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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I would have liked to have given Darren and Heatfactors 6 stars.That sums up my experience with them.Excelent company and employees.Could not praise them highly enough!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Heatfactors have been superb. They got my old boiler going when others could not and have now just fitted a new boiler. From start to finish the experience has been most professional and reassuring. D... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have been using Heatfactors for a couple of years now. They are always very responsive and reliable. They’ve always managed to send someone out within a couple of days if not the same day which is muc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very quick response from Heat Factors when our boiler stopped working, hence no heating or hot water. Darren found fault very quickly and replaced faulty component as well as a general check of othe... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Contratista de calefacción
  2. Representante comercial
  3. Empresa de gas
  4. Ingeniero de gas
  5. Servicio de instalación de gas
  6. Fontanero

Escrito por la empresa

Heatfactors have been providing market leading service for over 40 years. We pride ourselves on delivering excellent customer service whilst going above and beyond customer expectations. We deliver what we say we will deliver on time and on budget. We specialise in all things plumbing and heating in both domestic and commercial markets. Contact one of our friendly office staff to explore how Heatfactors can assist you.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

132 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

I would have liked to have given Darren…

I would have liked to have given Darren and Heatfactors 6 stars.That sums up my experience with them.Excelent company and employees.Could not praise them highly enough!

10 de abril de 2026
Opinión espontánea
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Respuesta de Heatfactors ltd

many thanks Jim ,was great to help at short notice to get you heat and hot water

Valorada con 5 estrellas sobre 5

Great company

Have been using Heatfactors for a couple of years now. They are always very responsive and reliable. They’ve always managed to send someone out within a couple of days if not the same day which is much appreciated when you have a cold house with the heating not working!

25 de marzo de 2026
Opinión espontánea
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Respuesta de Heatfactors ltd

many thanks Anna greatly appreciated

Valorada con 5 estrellas sobre 5

Darren came to service my boiler and…

Darren came to service my boiler and quickly identified several issues that needed attention. He clearly explained the problems and returned within a few days with the necessary materials to carry out the repairs. The work was completed efficiently and to a high standard, and everything is now running perfectly.This company are very professional, reliable, and highly recommended.

18 de marzo de 2026
Opinión espontánea
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Respuesta de Heatfactors ltd

thanks Lisa I have passed your comments on to the guys

Valorada con 5 estrellas sobre 5

Very prompt service

Heat factors were able to help with my request very quickly. Darren gave me a call 20 mins before he arrived and did a great job.

19 de marzo de 2026
Opinión espontánea
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Respuesta de Heatfactors ltd

appreciate your review it is good to know we are at top our game

Valorada con 5 estrellas sobre 5

A superb company

Heatfactors have been superb. They got my old boiler going when others could not and have now just fitted a new boiler. From start to finish the experience has been most professional and reassuring. Darren was excellent, very polite, pragmatic, knowledgeable, helpful and hardworking. Everything was clearly explained and went very smoothly. I felt that the price for the job was very fair. Companies like this are hard to find and I would highly recommend them.

18 de marzo de 2026
Opinión espontánea
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Respuesta de Heatfactors ltd

hi Shona glad to have been of assistance your comments are appreciated

Valorada con 5 estrellas sobre 5

Small leak fixed

Thanks to Darren who attended to fix a small leak with my boiler and to Sarah for organising this promptly. Darren was very helpful and answered all my questions whilst fixing the leak.

16 de marzo de 2026
Opinión espontánea
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Respuesta de Heatfactors ltd

thank you for your 5 star review its appreciated

Valorada con 5 estrellas sobre 5

Darren and the team at Heatfactors were…

Darren and the team at Heatfactors were amazing. The boiler installation and ancillary work was done quickly and to a very high standard. My kitchen is tiny and awkward but they went the extra mile to hide all the pipes. I highly recommend them.

5 de marzo de 2026
Opinión espontánea
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Respuesta de Heatfactors ltd

many thanks for your 5 star review it is appreciated

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service again from Heatfactors. The guys kept me informed as to their arrival time. They were friendly, efficient and professional.

13 de marzo de 2026
Opinión espontánea
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Respuesta de Heatfactors ltd

many thanks Joanna ive passed your comments to the guys

Valorada con 5 estrellas sobre 5

Prompt service to replace broken enclosed toilet.

Excellent and prompt service. Clear advice on the phone and prompt service to resolve broken toilet. 5* particularly for Sarah on the phone ,Darren Pearson, the plumber whose work was very good as was the work from their joiner I would highly recommend the company.

11 de marzo de 2026
Opinión espontánea
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Respuesta de Heatfactors ltd

Hi Anna,

Many thanks for a great review. We are so pleased you are happy with the works.

Heatfactors Team

Valorada con 5 estrellas sobre 5

Boiler Fix

Hi thanks for the rapid response, i had issues with my heating and Hot Water the team at HeatFactors were extremely professional and so accommodating. Came out the same day earlier than planned which was absolutely fantastic. Darren was highly professional and highly knowledgeable, he ensured once fixed that everything was in order and everything was cleared away. I certainly would not have any hesitation in recommending either Darren or Heatfactors, a very reliable company and easy to work with.

4 de marzo de 2026
Opinión espontánea
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Respuesta de Heatfactors ltd

Hi Alan,

Many thanks for a great review. We are so pleased you are happy with the works.

Heatfactors Team

Valorada con 5 estrellas sobre 5

Review

I can highly recommend Heatfactors who have been carrying out services and safety checks on my property for many years now. I have always found them friendly, professional, efficient and always do their best to help. I have had several plumbing issues since moving into a new home and they have been quick to respond and deal with the problems.

27 de febrero de 2026
Opinión espontánea
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Respuesta de Heatfactors ltd

Hi.

Many thanks for a great review. We are so pleased you are happy with our service.

Heatfactors Team

Valorada con 5 estrellas sobre 5

Thank you!!!

Hi! Thank you so much for you quick response today to our hearing and hot water issues - the team on the phone were brilliant and so accommodating fitting us in same day. Big shout out to Darren for getting to us so quickly and being a star!

25 de febrero de 2026
Opinión espontánea
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Respuesta de Heatfactors ltd

hi Karen,many thanks for your review it is appreciated

Valorada con 5 estrellas sobre 5

Heatfactors ✅

I use Heatfactors whenever I have any issue with my central heating and have done so for over 15 years and in 2 different properties. I have always found them to be polite, efficient, quick to respond and very good at what they do. Darren has been out to our homes many times over the years and I thoroughly recommend him should your central heating need attention.

25 de febrero de 2026
Opinión espontánea
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Respuesta de Heatfactors ltd

Hi Fiona,

Many thanks for a great review. We are so pleased you are happy with our service.

Heatfactors Team

Valorada con 5 estrellas sobre 5

First class service

Arrived on time. Respectful of property. Efficient installation of radiators. Cleaned up well. Good communication.

23 de febrero de 2026
Opinión espontánea
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Respuesta de Heatfactors ltd

Hi Susan,

Many thanks for a great review. We are so pleased you are happy with our service.

Heatfactors Team

Valorada con 5 estrellas sobre 5

We had problems with our Google Nest…

We had problems with our Google Nest thermostat system which meant the central heating operation was being compromised. Heatfactors responded very quickly and recommended relacing Nest with Hive as Google have discontinued support to Nest in the UK.
Darren fitted the new Hive system without problem and took time to help us set up the programs on the app and install new hive plugs to ensure it worked effectively with our existing Wifi set up. Great friendly and prompt service!

20 de febrero de 2026
Opinión espontánea
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Respuesta de Heatfactors ltd

Hi.

Many thanks for a great review. We are so pleased you are happy with our service.

Heatfactors Team

Valorada con 5 estrellas sobre 5

Many Thanks

As always they are very helpful and efficient

20 de febrero de 2026
Opinión espontánea
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Respuesta de Heatfactors ltd

Hi Brian,

Many thanks for a great review. We are so pleased you are happy with our service.

Heatfactors Team

Valorada con 5 estrellas sobre 5

Recommend

This company has been servicing my boiler, hot water and heating system for almost a decade now. They are professional, efficient, helpful and reliable whether it’s a routine service or a specific request (eg changing all rads to thermostatic valves). Recommend.

20 de febrero de 2026
Opinión espontánea
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Respuesta de Heatfactors ltd

Hi Annie,

Many thanks for a great review. We are so pleased you are happy with our service.

Heatfactors Team

Valorada con 5 estrellas sobre 5

Great service from a great company

Great service from a great company. I would highly recommend Heatfactors to anyone. Very professional from start to finish.

12 de febrero de 2026
Opinión espontánea
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Respuesta de Heatfactors ltd

many thanks for your review it is much appreciated

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, very knowledgeable staff.

11 de febrero de 2026
Opinión espontánea
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Respuesta de Heatfactors ltd

many thanks for your review Neil it is much appreciated

Valorada con 5 estrellas sobre 5

Boiler & flue pipe installation

Great service from first contact until work has been delivered!
The Heatfactors Ltd. team has been recommended by a few neighbours and I highly recommend them further for a very professional and prompt service. The boiler broke down a week before Christmas and the team outdone themselves by having a first visit, accurate estimates, order in and delivered, old appliances changed and new ones ready to go all in just 4 days. Darren and Jake helped us have new boiler and flue pipes installed right before Christmas, all personal has been kind and professional, respectful of the house.
Thank you everyone for a great service!
Highly recommended!

23 de diciembre de 2025
Opinión espontánea
Logotipo de Heatfactors ltd

Respuesta de Heatfactors ltd

hi Oana,
many thanks for your great review I have passed the details on to all involved.it was a pleasure working for/with you to get the heating back up and running
best regards
heatfactors team

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