HeatGlow Opiniones 

412
TrustScore: 5 sobre 5

5,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Can’t reccomend HeatGlow enough, they’ve done quite a bit of work for us and I pay their monthly fee to service our boiler annually. Brilliant. Lovely guys, trustworthy and reliable.

Valorada con 5 estrellas sobre 5

Have used Heat Glow for several years and now& recently again in over new home. Always professional, reliable, prompt and very efficient, have also found after service great. Many thanks again.

Valorada con 5 estrellas sobre 5

HeatGlow is super responsive , always a human being at the end of the email the chat or the phone, booking process was made painless through any medium Gareth was in time , understood straight away... Ver más

Valorada con 5 estrellas sobre 5

In the lead up to the appointment the communication was excellent. Reminders were sent with approx appointment times so I didn’t miss the appointment and on the day Gareth arrived within those times a... Ver más

Información sobre la empresa

  1. Fontanero
  2. Ingeniero de gas
  3. Servicio de instalación de gas
  4. Gasista
  5. Contratista de calefacción
  6. Servicio técnico de calefacción y calderas

Escrito por la empresa

Which? Trusted Traders. Cardiff based Heating and Plumbing Engineers. Combined 28 years experience in the Heating and Plumbing trade. Services include: Boiler servicing | Boiler maintenance | Boiler installation | underfloor heating | Landlord/Homeowner gas safety reports | General plumbing | Gas fire servicing | All aspects of Gas work (Gas safe registered) Worcester Accredited


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

412 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(412)

74 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Annual Boiler service - Excellent as usual

Gareth and his colleague were very efficient servicing my boiler. Gareth also explained the dials on the boiler and how to keep it efficient with the thermostat which I found extremely useful. I have been using Heatglow for a few years and can’t reccomend them enough. Diolch yn fawr.

19 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful service yet again.

Fantastic. 3rd year in a row we have had our boiler serviced with HeatGlow. Very friendly, very efficient and even some advice for running our boiler in a more energy efficient way which is great with the price of gas at the moment. Thank you

14 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Online booking and communcation system made it such a straight forward hassle free process. Would highly recommend.

10 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Heatglow Review

Gareth, Tom & the team are always very efficient, reliable, friendly and get the job done as expected! We have used the boys for years and trust them

10 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company!

The booking process was easy. I was given a choice of appointment times, and this was confirmed by text and email before the day. The engineer and his mate, both bilingual, arrived punctually and were friendly and polite. The work was carried out quietly and efficiently and everything they did was explained before they left. The invoice was sent by email. All in all, a very efficient process, and I would have no hesitation in recommending them.

27 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Couldn't get a quote

I asked this company to quote me for some work over 6 weeks ago. They did not want to take a look in person but said I would be quoted "over email", I provided pictures as requested and some more detail but heard nothing back.

1 de septiembre de 2022
Opinión espontánea
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Respuesta de HeatGlow

We regret to hear about your experience, and we apologize for any inconvenience. We always strive to accommodate our customers' preferences, including providing quotes via email. We'll review our processes to ensure better communication in the future. We value your feedback and are committed to improving our service.

Valorada con 5 estrellas sobre 5

The engineers arrived on time

The engineers arrived on time, thank you for the text reminder! Very impressed with the attitude to the work, methodical and professional. Tips were shared on energy efficiency, thank you. See you again next year!

8 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

HeatGlow: gas boiler service and maintenance

We have employed the services of HeatGlow for a number of years as their service is exceptional. The communication with them is prompt and clear and they are always polite, tidy and easy to deal with. Would not hesitate to recommend them.

7 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy to recommend HeatGlow.

Very happy to recommend HeatGlow.
They arrived at the appointed time and very efficiently
removed the old boiler and flue and replaced with a Worcester combi boiler and wifi easy control system.
Everything was cleaned up and left in a tidy and presentable condition.

24 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent local company

This local company are great because they have several engineers which means you don’t have to wait ages for a call-out- and they arrive on the agreed date and time with no hassle. Also they send you reminders for their arrival, with updates - you can even track online their progress on their way to you. They have fitted a gas hob for me and also gave my boiler the most thorough servicing it has ever had (ha). They were prompt, courteous, tidy and professional. Highly recommend.

22 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

New Boiler Installation

Excellent service - highly recommend using HeatGlow. Gareth was quick to respond to my enquiry and was able to get the new boiler ordered and installed in less than a week. Superb!

11 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Replacement of Central Heating Boiler

Very pleased with all aspects of dealing with HeatGlow in connection with the replacement of my central heating boiler. My initial enquiry, the subsequent visit by Gareth, and the presentation of their proposal was very efficient and professional. On the day of installation they arrived punctually. The flue had to be completely changed to meet current regulations. This involved hiring a cherry picker so that they could gain access to the roof which was beyond the range of ladders. The whole installation/commissioning process went smoothly. Gareth programmed the system and showed me how to alter the timings and temperatures if I needed to. The system has been running for 3 weeks and I am very happy with it. I would thoroughly recommend HeatGlow, and already have to some neighbours - I normally don't make recommendations.

Jeff D

7 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

HeatGlow

HeatGlow offer a friendly efficient prompt service. Gareth is very knowledgeable and gave me useful advice about energy saving. I would highly recommend HeatGlow.

5 de agosto de 2022
Opinión espontánea

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