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Welcome to The Healthy Insurance Dude, a simplified approach to health coverage where we prioritize affordability and simplicity. At the Healthy Insurance Dude, we believe in delivering affordable, quality insurance. Our commitment is absolute, offering comprehensive coverage that's cost-effective. With the Healthy Insurance Dude, quality insurance doesn't have to break the bank; that's our promise. We’re more than just a business; we’re a movement transforming how insurance is presented in America.
669 Airport Freeway Suite 203, 76053, Hurst, Estados Unidos
4,1
10 opiniones
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Ha contestado el 100% de las opiniones negativas
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Justis made the process easy. He was highly responsive and provided quality information. Thanks for helping me save on my health insurance plan.
Respuesta de The Healthy Insurance Dude
Thank you!
Super easy to get everything set up! Really appreciate Justis he made the process so less stressful than I thought it would be
Respuesta de The Healthy Insurance Dude
Thank you!
Premiums paid on time every month since late 2025. Providers unpaid since March 2026, and we are the ones left holding it. Beware: they will take your money and you will be left with unpaid medical claims.
Every request for help ends with the agency, the plan, and the claims administrator pointing at each other. Nothing has been fixed. They have now stopped responding to our emails and calls entirely.
Find out who actually funds the claims before you buy a plan here. Do not trust them.
Respuesta de The Healthy Insurance Dude
We are sorry this situation became so frustrating, but there is important context missing from this review.
After a full review of the claims, the primary issue was not that premiums were being collected while valid claims were simply being ignored. The largest problem was that the medical provider had not submitted the claims correctly, which prevented them from being processed and paid as expected.
Once we became aware of the situation, our team spent a significant amount of time working with the client, the claims administrator, the plan, and the providers to identify what had happened and get the outstanding claims corrected and resolved.
Most importantly, the client has since confirmed to us that the claims have been addressed and paid.
It is also important to clarify our role. The Healthy Insurance Dude is the insurance brokerage. We do not receive the insurance premiums, process medical claims, determine claim eligibility, or issue claim payments. What we do is advocate for our clients when something goes wrong, and that is exactly what we did here.
We continued communicating with the client throughout this process, escalated the matter repeatedly, obtained detailed payment information, helped identify improperly submitted claims, and worked to get the situation resolved.
We completely understand why unpaid medical bills would be upsetting. However, we do not believe it is accurate to suggest that our agency “took the money” and left the client with unpaid claims. The underlying issue was largely related to how the provider submitted the claims, and our agency worked extensively to help correct a problem we did not create.
We are glad the claims have now been addressed and paid, and we remain available to assist this family if any additional issues arise.
My experience has been the BEST I've ever experienced with an insurance agent EVER; and it's not even close!
Knowledgeable, clear communication, and superior guidance in the entire process!
The highest possible recommendation!
Respuesta de The Healthy Insurance Dude
Thank you!
Excellent customer service. Explain plan thoroughly and went over every detail at length highly recommend
Respuesta de The Healthy Insurance Dude
Thank you!
GREAT...so helpful, knowledgeable and courteous.
Respuesta de The Healthy Insurance Dude
Thank you!
I did my homework before signing anything. I checked on who underwrites the plan I was being offered and their financial ratings. Jase answered every question honestly (I verified). The Healthy Insurance Dude holds an A+ BBB rating, the stop-loss carrier holds an A+ AM Best rating (21 years running), and the plan is administered by a publicly traded TPA. Jase gave me straight, documented answers to all of it which is rare in insurance sales. Beyond that, Jase was a genuinely warm person to deal with: courteous, patient, professional, and real, not scripted. I ended up saving over $6,000 a year switching plans, and felt fully informed the whole way through.
Then, after an easy and flawless signup process, I ran into a huge snag trying to cancel my old Covered California marketplace policy. In a panic, I sent an email the Friday afternoon of a holiday weekend to Healthy Insurance Dude’s customer service expecting the resolution to take weeks, if it was to be resolved at all. I had very low expectations. Then one hour after sending that email, Justis Wilson called me personally, looked into the problem immediately and just fixed it all. I didn’t get an automated email, or have a ticket number sitting in a queue. An actual human being called me and took ownership of a very big problem he didn’t cause, and he even fixed it! When does that ever happen in today’s world in ANY industry…especially insurance!? I can’t recommend Healthy Insurance Dude enough (you should ask for Jase specifically). I actually like my health insurance company now. Can’t remember saying that in the last few decades!
Respuesta de The Healthy Insurance Dude
Thank you!
I couldn’t scream their praises loud enough if I tried.
I found HID after my accident in 2023, and it wasn’t until later that I realised just how bad my old insurance actually was. Healthy Insurance Dude stepped in and took care of everything. Like seriously, EVERYTHING.
They dealt with the insurance company, handled the back-and-forth, and fought on my behalf so I didn’t have to.
They give a shit about the people they work with, and they went to bat for me when I needed it most. THAT’S what makes these guys different.
So bloody grateful I found them when I did.
They made the process so seamless and easy, very knowledgeable and patient in the whole process. His team is absolutely amazing with a wealth of experience. By far the best move I have made.
Respuesta de The Healthy Insurance Dude
Thank you, Mr. Hopkins!
We appreciate you!
HID is the best in the business! Great experience! Highly recommend giving them a call.
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