Health and Care Opiniones 

15.326
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Was looking for some decent heat resistant gloves having previously brought a cheaper pair to replace my original cool skin gloves and found the cool skins on their site which I was taken to after a... Ver más

Valorada con 5 estrellas sobre 5

Thanks for delivering clock alarm product that I have received it recently. Great delivery and great service. I love clock alarm with strong vibrationing pad to replace my old analogue clock(same bra... Ver más

Valorada con 5 estrellas sobre 5

Excellent customer service. Purchased a headset for hard of hearing for TV listening but unfortunately item returned as due to my complex hearing loss it was not suitable for me. No fault of the produ... Ver más

Valorada con 5 estrellas sobre 5

First time using this company. V impressed with the prices, super quick delivery and items individually wrapped so everything reached me in tip top condition. Will use again . Highly recommend.

Información sobre la empresa

  1. Mercado online
  2. también en la categoría
  3. Tienda de artículos médicos

Escrito por la empresa

Health and Care is a leading UK online healthcare, mobility, and sports supports specialist. Our priority is ensuring that you receive the best service and product support possible. Our Customer Care Team is based in our London headquarters, and we are always at the end of the telephone if you require any further information about our products and services.

Health and Care

Escrito por la empresa

Free UK Delivery
You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.
Product Experts Ready to Help You
Our dedicated Customer Services team are on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with Health and Care, they are ready with their expert product knowledge to answer your queries and offer assistance with placing your order.
Online Shopping 24/7
Our online store is open 24 hours a day and our friendly and helpful customer support staff are always at the other end of the phone 5 days a week from 9am to 5pm to assist you with your product selection.
Quality Products at Affordable Prices
As a leading independent distributor of healthcare products, we pride ourselves on our growing reputation for supplying quality products at affordable prices from brands you can trust.
Safer Shopping with Health and Care
We are an ISO 9001:2015 certified business, providing peace of mind that your order is safe in our hands. You can shop safely with us (secured by Thawte), and we even offer FREE UK mainland delivery on all orders.

Free UK Delivery!

We offer FREE UK delivery on ALL orders!

You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

15 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(15.326)

2545 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Under chair 360 swing around table.

We ordered a swing around chair table for our elderly mother as she cannot use her dining table gor her meals.
The table comes flat packed and is easily assembled. It is very sturdy and we were pleased with this purchase.
This also was despatched and received very quickly fro ordering. Would recommend Health and Care to anyone.

25 de agosto de 2026
Valorada con 1 estrellas sobre 5

I was trying to purchase a repose…

I was trying to purchase a repose pressure relief mattress couldn't claim vat relief on their website over the weekend so waited until Monday phoned them I was told to click the box I said there was no box she said you have to pay it then claim it . I said I need it urgently for a long ambulance journey in 9 days time , that's another reason for telephoning , she said we don't guarantee delivery it takes upto 5 days to dispatch that's atrocious in today's world I'm in a wheelchair so need items posted to me in reasonable time . The call handler kept talking over me twice I asked her not too but no notice was taken . I said I had placed an order ,claimed vat relief online, for a cushion and paid for it ten days previously it still hadn't come so I was worried about the mattress not coming before my journey . I suffer from Addison desease where any kind of stress can send me into a Addison crisis which can be fatal plus I have adhesive arachnoiditis she was no help at all there system is abysmal I managed to find the manufacturer complete difference wonderful company paid £50 more but was treated as a valued person , I have just read their reply 5 days to dispatch they don't deserve to be in business . I have had an eBay shop since eBay started and although it's small not like these conglomerates I make a point of dispatching within 24 hours if ordered before 4 pm cut off 7 days a week customer service is paramount health and care don't make me laugh people with disabilities still suffer at night and weekends .

7 de septiembre de 2026
Opinión espontánea
Logotipo de Health and Care

Respuesta de Health and Care

Dear Graham,

Thank you for your review. We are sorry that you felt our service did not meet your expectations.

We would, however, like to clarify the timeline regarding your cushion order. Unfortunately, the order for the Pressure Relief Cushion was placed outside of our operating hours on Saturday 29 August, during the Bank Holiday weekend. Your order therefore began processing on Tuesday 1 September.

Furthermore, at the time of purchase, the product was advertised with an expected lead time of up to five working days for dispatch. Your cushion was dispatched on 6 September, within the timeframe advised.

We also appreciate that you contacted us regarding VAT relief on a separate product. The information provided by our Customer Services Team regarding the VAT relief process was correct, although we are sorry that you were dissatisfied with the way in which your enquiry was handled.

We understand that you required the products within a particular timeframe and are sorry that our stated dispatch times did not meet your requirements on this occasion.

We hope that you are pleased with your Pressure Relief Cushion and that it is perfect for your requirements.

Kind regards,

Victor
Healthandcare.co.uk

Valorada con 3 estrellas sobre 5

Did not get an appointment

Did not get an appointment

19 de agosto de 2026
Logotipo de Health and Care

Respuesta de Health and Care

Dear Alan,

I believe this review may be aimed at a different organisation and not to Health and Care. Kindly note are an exclusively online retailer, and we do not provide appointment services.

I hope this clarifies, and please let me know if you need anything further.

Kind regards,

Victor
Healthandcare.co.uk

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