Cheyenne was extremely helpful in taking care of a change to my account. Knowledgeable, easy to understand (!), and has a great sense of humor. Everything you'd like with customer service, which is... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Ashli made the conversation pleasant and answered all my questions regarding a possible move to another state and how I can take my policy with me. She also provided some guidance on safely transport... Ver más
La empresa ha respondido
My customer service representative was Aliesha McNair and what a gem she was in assisting us in getting things sorted out. She was able to let us know why we were experiencing issues on the webs... Ver más
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It was Ashli for her kindness to customer support and her knowledge and willing to assist me in my time of need with computer problem(s). I commend your HR for finding employees of the likes of... Ver más
La empresa ha respondido
Información sobre la empresa
- Compañía de seguros
- también en la categoría
- Agencia de seguros de automóviles
Escrito por la empresa
Heacock Classic Insurance is here to provide personally tailored specialty insurance for your Antique, Classic, Collectible, Race or Exotic Collector Vehicles that are living the “Collector Vehicle Lifestyle.”
Información de contacto
250 Century Parkway Suite 425, 08054, Mount Laurel, Estados Unidos
- (800) 678-5173
- info@heacockclassic.com
- heacockclassic.com
4,8
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
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I’ve been a longtime member ofHecock…
I’ve been a longtime member ofHecock classic. I was very disappointed when my policy expired seven days after I didn’t get my bill paid and you dropped me. Then when I re-signed up, it was almost $200 more. Pretty shitty for a long time customer. The policy I have now is slightly better than what I would get with Haggerty. Do better Hecock
12 de marzo de 2025
Respuesta de Heacock Classic
Thank you for being a longtime member of Heacock Classic — we truly value your loyalty and are sorry to hear about your recent experience.
We understand how frustrating it can be when a policy lapses unexpectedly and rates change upon reinstatement. While we do our best to provide ample notice before a policy expires, we recognize that life gets busy, and sometimes payments can slip through the cracks. Unfortunately, when a policy lapses, it can impact the rating structure when re-issuing coverage — and that may result in a premium difference.
That said, we never want our longtime clients to feel let down. We’re always reviewing ways to improve our service and communication, and your feedback will be shared with our team. Again, we apologize for this inconvience.
The gentleman we spoke to was very…
The gentleman we spoke to was very knowledgeable and very helpful thank you
13 de mayo de 2025
Respuesta de Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Great people to do business with.
Excellent customer service and knowledgeable staff.
12 de mayo de 2025
Respuesta de Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
The company was able to insure my…
The company was able to insure my classic vehicle, and I was impressed with that, however I feel they could do better with road side assistance, in other words I should not have to pay out of pocket, and then be reimbursed later.
9 de mayo de 2025
Respuesta de Heacock Classic
Thank you for the review, Ronald. We will pass your feedback along in order to better enhance our policy for the future.
In my 92 years
In my 92 years, this was the most painless, and efficient sales agent I've ever worked with. Many many thanks, Steven...
2 de mayo de 2025
Respuesta de Heacock Classic
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
Great interaction with the agent
The agent that worked with me was straightforward and took the time to explain the coverage in detail. I received very detailed information on the specifics of my policy, and the cost breakdown. I never felt pressure or rushed to make a decision.
6 de mayo de 2025
Respuesta de Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Company rep was extremely helpful
Company rep was extremely helpful. It was a pleasure to do business with your company.
2 de mayo de 2025
Respuesta de Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Jennifer got my policy quickly and…
Jennifer got my policy quickly and patiently. I was able to do all the paperwork online and then just review it with her. A couple of photos later I had my policy. I'm glad a friend of mine referred me to Heacock.
2 de mayo de 2025
Respuesta de Heacock Classic
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
Josie was a great service rep and made…
Josie was a great service rep and made all the changes needed with efficiency.
3 de mayo de 2025
Respuesta de Heacock Classic
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
Steven Coates is awesome
Steven Coates is awesome! He explained my policy in a very thorough manner and made me feel like I was making the right choice going with Heacock Classic to protect my 67 mustang!👊
28 de marzo de 2025
Respuesta de Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
They worked hard to get me the best deal
Ashley Brohm was so friendly and very professional. She had lots of patience with me. She worked hard to get me the deal I was happy with.
24 de abril de 2025
Respuesta de Heacock Classic
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Respuesta de Heacock Classic
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
Respuesta de Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Jennifer Lauck was easy to work with…
Jennifer Lauck was easy to work with and answered any questions I had. A real joy to deal with. Will be telling all my car friends to call her when their policy runs out. Thank you for all your help with this.
30 de abril de 2025
Respuesta de Heacock Classic
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
Insurance search
I called Heacock ins for my classic car insurance as I have used them a couple times before. It was a quick conversation and I got a price now I'm all set for a year
16 de abril de 2025
Respuesta de Heacock Classic
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
Susan was fantastic to deal with
Susan was fantastic to deal with, she was very helpful and knowledgeable. I really appreciated her assistance!
22 de abril de 2025
Respuesta de Heacock Classic
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
Christi was very pleasant and easy to…
Christi was very pleasant and easy to work with.
14 de abril de 2025
Respuesta de Heacock Classic
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Tonya was very kind helpful and…
Tonya was very kind helpful and courteous. She walked me through my plan and explained it with great detail.
12 de abril de 2025
Respuesta de Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Respuesta de Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Easy to work with great price
17 de abril de 2025
Respuesta de Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
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