Heacock Classic Opiniones 

1634
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Cheyenne was extremely helpful in taking care of a change to my account. Knowledgeable, easy to understand (!), and has a great sense of humor. Everything you'd like with customer service, which is... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ashli made the conversation pleasant and answered all my questions regarding a possible move to another state and how I can take my policy with me. She also provided some guidance on safely transport... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My customer service representative was Aliesha McNair and what a gem she was in assisting us in getting things sorted out. She was able to let us know why we were experiencing issues on the webs... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It was Ashli for her kindness to customer support and her knowledge and willing to assist me in my time of need with computer problem(s). I commend your HR for finding employees of the likes of... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de seguros
  2. también en la categoría
  3. Agencia de seguros de automóviles

Escrito por la empresa

Heacock Classic Insurance is here to provide personally tailored specialty insurance for your Antique, Classic, Collectible, Race or Exotic Collector Vehicles that are living the “Collector Vehicle Lifestyle.”


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1634)

63 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great talk as a new policy holder and…

Great talk as a new policy holder and hot rod owner. Very easy and straight forward process. Looking forward to coverage for many years.

21 de julio de 2025
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Respuesta de Heacock Classic

We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!

Valorada con 5 estrellas sobre 5

The Heacock representative

The Heacock representative, Amanda, was not only helpful but educational. She explained the new (to me) state insurance laws. We were able to get both my classics insured and custom-tailored the coverage to my needs.

19 de julio de 2025
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Respuesta de Heacock Classic

We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!

Valorada con 4 estrellas sobre 5

great customer sales and service

great customer service! shout out to Jill (ph# ending in 2573) don't have her last name. she was extremely helpful in explaining what had happened to cause me to lose my insurance(american modern property and casualty insurance co. had stopped writing my kind of insurance in florida)

great sales rep. shout out to Michael Bryant, very professional and knowledgeable and very patience.

i have been a customer for over 20 years and will continue to be so as long as i have the car.

18 de julio de 2025
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Respuesta de Heacock Classic

Thank you so much for your kind words and continued loyalty over the past 20+ years—it truly means a lot to us! We’re thrilled to hear that Jill provided such helpful support and clearly explained the situation with your previous policy, and that Michael Bryant made the transition smooth with his professionalism and patience. We’ll be sure to pass along your shout-outs to both of them. We're honored to continue protecting your vehicle and look forward to serving you for many more years to come!

Valorada con 5 estrellas sobre 5

Carrie

Carrie. Was very helpful good experience

10 de julio de 2025
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Respuesta de Heacock Classic

We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!

Valorada con 4 estrellas sobre 5

Better pricing and coverage than most…

Better pricing and coverage than most collector insurance companies. Especially for multiple vehicles. The only issue was the underwriters don't always recognize the market value of more unique models with rare trim levels and options, etc.

16 de julio de 2025
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Respuesta de Heacock Classic

Thank you for the thoughtful feedback! We’re glad to hear you’re happy with the pricing and coverage—especially for multiple vehicles. That’s exactly what we strive to provide. We understand your concern about market valuation for rare models and trim levels, and we appreciate you bringing that to our attention. Our underwriting team works to balance accurate coverage with current market trends, but your input helps us better understand where improvements can be made. Thanks again for choosing us to protect your collection!

Valorada con 5 estrellas sobre 5

Well informed and helpful.

Well informed and helpful.

8 de julio de 2025
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Respuesta de Heacock Classic

We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!

Valorada con 5 estrellas sobre 5

Your associates were helpful in…

Your associates were helpful in requiring the necessary information to keep my classic car insured. Thank you Heacock

13 de julio de 2025
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Respuesta de Heacock Classic

We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!

Valorada con 5 estrellas sobre 5

This is our second classic car with…

This is our second classic car with Heacock classic, all of our interactions have been friendly and helpful

11 de julio de 2025
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Respuesta de Heacock Classic

We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!

Valorada con 5 estrellas sobre 5

Amanda Jones Review

Amanda was amazing today! I needed to secure insurance for my new DeLorean purchase and she helped me navigate this perfectly. Very kind and knowledgeable. Thank you!

10 de julio de 2025
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Respuesta de Heacock Classic

Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!

Valorada con 5 estrellas sobre 5

Customer Service was Great

Ginger was great and very Helpful.

10 de julio de 2025
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Respuesta de Heacock Classic

We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!

Valorada con 5 estrellas sobre 5

Groovy

Easy transaction

2 de julio de 2025
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Respuesta de Heacock Classic

We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!

Valorada con 5 estrellas sobre 5

Ole blues protection.

Amanda was very helpful and knowledgeable about insurance on my classic truck.

8 de julio de 2025
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Respuesta de Heacock Classic

We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!

Valorada con 5 estrellas sobre 5

The representative from Heacock

The representative from Heacock, Westin, was extremely helpful and guided us through the process.

4 de julio de 2025
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Respuesta de Heacock Classic

We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!

Valorada con 5 estrellas sobre 5

The response time was quick

The response time was quick, and collecting data was straightforward. I received a quick quote that turned out to be better in the end. The paperwork was easy to sign and efficient. Overall, I received good service for the price. I also appreciated the personal touch they provided regarding my classic car!ng the old timer car I had!

26 de junio de 2025
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Respuesta de Heacock Classic

We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!

Valorada con 5 estrellas sobre 5

History & past experiences.

30 de junio de 2025
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Respuesta de Heacock Classic

We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!

Valorada con 5 estrellas sobre 5

Very Helpful

Autumn was extremely helpful and friendly. Definitely would recommend her and Heacock Classic. Thank you!

28 de junio de 2025
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Respuesta de Heacock Classic

We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!

Valorada con 5 estrellas sobre 5

Check to see if you can save hundreds

I was able to save enough money with Heacock over my previous classic car insurance it was worth changing companies! The process was quick and easy I picked the amount of coverage I desired.

18 de junio de 2025
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Respuesta de Heacock Classic

We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!

Valorada con 5 estrellas sobre 5

Easy helpful and quick

Easy helpful and quick

25 de junio de 2025
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Respuesta de Heacock Classic

Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.

Valorada con 5 estrellas sobre 5

Amanda is awesome

Amanda was amazing. She did a very good job helping me get all the required information needed to get the policy enforce on my classic cars.
As a previous Haggerty insurance customer, I can only say my experience with this company has been a night and day difference. The Underwriters at Hagerty Insurance have lost their minds and are more focused on premiums than they are on the car collector community. They spent two days making up reasons why my car weren’t stuck only for me to prove them wrong in every instance.

25 de junio de 2025
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Respuesta de Heacock Classic

We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!

Valorada con 3 estrellas sobre 5

It is hard to complete the process of insuring myvehicles.

It seems that they are excessive with the need of photographs. Maybe I am naive; but I am a collector of vintage vehicles and pay a pretty penny for these vehicles. I have been pretty lucky with my negations and purchased them at a price I am content with. The conditions of these vehicles will cause them it appreciates in value. Your agents will not let me insure them at a value that is higher than my purchase price, but still below the replacement value of these vehicles. i am purchasing cars & motorcycles that are hard to find and few and far between. either their color is unique, or the originality are exquisite. I have been disappointed.

15 de junio de 2025
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Respuesta de Heacock Classic

Thank you for sharing your feedback. We truly appreciate your passion for collecting rare and unique vehicles—it's at the heart of what we do. We understand your frustration regarding the photo requirements and valuation process. Our underwriting guidelines are designed to ensure that coverage aligns with market values and risk standards, but we also recognize that certain vehicles have qualities—like originality or rarity—that go beyond standard metrics. Your insights are important to us, and we’re sorry to hear you’ve been disappointed. We'd be glad to revisit your concerns with you directly and explore any possible solutions. Please don’t hesitate to reach out to our team.

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