Everything was very easy from the first phonecall to make enquiries about gallbladder removal. Everyone was really helpful and about 2.5 weeks after my first call surgery was done. Best decision I mad... Ver más
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Everything was very easy from the first phonecall to make enquiries about gallbladder removal. Everyone was really helpful and about 2.5 weeks after my first call surgery was done. Best decision I mad... Ver más
La empresa ha respondido
From when I first rang healthier weight I was fully supported by the team. Helena was lovely she gave me all the information I needed to make the decision. Sam and Angela was fully supportive about th... Ver más
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I had bariatric surgery 5 weeks ago. I can honestly say that I could not have gone through with this procedure without Healthier Weight. They organised everything for me. From the initial consultation... Ver más
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Absolutely terrible. No support. Left in limbo have been told contradicting things. You are left in limbo especially if you had any procedures before the old HW went into liquidation. VERY EAGER TO... Ver más
La empresa ha respondido
Healthier Weight is exclusively devoted to the management of overweight and obese patients. No other healthcare organisation in Europe provides such a comprehensive range of obesity surgery and weight loss programmes.
Regus, Stourport Road, DY11 7QE, Kidderminster, Reino Unido
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Helpful and friendly staff excellent aftercare I would definitely recommend to a friend

Respuesta de Healthier Weight
I am very happy with the service I received from the beginning and continously...all the staff are very friendly and easy to talk to.
Mr Singhal done my sleeve and I couldn't be happier.

Respuesta de Healthier Weight
The pre-op conversations were average and seemed to revolve around making sure that I was going to pay for the surgery, not around the care in general. Post-op I received unscheduled calls (which weren't rescheduled when I told the caller that I wasn't available) and I was informed that an appointment with a nutritionist was something that I had to arrange myself despite it being listed as part of the package that I had paid for. I am relying on social media and online literature to carry on my own post-op care and to bumble through the nutritional side of things.

Respuesta de Healthier Weight
I was explained what to expect and was not worried to ask questions.

Respuesta de Healthier Weight
It will soon be my two year anniversary from having a gastric sleeve organised with healthier weight the staff etc have been great always been on the other end of the phone when I needed them, they also checked up and called many times to see how I was getting and thats the whole two years not just the first month . My surgeon Rishi Singhal top man true professional in his job 👏 New me = New life = Healthy life . 26/01/22

Respuesta de Healthier Weight
So far in my journey the experience has been excellent. The standard of customer service is 100% and any issues/queries/concerns have been dealt with very efficiently and both myself and my daughter have been put at ease. I would certainly recommend Healthier Weight.

Respuesta de Healthier Weight
Contact from the team was quick, friendly and I could have had my operation within 3 weeks of initial contact, although I chose a longer lead in time to suit existing commitments.
The cost is all-inclusive, no hidden fees although you are asked to swipe your card at the hospital as standard.
Mr Jumbulingham at Spire Bushey was brilliant, my wounds are well healed and very neat. The staff at the hospital were all brilliant, spotlessly clean room and no difference in treatment than had I booked with the hospital directly.
My only feedback is that I had a suspected stone stuck in my bile ducts the week ahead of surgery, this was beyond healthier weights remit and so I needed to arrange scans direct with Mr Jumbulingham which seemed to throw the customer care team at healthier weight as they weren't sure how to put me in contact with him (he did actually text/call me directly which I felt was above and beyond and very appreciated).
All of the emails I received from healthier weight were about weight loss surgery, I would suggest that some gallbladder literature is prepared as a lot of the information was completely irrelevant to me!
Overall a brilliant experience and I would recommend healthier weight and Mr Jumbulingham to others!

Respuesta de Healthier Weight
Staff were absolutely amazing I booked my surgery whilst on holiday and they were so accommodating to the time difference including my consultation with my surgeon any questions I had they awnsered they were so polite and helpful. They made my pre opp experience better then I could have imagined I haven’t had my opp yet but I can’t imagine a better company to go through. They were so easy to get in touch with never mind how quick the my process was took me 3 days from my first initial reach out to actually having a surgery date

Respuesta de Healthier Weight
After being denied by a different company due to health reasons, Healthier weight were amazing they put me at ease throughout the process. Mr singhal was amazing and put me at so much ease and made me laugh and smile- which helped the pre op nerves on the day! Everyone was so amazing and the aftercare has been fab too! Would definitely recommend to anyone!

Respuesta de Healthier Weight
Prof Singhal was brilliant from start to finish and the nursing, physio, dietician, and admin team have done and continue to do an amazing job. I couldn’t be happier

Respuesta de Healthier Weight
Attentive nurses and great aftercare.
The only reason I haven’t given a 5star is cos you are sent home with 1mth supply of laprozole and need the gp to get subsequent supplies

Respuesta de Healthier Weight
Procedure was a dream the surgeon mr singhal was amazing. I would go again 🤗

Respuesta de Healthier Weight
I received the best care, compassion, respect but most importantly all the doctors and nurses were so knowledgeable

Respuesta de Healthier Weight
My whole experience with Healthier weight has been first class from the very start to my aftercare service , just finished my 2 year deal with HW , Thank you for your amazing staff

Respuesta de Healthier Weight
Highly recommend- from initial consultation to surgery and now aftercare the care and support I have received has been exemplary.
Thank you Healthier weight for giving me my life back!

Respuesta de Healthier Weight
I had the Gastric sleeve through healthier weight and the care before and after has been fantastic. The team support you throughout the process and are always on the other end of the phone to answer any questions or concerns. The aftercare has been fantastic also. The nurses call you regularly post op and you can call anytime with any questions, worries etc. they have been really supportive and caring. I’m so glad I went through healthier weight!

Respuesta de Healthier Weight
From the first moment of enquiry…to the free consultation and follow up.. I have been super impressed with Healthier Weight . They give so much information , support , and everyone has been down to earth.. friendly and non pressuring . They have an excellent range of treatments and procedures, all with fantastic after care . Highly recommended !

Respuesta de Healthier Weight
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