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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have never had poor service from Hearing For Wales and they have always been flexible when they could not carry out a proper ear cleaning due to myself not remembering to put enough olive oil in bot... Ver más

Valorada con 5 estrellas sobre 5

I initially got hearing aids from Hearing Wales approximately 8 years ago. These worked v. well until recently when I damaged one of them. Rather than suggest I get new aids, attempts were made to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was so impressed by the excellent customer care I received at my consultation last week . I had a lovely welcome from reception and the consultation was so detailed. He took every care to ensure I... Ver más

Valorada con 5 estrellas sobre 5

Been with Hearing Wales for 2 yrs now and hearing impaired for 15 yrs plus. Been with three other companies but none compared with the excellent service. HW has always accommodated needs even at short... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios de asistencia médica a domicilio

Escrito por la empresa

HEARING WALES is an Independent Private Hearing Care Business, offering unparalleled hearing care & the best hearing systems available to clients throughout the whole of Wales, both in our clinics, branches and in your own home. We offer all aspects of hearing care including all leading brands of digital hearing aids, hearing protection, ear wax removal and free hearing tests. We are the only Hearing Centre in Wales to be awarded the Phonak 5 Star Centre status in recognition of the superior service that we offer. We are very proud of our unparalleled service and offer comprehensive aftercare for the lifetime of your hearing system.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

240 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(240)

61 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fitted in on a busy day at Newcastle…

Fitted in on a busy day at Newcastle Emlyn, careful explanation of treatment which was delivered very professionally.

12 de septiembre de 2025
Opinión espontánea
Logotipo de Hearing Wales

Respuesta de Hearing Wales

Thank you for taking the time to share your thoughts - we really value your help in sharing our services!

Valorada con 5 estrellas sobre 5

Wonderful Experience

Very helpful staff, during the hearing test all aspects of the test was explained in language I understood. During the fitting all aspects was explained

10 de septiembre de 2025
Opinión espontánea
Logotipo de Hearing Wales

Respuesta de Hearing Wales

Thank you for sharing your thoughts on your experience of your hearing test in Newcastle Emlyn Hearing Wales branch. Your feedback has definitely made our staff members smile :-)

Valorada con 5 estrellas sobre 5

Friendly staff

Friendly staff, ease which appointment came & went, no pain through testing😊 cannot rate them high enough. Diolch

10 de septiembre de 2025
Opinión espontánea
Logotipo de Hearing Wales

Respuesta de Hearing Wales

Diolch yn fawr i chi am eich adolygiad o'ch prawf clyw :-)

Valorada con 5 estrellas sobre 5

A very friendly and professional visit…

A very friendly and professional visit to Hearing Wales today.
Everyone very helpful and understanding.
I would definitely recommend others.

9 de septiembre de 2025
Opinión espontánea
Logotipo de Hearing Wales

Respuesta de Hearing Wales

Thank you very much for sharing your thoughts on your appointment in our Newcastle Emlyn hearing clinic - it is very much appreciated.

Valorada con 5 estrellas sobre 5

Excellent customer care

I went to Hearing Wales for micro-suction on the off-chance rather than going to my previous clinic.
I was happy with the micro-suction and decided it may be time to upgrade my five-year old hearing aids. The advice Amy provided on the various options was clear and helpful, and the subsequent visits for the moulds to be taken and then for the aids to be set up went well. I am pleased with the hearing aids, which I hardly notice wearing.
I have been really impressed by Amy’s professional and friendly approach as an audiologist; and Adele, the receptionist always has a smile and a warm welcome.
My last visit was again for micro-suction, which was done by David, the locum audiologist. He also provided a fine service, which included checking and adjusting the hearing aids.
Hearing Wales has an excellent team in Newcastle Emlyn and I will not now go anywhere else for my hearing needs.

25 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent fiendly service

Nichola and Sophia are so friendly and welcoming every time I attend an appointment at Hearing Wales Rhiwbina. From the initial hearing test, fitting of the new hearing aids and the subsequent care I am receiving is second to none. I would recommend anyone with hearing problems to visit Hearing Wales

31 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

We love Hearing Wales Mumbles branch

We love Hearing Wales Mumbles branch , so caring and such an excellent service . My mum was really isolated before she got her hearing aids sorted and the after sales care and service the team offer more than offsets the cost. This place is an essential part of my mum’s quality of life and I can’t recommend them highly enough!

29 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely fantastic.

Absolutely fantastic.
Painless and super easy to have done,.
Having struggled with an ear issue for weeks, under advice I went to the Hearing Centre in Narberth and a lady named Elke treated my issue and resolved it. Elke was brilliant and put me at ease.
I can not emphasise my relief and would absolutely recommend this practice in Narberth.

Thank you so very much.
A very happy and relieved Steve Astley.

21 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent ear care.

The lady was very understanding and she explained things well. I have another appointment to sought out a small problem , which she related to me very well. Excellent care.

17 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

What a great reception from Amy and…

What a great reception from Amy and Adele last Wednesday! There was no sense of rush and I had plenty of time to explain my problem. After the extensive tests, Amy patiently explained the problem and the various next steps I could take. Thank you both for a pleasant experience and a lovely cup of coffee. I was equally surprised when I realised that this service is free! I'd urge everyone to get tested here first before going to discuss the problem with anyone else. Many thanks. Chris

21 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Last minute help

Several times when my elderly mother stays with me I’ve had to bring her in for batteries or hearing aid maintenance at very short notice, Amy and Adele each time have been so helpful and kind and managed to assist really quickly, I definitely recommend Hearing Wales

30 de abril de 2025
Opinión espontánea

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