de 2023
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Valorada con 5 estrellas sobre 5

This is the best med spa I’ve found

This is the best med spa I’ve found, the staff are so kind and accommodating. Harpreet always does my eyebrows perfectly! Would highly recommend becoming a regular here

16 de junio de 2023
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Thanks for your review! We hope to see you soon, HC MedSpa

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