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HealthHero Opiniones 

1156
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lots of doctor video appointments available from 60 minutes in advance. Easy to book and upload images in advance of the video appt. Doctor was pleasant and listened before providing a prognosis and i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Felt I had got an ear infection so after work on a Friday tried to get a last minute appointment at my GP. There was nothing available and no guidance offered. I then remembered about health hero wh... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My appointment was booked in very quickly. The doctor I spoke to was really nice, informative and helpful. My medication was proscribed at the time of the call and I was able to collect it from my... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The Doctor listened, took time to note down all symptoms and other medical history. Gave advice. Call was on time and access to a GP was quick and efficient - and on a Saturday!

La empresa ha respondido

Información sobre la empresa

  1. Médico de familia
  2. Clínica de salud mental

Escrito por la empresa

We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(1156)

950 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant as you can book an…

Brilliant as you can book an appointment for when it suits you, appointments available allday everyday mon-sun, it's fantastic especially when it's so hard to see your own GP. Only downfall even if you get free prescriptions on NHS you have to pay with these as it's private, but it's better to get yourself sorted than wait for your own GP

3 de julio de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Deborah. We are delighted you value the flexibility and availability of the service. It is great to hear it has helped you access care when you need it and that the appointment times work around your schedule.

Valorada con 5 estrellas sobre 5

We now live in a 3rd world country

We now live in a 3rd world country, where you can't get a doctors appointment. So you have to use this great service but have to pay for the prescription ( im over 65) so it's private. So im paying twice.. lol. Ive paid my NI for over 45 years , laughable.

6 de julio de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you for your five star review, Gary. We appreciate you taking the time to share your experience.

Valorada con 5 estrellas sobre 5

Quick & speedy diagnosis and prescription

After trying to get a GP appointment and being told the soonest I could be seen was in 3 weeks, being able to get a video appointment and prescription within 24 hours was a godsend. At least I was able to start treatment for my issue while I wait to talk to my GP in 3 weeks.

1 de julio de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Dawn Marie. We are delighted to hear you were able to secure a video appointment and prescription so quickly. We wish you a speedy recovery.

Valorada con 5 estrellas sobre 5

Great service.

1 de julio de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Karen. We are pleased to hear you found the service great and appreciate your feedback.

Valorada con 5 estrellas sobre 5

Help when it’s needed

Help when it’s needed! Reassuring that you can speak to a professional when you need to and get a prescription.

26 de junio de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Margaret. We are glad the service was there when you needed it and that you found it reassuring to be able to speak to a healthcare professional.

Valorada con 5 estrellas sobre 5

It's one of the best services

It's one of the best services. I wish it existed on the NHS

30 de junio de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you for your five star review. We are delighted to hear you rate the service so highly.

Valorada con 5 estrellas sobre 5

Used GP on line for 1st time

Used GP on line for 1st time . Got appointment within afew hrs
GP asked right question

30 de junio de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Salim. We are pleased your first experience of using the service was a positive one and that you were able to secure an appointment so quickly.

Valorada con 5 estrellas sobre 5

After being let down by my registered…

After being let down by my registered GP, again, who completely ignored my request, I was able to call Benenden and was able to arrange a consultation withing an hour. Brilliant help and support.

29 de junio de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you for your feedback. We are pleased we were able to provide prompt support when you needed it.

Valorada con 5 estrellas sobre 5

I love this service and im so glad its…

I love this service and im so glad its available to me. Its quick and easy to use, friendly, helpful staff and a prescription came within minutes.

7 de julio de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Hannah. We are delighted you love the service and find it quick, easy to use and supportive. It is great to hear your prescription was provided so promptly.

Valorada con 5 estrellas sobre 5

Great servive

Easyjet to book, rapid appointments & a clinician that listens & helps you.

30 de junio de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Rachael. We are pleased you found the service easy to book and that the clinician took the time to listen and help.

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, highly recommend with the difficulty in getting a GP appointment at the moment this was so quick & helpful. The booking process was simple, I was amazed at how soon I could speak with a doctor. Excellent

2 de julio de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you for your feedback. We are delighted you found the service quick, helpful and easy to access. We appreciate your recommendation.

Valorada con 5 estrellas sobre 5

Worth the time and cost

Very professional service and informative.

2 de junio de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, John. We are pleased you found the service professional, informative and worthwhile.

Valorada con 5 estrellas sobre 5

Quick to get the appointment online and…

Quick to get the appointment online and the video call was helpful and gave me the diagnosis and treatment I needed without going to the GP.

29 de junio de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Terry. We are pleased you were able to secure an appointment quickly and that the video consultation provided the diagnosis and treatment you needed.

Valorada con 5 estrellas sobre 5

Amazing Services

I was leaving for Japan at 9.30am and during the night (3am) I realised I was having a reaction to mosquito bites.
The GP was able to diagnose & prescribe antibiotics which I collected from Heathrow Airport Boots at 5.30am!
Amazing - the call taking staff were really kind and efficient
Brilliant service all round

29 de junio de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Maria. We are delighted the team could support you so quickly before your trip. It is wonderful to hear both the clinical and support teams were able to help when you needed it most.

Valorada con 5 estrellas sobre 5

Convenient, timely, caring service

Such an easy system to use. Booked a video call with a clinician so easily and was arranged so quickly. Was seen on time, was able to upload photos so clinician had more information to support my concern, and got an open referral emailed immediately to me. So much less hassle than trying to get a local GP appointment, and having to wait weeks to see someone. Convenient, timely, lovely to speak to, and quick referral so could then get booked with a specialist through my private health provider.

29 de junio de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Alison. We are delighted to hear you found the service convenient, timely and caring. It is great to know the referral process helped you access specialist care quickly.

Valorada con 5 estrellas sobre 5

Excellent

This company is excellent great value for money the team are excellent the doctors are fantastic and you can get a appointment

6 de julio de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Robert. We are pleased to hear you find the service excellent and good value for money. Your kind words about our team and doctors are greatly appreciated.

Valorada con 5 estrellas sobre 5

Great service 👏

Great service 👏

1 de julio de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Shoaib. We are pleased to hear you found the service great and appreciate your feedback.

Valorada con 5 estrellas sobre 5

We will all be doing this way soon as…

We will all be doing this way soon as drs are terrible this was all same day and very good drs

1 de julio de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you for your feedback. We are delighted you were able to access same day care and that you had such a positive experience with our doctors.

Valorada con 5 estrellas sobre 5

Highly recommended

It was the first time I used this service. I will highly recommend it to everyone. Excellent help and service all round.
They made it all easy and they were very helpful. They listened and explained things. Everything was sorted and without delays. I was/am very grateful for all their help and with the speed that everything was done and how they send you a message to inform you of the next step etc.... Amazing.

24 de junio de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you for your review. We are delighted your first experience was such a positive one and that you found the service helpful, efficient and easy to use. We appreciate your recommendation.

Valorada con 5 estrellas sobre 5

First time I used Health Hero and…

First time I used Health Hero and really rate the experience. Dr Leslie Town was first class and provided excellent medical advice. Only waited 15 mins for an appointment and the tech experience worked brilliantly. Highly recommend.

26 de junio de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Mark. We are delighted your first experience with HealthHero was such a positive one. It is wonderful to hear Dr Leslie Town provided excellent advice and that the appointment and technology worked so smoothly.

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