Health and Care Opiniones 

15.307
•
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Thanks for delivering clock alarm product that I have received it recently. Great delivery and great service. I love clock alarm with strong vibrationing pad to replace my old analogue clock(same bra... Ver más

Valorada con 5 estrellas sobre 5

Excellent customer service. Purchased a headset for hard of hearing for TV listening but unfortunately item returned as due to my complex hearing loss it was not suitable for me. No fault of the produ... Ver más

Valorada con 5 estrellas sobre 5

First time using this company. V impressed with the prices, super quick delivery and items individually wrapped so everything reached me in tip top condition. Will use again . Highly recommend.

Valorada con 5 estrellas sobre 5

Being profoundly deaf, I am unable to hear a normal alarm clock, so I was pleased to be able to buy the Gemarc 'Wake and Shake Star'. It was delivered shortly after I ordered it and the shaker h... Ver más

Información sobre la empresa

  1. Mercado online
  2. Tienda de artículos médicos

Escrito por la empresa

Health and Care is a leading UK online healthcare, mobility, and sports supports specialist. Our priority is ensuring that you receive the best service and product support possible. Our Customer Care Team is based in our London headquarters, and we are always at the end of the telephone if you require any further information about our products and services.

Health and Care

Escrito por la empresa

Free UK Delivery
You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.
Product Experts Ready to Help You
Our dedicated Customer Services team are on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with Health and Care, they are ready with their expert product knowledge to answer your queries and offer assistance with placing your order.
Online Shopping 24/7
Our online store is open 24 hours a day and our friendly and helpful customer support staff are always at the other end of the phone 5 days a week from 9am to 5pm to assist you with your product selection.
Quality Products at Affordable Prices
As a leading independent distributor of healthcare products, we pride ourselves on our growing reputation for supplying quality products at affordable prices from brands you can trust.
Safer Shopping with Health and Care
We are an ISO 9001:2015 certified business, providing peace of mind that your order is safe in our hands. You can shop safely with us (secured by Thawte), and we even offer FREE UK mainland delivery on all orders.

Free UK Delivery!

We offer FREE UK delivery on ALL orders!

You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

15 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(15.307)

2717 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Donjoy Playmaker knee brace…

I ordered a hinged knee brace which was delivered promptly but unfortunately I had to return it. The brace was not at all supportive for my knee and the hinges dug into my leg. I completed the online return form which was accepted. Brace returned and refund in my account the next day.

2 de septiembre de 2026
Valorada con 5 estrellas sobre 5

This product does what it says

Following a visit to a podiatrist and explaining the problem with a foot drop, he examined my foot and assessed my walking. He felt that this brace would be beneficial and make my walking better. I ordered online, it arrived promptly and it has made my life so much better, it’s easy to put on and secure. The material is very comfortable, no rubbing, not bulky, I can wear it with dresses and trousers and it doesn’t look out of place. It supports my ankle very well and I’m delighted with it.

28 de agosto de 2026
Valorada con 5 estrellas sobre 5

A real game changer for deaf people.

Being profoundly deaf, I am unable to hear a normal alarm clock, so I was pleased to be able to buy the Gemarc 'Wake and Shake Star'.
It was delivered shortly after I ordered it and the shaker has woken me unfailingly every day since then. It also has optional alternatives of a 95db sound alarm and a bright flashing light, or all three together,
However, I find the shaker to be sufficient on its own.
I am really delighted with my purchase and the helpful advice that I received from Health and Care.

26 de agosto de 2026
Valorada con 5 estrellas sobre 5

Great product

Great product, well worth the money, order process and delivery great. Been a godsend, had foot surgery and only given a large full knee length one, which was so diffucult to walk in, Purchased this and been so much easier, corfortable to wesr and easier to get around in. Good quality product.

27 de agosto de 2026
Valorada con 2 estrellas sobre 5

Thigh support felt good and velcro…

Thigh support felt good and velcro fixed it tight but as soon as I started to run it slipped down to my knees and was loose and uncomfortable.
Unfortunately didn't support thigh where I had torn tendon.

26 de agosto de 2026
Logotipo de Health and Care

Respuesta de Health and Care

Dear Dennis,

Thank you for your review. We are sorry that the thigh support did not provide the secure fit and level of support you were hoping for.

We do have a range of alternative thigh supports available, with different designs and levels of support that may be better suited to your requirements.

Should you decide to get in touch with our team, we would be very happy to discuss your requirements and advise on some suitable alternatives from our range.

Kind regards,

Victor
Healthandcare.co.uk

Valorada con 1 estrellas sobre 5

Impossible to get a refund

Avoid this company, particularly if you want a refund!!
My elderly mother ordered a phone, which she did not use and returned within two weeks.
However, upon return Health and Care replied to say that the phone was not in an acceptable condition for resale. The company highlighted how the phone showed signs of wear, even though my mother had never used it. They claimed there were stains on the instruction leaflet, even though the same instructions had never been taken out of box by my mother. The company also claimed that the opening of the box had been substantially ripped, even though I have a clear image of how this looked before it left my mother's possession abd this was not the case.
I have subsequently noticed another review in which interestingly the company had said a similar things to avoid paying a refund for a phone. It is clear to me, that this company do not want to refund money that has been paid for goods in good faith. I shall never ever be ordering from this company ever again.

8 de septiembre de 2026
Opinión espontánea
Logotipo de Health and Care

Respuesta de Health and Care

Dear Anne,

Thank you for your review. We are sorry that you are unhappy with the outcome of your return, but we would like to correct the suggestion that we are reluctant to provide refunds or that our returns process is being used to avoid doing so.

When the phone was returned to us, it was inspected by our Returns Department and found to show signs of wear to the front and back of the handset, staining to the instructions and significant damage to the original packaging. Photographs of the condition in which the return was received were provided to you at the time.

We appreciate that you dispute these findings. We can only assess returned products based on their condition when they are received and inspected, and in this instance the item was not considered to be in a resellable condition.

We take our returns process very seriously and respectfully reject the suggestion that these findings were made in order to avoid providing a refund. Our decision was based solely on the condition of this particular return as received.

We are sorry that you disagree with the outcome, and we await your response to our previous emails regarding the return of the item to you.

Kind regards,

Victor
Healthandcare.co.uk

Valorada con 1 estrellas sobre 5

Delivery was extremely slow and…

Delivery was extremely slow and customer service was not very helpful when I called, I requested a refund as the item I ordered hadn't arrived two weeks after ordering

26 de agosto de 2026
Logotipo de Health and Care

Respuesta de Health and Care

Dear Alison,

Thank you for taking the time to leave your review.

We did dispatch your order within 24 hours of receiving it, with the Royal Mail tracked service, and we are really sorry that your delivery took longer than expected.

Nevertheless, we are happy to see that your order has been delivered, albeit late, and we hope you are enjoying your new walking stick.

Kind regards,

Victor
Healthandcare.co.uk

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más