Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I used to recommend Healthy paws to everyone I knew that had an animal BUT THAT NOW HAS CHANGED. I understand premiums will go up with aging animals and I was ok with that and expected it. NOW... Ver más

Valorada con 5 estrellas sobre 5

Super efficient claims process, and kind, caring staff. I had my reimbursement before my credit card bill was due. I wish all insurances were this straight forward, and I wish all customer service w... Ver más

Valorada con 5 estrellas sobre 5

Healthy Paws has been there for our German Shepherd Lacey, whenever she has faced medical challenges. She had to have emergency surgery in 2023, and another emergency surgery in 2024. It was a blessin... Ver más

Valorada con 5 estrellas sobre 5

our staffy has allergies and we were looking at different foods and saw Healthy Paws on Amazon. After a few weeks of using we noticed a big change in his coat and scratching 😊 we now order straight f... Ver más

Información sobre la empresa

  1. Tienda de alimentos para animales

Información proporcionada por diversas fuentes externas

Healthy Paws was founded ten years ago with one aim in mind - to provide a more natural, hypoallergenic diet for dogs using only the finest natural ingredients. You will not find any by-products, animal derivatives, artificial colourings, preservatives and additives in any of our recipes; each ingredient has been carefully selected to provide particular nutritional benefit for the dog.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

241 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,8

Todas las opiniones

(241)

10 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

BUYER BEWARE...GREAT AT FIRST AND WILL CHANGE WHEN YOU NEED IT!!!

I used to recommend Healthy paws to everyone I knew that had an animal BUT THAT NOW HAS CHANGED. I understand premiums will go up with aging animals and I was ok with that and expected it. NOW, MY COVERAGE HAS CHANGED JUST WHEN YOU REALLY NEED IT MOST. My deductible went from $250 with 90% coverage to $500 with 70% coverage and no recourse to reinstate what I previously had even with a premium increase... IT IS JUST NOT OFFERED ANYMORE BECAUSE MY ANIMAL IS AGING!!They know that once your animal is older you won't be able to find other insurance so you are at their MERCY!
What used to be company that paid out claims fairly easily and quickly, NOW I HEAR THAT ONCE YOUR NEW HIGHER DEDUCTIBLE IS MET THEY ARE TAKING LONGER TO PAY OUT OR JUST DENYING IT!!!
I just recently met my deductible and now nervous about how my future vet claims will be paid out if at all.

I HAVE BEEN WITH HEALTHY PAWS FOR 10 YEARS AND I REGRET USING THEM AND RECOMMENDING THEM TO OTHERS. AT THIS STAGE OF MY PET'S LIFE, I SHOULDN'T BE NERVOUS ABOUT TAKING THEM TO VET BECAUSE OF COSTS BUT HERE I AM AFTER 10 YEARS OF PAYING FOR INSURANCE TO HAVE PEACE OF MIND AS THEY AGE.

18 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unreliable waste of time

Never received our order, never reply to emails or phone calls about actually sending it.
4th time around someone says they'll send again. then I get an email saying out of stock and refunding.
A waste of time, unreliable

8 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service and speedy delivery

Great service and speedy delivery. The pate has made a huge difference in the training rewards for our GSD puppy, it has made him focus more as he knows the pate is a real high value treat for him. We will definitely be buying more as his training continues.

25 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dishonest Company

The company does not honor their advertised refund policy. I canceled by phone and email within the cancelation period and the company simply refused to issue a refund. The customer service representative I spoke to was rude and did not want to be helpful at all.
I imagine they would unjustly refuse claims as well. All about taking your money and not providing service.

1 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Saved our dogs life.

I can't believe the difference on our 13 year old staffy. He was in such a state from allergies he had developed that we thought we were losing him. Healthy paws deliveries are aways delivered within a few days.

10 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Healthy Paws has been there for our…

Healthy Paws has been there for our German Shepherd Lacey, whenever she has faced medical challenges. She had to have emergency surgery in 2023, and another emergency surgery in 2024. It was a blessing not to have to worry about the bill, and to not allow the question of "finances" to play a role in either decision. After each procedure, Healthy Paws reached out to check on Lacey and showed true concern for her well being. Highly recommend pet insurance, for peace of mind when you need it most.

2 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered rabbit ears with fur

Ordered rabbit ears with fur, as was out of stock from where I usually buy. All seemed good, similar price, fast delivery. One evening I took one earlier and gave to my dog only after giving noticed that there was still round plastic tag attached. My dog is death and can not hear commands now so gave me a bit of the fight when I was trying to get the ear from him. Now concerned as sometimes I let him choose his ear from the treat box, what if I haven't noticed the tag. Contacted company and not heard back, seems they don't care.

24 de agosto de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más