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Heatoor Opiniones 68

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TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Promo did not specify the voltage required, a must for international sales. I have 2 heaters that have the wrong voltage, It is not viable to return them as the postage costs are too high. I am not ev... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Great product and support. But I accidentally ordered twice and I was unable to cancel the order, even though I called immediately (with in 5 minutes) after ordering and was told it was too late to ca... Ver más

Valorada con 5 estrellas sobre 5

The use of ordering was good, a no hassle experience. Price should show price and postage seperate, only a suggestion.

Valorada con 5 estrellas sobre 5

I like the heat out put from this little unit .It heats very fast . I found the heater very lightly built and wonder about the durability . The heater was not suitable for my application as there is... Ver más

Información sobre la empresa

Escrito por la empresa

Heatoor is a portable smart AC unit designed to provide reliable cooling and heating without complicated installation or bulky systems. It offers an easy way to maintain a comfortable indoor temperature throughout the year, helping create a pleasant environment in bedrooms, living rooms, home offices, and other everyday spaces. Unlike traditional air conditioning units, Heatoor requires no permanent setup or complex installation process. There are no heavy components or disruptive modifications needed. Simply plug it in and start using it. Its streamlined, modern design blends naturally with different interior styles, making it a practical addition to both contemporary and classic spaces. Lightweight and easy to move, Heatoor can be placed wherever temperature control is needed most. It works well on the floor, on a desk, or mounted to save space, offering flexible placement options depending on your room layout. The included remote control allows convenient adjustment of settings from across the room. Compact, versatile, and user friendly, Heatoor provides a simple climate solution for those looking for everyday comfort without the hassle of traditional heating or cooling systems.

Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

68 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 80% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

I purchased TWO heatoors because the…

I purchased TWO heatoors because the advertisement made them look extremely powerful and effective. However, when they arrived, I discovered the power plug was not even compatible with Australian outlets. Luckily, I had an adaptor that fit, otherwise I wouldn’t have been able to use them at all.

As for performance, the heating function only works if you are sitting directly next to the unit. It does not properly heat the room as advertised. The so-called “air conditioner” function is even worse — it is simply a fan blowing normal air. There was absolutely no cooling effect, even when set to 16°C.

Overall, the product is very misleading, overhyped, and nowhere near what was shown in the ads. In my opinion, it is a gimmick and definitely not worth the money I spent. Now i have to run around and pay for the return before i get a refund. I would not recommend this procduct.

10 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Disappointment in the product

I have received excellent customer service despite the item being misrepresented in it's advertisement in that it didn't dispaly price as US dollars so I took it to be NZ dollars, and being an inappropriate item for use in New Zealand being 110v when NZ electricity is 240V

11 de mayo de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Deficient Promo details

Promo did not specify the voltage required, a must for international sales. I have 2 heaters that have the wrong voltage, It is not viable to return them as the postage costs are too high. I am not even aware if the same heaters with 240 volts are available.

1 de mayo de 2026
Opinión espontánea
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Respuesta de Heatoor

Hello Clyde,

Thank you for sharing your feedback.

We strive to present clear, accurate, and transparent information across all of our product pages and marketing materials so customers can make informed decisions before purchasing Heatoor. Our goal is always to describe how the product functions and what customers can expect in real-world use.

After locating your communication with our customer support team, we can see that the situation was resolved in the meantime.

If you have any further questions, don’t hesitate to reach out again.

Have a lovely rest of the day,
Amelie from Heatoor

Valorada con 5 estrellas sobre 5

Heatoor

Easy to order. I will let you know if it works when it arrives.
Heatoor's have arrived, but they don't plug into a New Zealand socket. Have to get an adaptor. Also, the cord is too short.

24 de abril de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

I have written 4 times to obtain return…

I have written 4 times to obtain return information and received no resonse

13 de marzo de 2026
Opinión espontánea
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Respuesta de Heatoor

Hello James,

For clarity, all returns and refunds are handled in line with our return policy.

After locating your communication with our customer support team, we can see that the situation was resolved in the meantime.

If you have any further questions, don’t hesitate to reach out again.

Have a lovely rest of the day,
Amelie from Heatoor

Valorada con 3 estrellas sobre 5

product is for a small space and is quit load when running.

no way it can keep up with the size room it says it can manage when ordering.

29 de marzo de 2026
Opinión espontánea
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Respuesta de Heatoor

Hello Gerald,

Thank you for the review.

We'd like to learn more about how Heatoor can better suit your needs. As we could not locate your Heatoor order based on this review alone, we have sent you a separate request for further information.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Amelie from Heatoor

Valorada con 1 estrellas sobre 5

Mixed up the order

26 de marzo de 2026
Opinión espontánea
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Respuesta de Heatoor

Hello Robert,

Thank you for the review.Your feedback is extremely valuable to us.

Our record shows that you contacted us regarding your Heatoor order in the meantime, and an agent has already replied to your request.

We've also assigned an agent to overview you case and make sure that everything goes smoothly from here.

Best regards,
Amelie from Heatoor

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