Great experience been using Heat factor for a few years now. Darren excellent, serviced the boiler, noticed an issue just wear and tear. Said he would be back Friday afternoon and did what they said t... Ver más
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Consulta las opiniones de los clientes
From emailing them to ask for a boiler service quotation then arranging a date for the work, Heatfactors showed great professionalism and quick response. Darren carried out the boiler service today... Ver más
La empresa ha respondido
Have used Heatfactors for a few years to carry out the annual service to my boiler and water tank and am always impressed - from first contact on the telephone to delivery of service. Darren very h... Ver más
Very quick response from Heat Factors when our boiler stopped working, hence no heating or hot water. Darren found fault very quickly and replaced faulty component as well as a general check of othe... Ver más
La empresa ha respondido
Información sobre la empresa
- Contratista de calefacción
- también en la categoría
- Empresa de gas
- Fontanero
- Ingeniero de gas
- Representante comercial
- Servicio de instalación de gas
Escrito por la empresa
Heatfactors have been providing market leading service for over 40 years. We pride ourselves on delivering excellent customer service whilst going above and beyond customer expectations. We deliver what we say we will deliver on time and on budget. We specialise in all things plumbing and heating in both domestic and commercial markets. Contact one of our friendly office staff to explore how Heatfactors can assist you.
Información de contacto
H1, Midlothian Innovation Centre , EH25 9RE, Edinburgh , Reino Unido
- 0131 677 0557
- Info@heatfactors.com
- heatfactors.com
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Thanks!
Called up on Tuesday about a concern that our bath was leaking (turned out it wasn’t, but we had a major problem in 2024 so taking a better safe than sorry approach!) and Darren came to check everything was OK on Wednesday. Came at the arranged time, called 20 mins before arriving, and everything left tidy. No complaints!

Respuesta de Heatfactors ltd
Excellent Service & Friendly Engineer
Darren was brilliant, very friendly and professional.
Attended to the service of my boiler and explained multiple aspects of the service. Including the fuse requirements for the heating system being incorrect. He explained and then sorted the issue. He also checked every single radiator in the house, was extremely thorough and will be using them again.

Respuesta de Heatfactors ltd
1st rate company
1st rate company - a responsive, no fuss, quick and efficient service. Very satisfied and happy to recommend HeatFactors

Respuesta de Heatfactors ltd
I would have liked to have given Darren…
I would have liked to have given Darren and Heatfactors 6 stars.That sums up my experience with them.Excelent company and employees.Could not praise them highly enough!

Respuesta de Heatfactors ltd
Great company
Have been using Heatfactors for a couple of years now. They are always very responsive and reliable. They’ve always managed to send someone out within a couple of days if not the same day which is much appreciated when you have a cold house with the heating not working!

Respuesta de Heatfactors ltd
Darren came to service my boiler and…
Darren came to service my boiler and quickly identified several issues that needed attention. He clearly explained the problems and returned within a few days with the necessary materials to carry out the repairs. The work was completed efficiently and to a high standard, and everything is now running perfectly.This company are very professional, reliable, and highly recommended.

Respuesta de Heatfactors ltd
Very prompt service
Heat factors were able to help with my request very quickly. Darren gave me a call 20 mins before he arrived and did a great job.

Respuesta de Heatfactors ltd
A superb company
Heatfactors have been superb. They got my old boiler going when others could not and have now just fitted a new boiler. From start to finish the experience has been most professional and reassuring. Darren was excellent, very polite, pragmatic, knowledgeable, helpful and hardworking. Everything was clearly explained and went very smoothly. I felt that the price for the job was very fair. Companies like this are hard to find and I would highly recommend them.

Respuesta de Heatfactors ltd
Small leak fixed
Thanks to Darren who attended to fix a small leak with my boiler and to Sarah for organising this promptly. Darren was very helpful and answered all my questions whilst fixing the leak.

Respuesta de Heatfactors ltd
Darren and the team at Heatfactors were…
Darren and the team at Heatfactors were amazing. The boiler installation and ancillary work was done quickly and to a very high standard. My kitchen is tiny and awkward but they went the extra mile to hide all the pipes. I highly recommend them.

Respuesta de Heatfactors ltd
Excellent service
Excellent service again from Heatfactors. The guys kept me informed as to their arrival time. They were friendly, efficient and professional.

Respuesta de Heatfactors ltd
Boiler Fix
Hi thanks for the rapid response, i had issues with my heating and Hot Water the team at HeatFactors were extremely professional and so accommodating. Came out the same day earlier than planned which was absolutely fantastic. Darren was highly professional and highly knowledgeable, he ensured once fixed that everything was in order and everything was cleared away. I certainly would not have any hesitation in recommending either Darren or Heatfactors, a very reliable company and easy to work with.

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Review
I can highly recommend Heatfactors who have been carrying out services and safety checks on my property for many years now. I have always found them friendly, professional, efficient and always do their best to help. I have had several plumbing issues since moving into a new home and they have been quick to respond and deal with the problems.

Respuesta de Heatfactors ltd
Thank you!!!
Hi! Thank you so much for you quick response today to our hearing and hot water issues - the team on the phone were brilliant and so accommodating fitting us in same day. Big shout out to Darren for getting to us so quickly and being a star!

Respuesta de Heatfactors ltd
Heatfactors ✅
I use Heatfactors whenever I have any issue with my central heating and have done so for over 15 years and in 2 different properties. I have always found them to be polite, efficient, quick to respond and very good at what they do. Darren has been out to our homes many times over the years and I thoroughly recommend him should your central heating need attention.

Respuesta de Heatfactors ltd
First class service
Arrived on time. Respectful of property. Efficient installation of radiators. Cleaned up well. Good communication.

Respuesta de Heatfactors ltd
We had problems with our Google Nest…
We had problems with our Google Nest thermostat system which meant the central heating operation was being compromised. Heatfactors responded very quickly and recommended relacing Nest with Hive as Google have discontinued support to Nest in the UK.
Darren fitted the new Hive system without problem and took time to help us set up the programs on the app and install new hive plugs to ensure it worked effectively with our existing Wifi set up. Great friendly and prompt service!

Respuesta de Heatfactors ltd

Respuesta de Heatfactors ltd
Recommend
This company has been servicing my boiler, hot water and heating system for almost a decade now. They are professional, efficient, helpful and reliable whether it’s a routine service or a specific request (eg changing all rads to thermostatic valves). Recommend.

Respuesta de Heatfactors ltd
Great service from a great company
Great service from a great company. I would highly recommend Heatfactors to anyone. Very professional from start to finish.

Respuesta de Heatfactors ltd
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