Banner for HealthHero

HealthHero Opiniones 

1156
•
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lots of doctor video appointments available from 60 minutes in advance. Easy to book and upload images in advance of the video appt. Doctor was pleasant and listened before providing a prognosis and i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Felt I had got an ear infection so after work on a Friday tried to get a last minute appointment at my GP. There was nothing available and no guidance offered. I then remembered about health hero wh... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My appointment was booked in very quickly. The doctor I spoke to was really nice, informative and helpful. My medication was proscribed at the time of the call and I was able to collect it from my... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The Doctor listened, took time to note down all symptoms and other medical history. Gave advice. Call was on time and access to a GP was quick and efficient - and on a Saturday!

La empresa ha respondido

Información sobre la empresa

  1. Médico de familia
  2. Clínica de salud mental

Escrito por la empresa

We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(1156)

950 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Everyone to whom I spoke was kind

Everyone to whom I spoke was kind, caring and knew what they were talking about. They gave me the information I needed and explained it clearly.

1 de julio de 2026
Opinión espontánea
Logotipo de HealthHero

Respuesta de HealthHero

Thank you Andy, we're so pleased the HealthHero team came across as kind and knowledgeable. It means a lot to hear the information was clear and helpful.

Valorada con 5 estrellas sobre 5

Quick appointment

Quick appointment, the doctor I spoke to was really helpful and gave good advice. Good to know I could speak to again if needed

14 de julio de 2026
Opinión espontánea
Logotipo de HealthHero

Respuesta de HealthHero

Thanks Glyn, glad the appointment was quick and that our doctor gave helpful advice. We're always here if you need us again.

Valorada con 5 estrellas sobre 5

Fantastic care delivered quickly.

The appointment was on the same day and they called at the time designated. I was able to discuss my concerns and felt listened to. Very valuable service.

10 de julio de 2026
Opinión espontánea
Logotipo de HealthHero

Respuesta de HealthHero

Thank you Rachel, we're really glad we could see you the same day and that you felt properly listened to. Wishing you well.

Valorada con 5 estrellas sobre 5

Amazing service

11 de julio de 2026
Opinión espontánea
Logotipo de HealthHero

Respuesta de HealthHero

Thank you Nick, we're really pleased you had an amazing experience with us.

Valorada con 5 estrellas sobre 5

Great Service

Had a consultation with Dr Rehman who was great and really helped me with my issues.

10 de julio de 2026
Opinión espontánea
Logotipo de HealthHero

Respuesta de HealthHero

Thank you Omar, we're so glad Dr Rehman was able to help you with your issues. We'll pass on your kind words.

Valorada con 5 estrellas sobre 5

An appointment the same day!

The booking itself was easy to do and with prompt results. I had an appointment a few hours later on the same day.
The clinician asked the relevant questions to do with my illness, gave explanations as to what they could mean. Very quickly the clinician decided I needed to be referred to a specialist. Within 30 minutes I had my referral form emailed to me, ready to move onto the next step.

The clinician was very knowledgeable, reassuring and listened to everything I needed to say, whilst asking additional questions in order to get a full picture of my medical needs.

I highly recommend this company because of how prompt they are, how professional they are and how k owledgeable they are.

7 de julio de 2026
Opinión espontánea
Logotipo de HealthHero

Respuesta de HealthHero

Thank you so much for such a detailed review. We're thrilled the whole process, from booking to referral, worked so smoothly for you, and that our clinician took the time to fully understand your needs. Wishing you all the best with the specialist referral.

Valorada con 5 estrellas sobre 5

Very easy to book

Very easy to book, professional service and friendly staff. I highly recommend

15 de julio de 2026
Opinión espontánea
Logotipo de HealthHero

Respuesta de HealthHero

Thank you Robert, glad you found the booking easy and the staff friendly and professional.

Valorada con 5 estrellas sobre 5

A brilliant service

A brilliant service, easy to use and with the nhs being the disaster it is i find this service so valuable

30 de junio de 2026
Opinión espontánea
Logotipo de HealthHero

Respuesta de HealthHero

Thank you Kate, we're really glad the service has been so valuable for you.

Valorada con 5 estrellas sobre 5

Excellent conversation with nurse…

Excellent conversation with nurse practitioner which gave me a different option to the cream I’d been using the new cream seems to be working

2 de julio de 2026
Opinión espontánea
Logotipo de HealthHero

Respuesta de HealthHero

Thank you, Valerie. It is wonderful to know the consultation helped you explore a different treatment option and that you are already seeing positive results. We appreciate you taking the time to share your experience.

Valorada con 5 estrellas sobre 5

I’m have very good opinion.I am pleased with the consultation.

I am pleased with the consultation. The doctor I saw was very competent and demonstrated a highly professional approach. The GP listened to me and showed empathy. Thank you very much for the help; I definitely recommend the service.
Mrs Zaneta Kwasnik

6 de julio de 2026
Opinión espontánea
Logotipo de HealthHero

Respuesta de HealthHero

Thank you, Zaneta. We are delighted that you felt listened to and supported throughout your consultation. Your kind words about the doctor's professionalism and empathy are greatly appreciated.

Valorada con 5 estrellas sobre 5

So easy to make an appointment on line

So easy to make an appointment on line, by filling in a simple form.
So quick, an appointment was offered to me the next day.
Confirmation text was sent to me.
A reminder text was sent to me 15 mins before the consultation was due to start.

30 de junio de 2026
Opinión espontánea
Logotipo de HealthHero

Respuesta de HealthHero

Thank you for your feedback. We aim to make accessing care as simple and convenient as possible, so it is great to hear the booking process and appointment communications worked well for you.

Valorada con 5 estrellas sobre 5

I have used this service on a few…

I have used this service on a few occasions over the years and have never been disappointed. The ease of booking online to see someone on the same day relieves the stress of waiting for call backs from your surgery & they have always been able to solve problems regardless of the issue. I have been able to get advice, referrals and a sick note plus communication with my own surgery enabling me to receive medication really quickly! Worth every penny in my opinion 😊

6 de julio de 2026
Opinión espontánea
Logotipo de HealthHero

Respuesta de HealthHero

Thank you, Sarah. Your continued trust in the service means a great deal to us. We are delighted that we have been able to support you over the years and help make accessing care less stressful when you need it most.

Valorada con 5 estrellas sobre 5

The best service is GP access 24/7

The best service is GP access 24/7. You can choose the time that is suitable to you and have an option of choosing the type of appointments.
Collection of prescription is highly convenient, you can go to any pharmacy.
Other claimable services are excellent too.

7 de julio de 2026
Opinión espontánea
Logotipo de HealthHero

Respuesta de HealthHero

Thank you, Shazia. We are delighted to hear you value the flexibility of the GP service and the convenience of choosing appointment times that suit you. It is great to know the prescription process and other available services have also been beneficial. We appreciate your feedback.

Valorada con 5 estrellas sobre 5

Great prompt service

Good sensible advice from a doctor who listened and a good health outcome from that appointment.

5 de julio de 2026
Opinión espontánea
Logotipo de HealthHero

Respuesta de HealthHero

Thank you, Magda. We are pleased to hear the doctor took the time to listen and provide helpful, practical advice. It is wonderful to know the consultation led to a positive outcome for your health.

Valorada con 5 estrellas sobre 5

Really excellent service with brilliant…

Really excellent service with brilliant patient care and support from doctors

5 de julio de 2026
Opinión espontánea
Logotipo de HealthHero

Respuesta de HealthHero

Thank you, Sophie. We are delighted to hear you received excellent care and support from our doctors.

Valorada con 5 estrellas sobre 5

Fantastic service and support and a lifeline when NHS is struggling.

From the initial call to the consultation the service and support cannot be faulted. I have used this service for prescriptions when you cannot get a doctors appointment for weeks and also for a fit note when my back pain was unbearable and again unable to get a doctors appointment. These are a lifeline when it is needed.

29 de junio de 2026
Opinión espontánea
Logotipo de HealthHero

Respuesta de HealthHero

Thank you, Tracey. We are pleased to hear the service has been such a valuable source of support when you have needed it most.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más