I have never had poor service from Hearing For Wales and they have always been flexible when they could not carry out a proper ear cleaning due to myself not remembering to put enough olive oil in bot... Ver más
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I initially got hearing aids from Hearing Wales approximately 8 years ago. These worked v. well until recently when I damaged one of them. Rather than suggest I get new aids, attempts were made to... Ver más
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I was so impressed by the excellent customer care I received at my consultation last week . I had a lovely welcome from reception and the consultation was so detailed. He took every care to ensure I... Ver más
Been with Hearing Wales for 2 yrs now and hearing impaired for 15 yrs plus. Been with three other companies but none compared with the excellent service. HW has always accommodated needs even at short... Ver más
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Información sobre la empresa
Escrito por la empresa
HEARING WALES is an Independent Private Hearing Care Business, offering unparalleled hearing care & the best hearing systems available to clients throughout the whole of Wales, both in our clinics, branches and in your own home. We offer all aspects of hearing care including all leading brands of digital hearing aids, hearing protection, ear wax removal and free hearing tests. We are the only Hearing Centre in Wales to be awarded the Phonak 5 Star Centre status in recognition of the superior service that we offer. We are very proud of our unparalleled service and offer comprehensive aftercare for the lifetime of your hearing system.
Información de contacto
99 Newton Road, SA3 4BN, Swansea, Reino Unido
- 0800 313 4304
- office@hearingwales.com
- hearingwales.com
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The Newcastle Emlyn branch has two…
The Newcastle Emlyn branch has two extremely dedicated staff members Amy and Adele. Here customer service is exceptional. My wife has not only hearing loss but tinnitus which drives her mad. But the Newcastle Emlyn double act sorted it out very quickly and professionally. The frequency with the recommended hearing aids has been set exactly right to mask out the constant noise so her hearing is as good as it’s ever been for many years. We highly recommend the Newcastle Emlyn branch. Home visits are possible if your circumstances require it.
Great service
Great customer service. Relaxed and friendly atmosphere. Very knowledgeable and helpful.
Dealt with very quickly and…
Dealt with very quickly and professionally,
Complete professional service with both…
Complete professional service with both receptionist and Audiologist very pleasant and knowledgeable.
Staff are very efficient and helpful
Staff are very efficient and helpful.
The location is convenient to get to and parking is usually easy.
Excellent
I found Hearing Wales to be very welcoming and professional. Everything was clearly explained before and after the tests. Excellent service and would use again.Recommended!
Excellent staff
Excellent staff, from reception to the audiologist. Such kindness and compassion shown to us. Thank you.
A very friendly and professional service
A very friendly and professional service. Nice people and sorted my ear wax out in a few minutes
Excellent experience
I’m delighted with my experience at Hearing Wales and would recommend the service to anyone experiencing the challenges of hearing loss. The service is easy to access, professional and thorough. It was the first time that anyone has truly listened to my hearing loss experience in decades. My new hearing aids are life changing,
Absolutely a little gem of a…
Absolutely a little gem of a place,staff were amazing and so helpful wish I had found the shop sooner,and as for the product out of this world,I can hear again👌👍
Professional and friendly service
Sophia (the audiologist) explained the process really clearly and was very considerate. Also, she was a good laugh which was an added benefit. Didn't have a chance to chat to Nicola (the receptionist) much but remember her as super nice.
Ear Micro-Suctioning
Ear Micro-Suctioning
So convenient to have a Hearing Clinic in Newcastle Emlyn, fantastic service and advice provided. Got an appointment same day as contacting. First time I’d had this done, was put at ease, painless with remarkable results, no more ear ache, thank you Amy Evans - Audiologist and Adele the receptionist.
Hearing Wales Newcastle Emlyn are Wonderful
Hearing Wales Newcastle Emlyn are absolutely wonderful. Arranged an appointment as a home visit to my 93 year old mother. It took 3 sessions with Amy the Audiologist to rectify my mother's hearing from practically deaf to having good hearing again. Adele, in the office was also great, keeping us updated with times of visits and making sure everything went well. Importantly this is a genuinely honest enterprise and they will not try to offer you a hard sell but provide absolute integrity and professionalism.
Friendly staff
Friendly staff. Had both ears cleared of wax. The process was clearly explained, with advice on future care provided.
Friendly
Friendly, helpful staff immediately on arrival, it continued throughout my visit. Amazingly got a cancellation appointment the same day.
Kind, helpful and professional staff who gave plenty of information based on my needs. Highly recommended for any hearing based issues and problems.
Friendly, caring, patient and very knowledgeable
Friendly, knowledgeable and so helpful. Really helped me understand my hearing loss I have had since a teenager. Very patient with me too and not rushed. HIGHLY recommend.
The appointment was on time
The appointment was on time. The audiologist was thorough and explained everything clearly.
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