I have never had poor service from Hearing For Wales and they have always been flexible when they could not carry out a proper ear cleaning due to myself not remembering to put enough olive oil in bot... Ver más
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Consulta las opiniones de los clientes
I initially got hearing aids from Hearing Wales approximately 8 years ago. These worked v. well until recently when I damaged one of them. Rather than suggest I get new aids, attempts were made to... Ver más
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I was so impressed by the excellent customer care I received at my consultation last week . I had a lovely welcome from reception and the consultation was so detailed. He took every care to ensure I... Ver más
Been with Hearing Wales for 2 yrs now and hearing impaired for 15 yrs plus. Been with three other companies but none compared with the excellent service. HW has always accommodated needs even at short... Ver más
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Información sobre la empresa
Escrito por la empresa
HEARING WALES is an Independent Private Hearing Care Business, offering unparalleled hearing care & the best hearing systems available to clients throughout the whole of Wales, both in our clinics, branches and in your own home. We offer all aspects of hearing care including all leading brands of digital hearing aids, hearing protection, ear wax removal and free hearing tests. We are the only Hearing Centre in Wales to be awarded the Phonak 5 Star Centre status in recognition of the superior service that we offer. We are very proud of our unparalleled service and offer comprehensive aftercare for the lifetime of your hearing system.
Información de contacto
99 Newton Road, SA3 4BN, Swansea, Reino Unido
- 0800 313 4304
- office@hearingwales.com
- hearingwales.com
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Fitted in on a busy day at Newcastle…
Fitted in on a busy day at Newcastle Emlyn, careful explanation of treatment which was delivered very professionally.

Respuesta de Hearing Wales
Wonderful Experience
Very helpful staff, during the hearing test all aspects of the test was explained in language I understood. During the fitting all aspects was explained

Respuesta de Hearing Wales
Friendly staff
Friendly staff, ease which appointment came & went, no pain through testing😊 cannot rate them high enough. Diolch

Respuesta de Hearing Wales
A very friendly and professional visit…
A very friendly and professional visit to Hearing Wales today.
Everyone very helpful and understanding.
I would definitely recommend others.

Respuesta de Hearing Wales
Excellent customer care
I went to Hearing Wales for micro-suction on the off-chance rather than going to my previous clinic.
I was happy with the micro-suction and decided it may be time to upgrade my five-year old hearing aids. The advice Amy provided on the various options was clear and helpful, and the subsequent visits for the moulds to be taken and then for the aids to be set up went well. I am pleased with the hearing aids, which I hardly notice wearing.
I have been really impressed by Amy’s professional and friendly approach as an audiologist; and Adele, the receptionist always has a smile and a warm welcome.
My last visit was again for micro-suction, which was done by David, the locum audiologist. He also provided a fine service, which included checking and adjusting the hearing aids.
Hearing Wales has an excellent team in Newcastle Emlyn and I will not now go anywhere else for my hearing needs.
Excellent fiendly service
Nichola and Sophia are so friendly and welcoming every time I attend an appointment at Hearing Wales Rhiwbina. From the initial hearing test, fitting of the new hearing aids and the subsequent care I am receiving is second to none. I would recommend anyone with hearing problems to visit Hearing Wales
We love Hearing Wales Mumbles branch
We love Hearing Wales Mumbles branch , so caring and such an excellent service . My mum was really isolated before she got her hearing aids sorted and the after sales care and service the team offer more than offsets the cost. This place is an essential part of my mum’s quality of life and I can’t recommend them highly enough!
Absolutely fantastic.
Absolutely fantastic.
Painless and super easy to have done,.
Having struggled with an ear issue for weeks, under advice I went to the Hearing Centre in Narberth and a lady named Elke treated my issue and resolved it. Elke was brilliant and put me at ease.
I can not emphasise my relief and would absolutely recommend this practice in Narberth.
Thank you so very much.
A very happy and relieved Steve Astley.
Professional and friendly
Easily contacted on telephone line. Friendly service, very helpful and informative. Broke down information simply. Would highly recommend their service.
Would highly recommend to anyone
Would highly recommend to anyone. Quick appointment. Extremely friendly and efficient. Excellent service.
Excellent ear care.
The lady was very understanding and she explained things well. I have another appointment to sought out a small problem , which she related to me very well. Excellent care.
Professional and pleasant
Everyone was very helpful and the audiologist was extremely pleasant, reassuring, informative and competent. Definitely recommend.
Highly recommended
Highly recommended, very professional, polite and informative, staff are lovely
What a great reception from Amy and…
What a great reception from Amy and Adele last Wednesday! There was no sense of rush and I had plenty of time to explain my problem. After the extensive tests, Amy patiently explained the problem and the various next steps I could take. Thank you both for a pleasant experience and a lovely cup of coffee. I was equally surprised when I realised that this service is free! I'd urge everyone to get tested here first before going to discuss the problem with anyone else. Many thanks. Chris
Last minute help
Several times when my elderly mother stays with me I’ve had to bring her in for batteries or hearing aid maintenance at very short notice, Amy and Adele each time have been so helpful and kind and managed to assist really quickly, I definitely recommend Hearing Wales
Very friendly and polite staff
Very friendly and polite staff. Clean and inviting premises. Knowledgeable and answered all my queries. Highly recommended. Thankyou 🙂
On time and efficient
Prompt appointment.
Prompt appointment.
Successful treatment.
Friendly staff.
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