Headset Hut Opiniones 

Excellent customer support helped me select the correct replacement ear pads

Much prefer buying from this company than the same product on amazon. Great price, free delivery (big incentive) and easy check out

Outstanding customer service after I messed up and ordered the wrong pads. The leather pads make my headphones look new, very happy and already recommended to friends. THANK YOU 5*

I had ordered replacement ear pads and headband. The product arrived in excellent time and Dan was brilliant in helping me sort out the headband issue I had. Would definitely recommend product and service at good price!

The order process was easy and the item was dispatched quickly and well packaged. Unfortunately the replacement headphone pads are not compatible so I contacted Dan to request a refund in line with their returns policy. Dan asked for further information about the headphones which I provided including photos six days ago.

I have not received any further communication from Dan or the support team at Headset hut. I suspect this is a tactic to time out the return period so that I will no longer be eligible for a refund. Based in this experience I will not be recommending this seller to anyone.

Ordered replacement pads for Seinheiser headphones, after an initial glitch with the order Dan stepped up to the mark.
Excellent customer service and quality product.
Would not hesitate to recommend or use again.

I needed replacement pads for my Sennheiser Momentum 1 headphones. Given that they are about 13 years old, I didn't hold out much hope until I ran across Headset Hut. My first attempt missed the target (I was at fault) but thanks to their excellent and efficient returns and the patience of their staff, I got the correct replacements and I now has a brand new set of headphones. Thank you

Bought a replacement headband for my Sony headphones. Easy to swap out and the fitment is so perfect they look original. They not only supplied spare adhesive pads but also the tiny crosshead screwdriver too! Was well packaged and dispatched quickly. Won't hesitate to use again.

Awful head phone pad replacements. A year down the line I’m still trying to get them on after they come off. So frustrating. I loathe to buy new headphones or glue them on permanently. Spent ages hurting my hand originally getting them on. Just didn’t stay there. Time and time again. Puts me off wearing the phones. Not fit for purpose and having had some contact with the supplier explained I had an awful job putting them on. Now he should know they never stay on. He’s still selling them though so I’m on here. There’s really not any substantial elastic to go in the groove.

Amazing service - Dan was great. I'm now the proud owner of new-looking old Bose headphones thanks to Headset Hut and feeling super proud of myself for mending them rather than adding to landfill. Definately recommend.

Excellent service. Bought some new ear cushions for my very battered headphones. Arrived in a couple of days and am so pleased with the result. Completely fuss free.

First time using this company & I must say it was amazing. The product I ordered was a a great price & order was processed quickly with updated information throughout. I would definitely recommend & order from them again . Keep doing what your doing Headset Hut

The website has a great selection of products that replicate well-known brands, but at the fraction of the price. A snaferro during ordering meant I ordered a case and inserts for the wrong make of Bose headphones . I sent an email to Dan in customer services, and he helpfully said this isn't a problem, and sent replacements without question, as well as a return label to return the original order. The product is great - it feels like I have a new set of headphones, and Dan provided exemplary customer service throughout. Other companies take a leaf about of The Headsut Hut, this is what you should be doing!

4 March - order placed and confirmed.
5 March - despatch notification.
6 March - Royal Mail confirmed despatch and delivery date.
7 March - received (small) package.
Half hour later - new pads installed. Headphones looking tidier than they have for years.

I was concerned that they might be noticeably crap quality, might be difficult to install, or might take forever to arrive.

They feel decent to me (my old pads have been a mess for months - I can’t remember what they were like originally), were easy to install, and arrived in 3 days.

There are lower prices quoted on other sites. I chose this one because it has an identifiable registered address in London, a named director / shareholder, and decent reviews mentioning good customer service from ‘Dan’.

I just hope Dan - Daniel Steven Brown according to Companies House - pays tax, unlike Amazon etc.

Very prompt and quick delivery. The item was exactly what was needed and matched exactly, despite me thinking there was an issue with the cap. It turned out a tiny piece of broken plastic from my old cap was blocking the switch (seriously had to get a digital microscope out to see!!) Got in touch with Dan who responded quickly to potential issues and helped troubleshoot. Was very gracious when I told him it was an issue on my end and not theirs.

The part looks exactly like it should and fits well (with obstructions removed 😆)

I ordered new headphone pads and the order was processed and delivered very quickly. However, I found we had been sent the wrong ones, so contacted Dan at Headset Hut by email - how he (swiftly) handled the contact and resolved the problem was exemplary. I soon had the correct pads, with the originals in the post back to Headset Hut (pre-paid). The new pads attached easily and are more comfortable than the originals.

The resolution process itself was a joy, with swift, friendly and helpful responses from Dan. Some years ago, I was a Customer Focus Manager for Virgin Megastores, a company that (at that time) went to great lengths, and expense, to train and put in place processes that were truly customer focused and effective. As a consequence I have a pretty rounded appreciation of what constitutes good service and what it takes to achieve it - I believe a company can only be fully appraised after experiencing their complaint/issue resolution process. Dan and Headset Hut definitely ticked all my boxes, as their process left me feeling valued and heard. Combined with the quality and value of the product, I would not hesitate to recommend them or use them again.

Quick prompt service, ordered the wrong colour and emailed a request to change to my preferred colour. Not a problem. Corrected and dispatched promptly. Staff friendly and attentive. Highly recommended. Thanks 👍

In every way, a truly excellent service and product. Particular thanks to Dan for sorting out an ordering problem caused by me! Dan swiftly dealt with the issue and put me right on the product needed. Communication was clear and friendly and everything dealt with in very good time. I could not recommend this company more. Thank you!

Terrible knockoff ear pad replacement for AKG N700NC M2. They most likely buy them cheap from Aliexpress or Temu, and resell it for much more. The hinges are identical to the one i ordered the first time from Aliexpress and they are too small, hence why they don't fit. The earpads' construction feels the same as the Aliexpress one as well. Terrible, and disgusting.

Excellent follow up customer support when I had a query, also great quality products.