Hek Jones Solicitors Opiniones 

557
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Natalie Flint at Hek Jones Solicitors has been absolutely fantastic throughout our sale and purchase. She was always very quick to answer emails, kept us updated constantly, and was completely on... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Although our conveyancer was technically competent, the office does not seem to be well run. Often nobody answers the phone. The heads of conveyancing do not reply to emails. When a conveyancer is awa... Ver más

Valorada con 5 estrellas sobre 5

Selling our house through Hek Jones and in particularly dealing with Elise Evans our solicitor. She was always prompt, honest above all approachable in all our dealings. Our case was a little dr... Ver más

Valorada con 1 estrellas sobre 5

This company worked for my buyer , it took 9 months to complete , instead of a list of questions their trainee ( yes that's all they used ) came up with question after question instead of grouping... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Abogado
  2. Abogado general

Información proporcionada por diversas fuentes externas

Specialist Property, Commercial and Business Lawyers in Cardiff


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

557 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 71% de las opiniones negativas

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4,1

Todas las opiniones

(557)

30 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

A very poor experience

A very poor experience – we had to constantly chase their solicitors for any response. Replies were either extremely slow or non-existent, which is far from ideal when you're trying to run a business.

12 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The company was amazing

The company was amazing. Natalie Flint is the best solicitor I have ever dealt with. On the ball, no question left unanswered and always available. I have recommended Hek Jones to friends, family and colleagues for when the look for conveyancing work.

16 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

We recently used Hek Jones to purchase our house as first time buyers. Leon was a great help and made the process stress free, great communication and very friendly. We appreciate all the help from him as he went above and beyond to complete our mortgage. Highly recommend!

23 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

First Time Purchase

The solicitors were very thorough and provided me with all the information along the way and were easily contactable and replied to emails quickly. I would recommend Natalie Flint.

20 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hek Jones helped to take the stress out of selling our home.

We have just completed the sale of our property. Our choosing of Hek Jones Solicitors was purely by chance but I have to say that we were not disappointed at all. We were appointed Jason as our Conveyancer, he was excellent from the very beginning and always so calm. He took us through what was a very stressful process and kept us updated at each stage. I was so excited when we got the first call from Jason that contracts had exchanged and ultimately when we completed at end of March. I would highly recommend Hek Jones.

28 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

House conveyance

Laura Flook at Hek Jones helped us through a fairly drawn out house sale of my parents house (delay due to others) for which I am grateful - would certainly recommend.

31 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

An absolutely fantastic experience with Hek Jones

An absolutely fantastic experience with Hek Jones Solicitors, and especially Lizzie Dobson. She was incredibly professional, efficient, and always available to answer any questions we had. The whole mortgage process was handled smoothly, with clear communication every step of the way. Lizzie’s expertise and attention to detail gave us complete confidence, and her friendly approach made everything so much easier. We would highly recommend Lizzie and the team at Hek Jones to anyone looking for a first-class solicitor. Thank you for your outstanding service!

25 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

I used Hek Jones for my recent property purchase (Leasehold), with Natalie Flint acting as my conveyancing solicitor. At the outset I asked if they would be able to complete the conveyancing within 7 weeks before the 1st April stamp duty increase deadline, and so avoid having to pay the higher stamp duty rate. Understandably they could not guarantee to achieve the deadline as there are many aspects outside their control (e.g. reliance on third-party information and responses) but they undertook to do their best. As it turned out, the sale completed in just over 6 weeks. Natalie Flint was diligent, responsive and provided clear explanations and advice on all related matters, and made every effort to expedite the process. I can highly recommend her and Hek Jones for conveyancing work.

26 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all costs

Not even the director and the person you go to when you have a complaint knows what they are doing. Completely incompetent and will do anything in their power to prolong the journey and make your life a living hell!!! 9 months in and still no end in sight because not even the director can deal with matters effectively. Strongly recommend that you stay away from these solicitors whether that be using them directly or third party. Never experienced anything like it.

24 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly Recommended

I used Hek Jones for the purchase of my first property, and the experience was seamless and stress free. Natalie was incredibly helpful, always responding promptly and willingly answering any questions I had.

I highly recommend Hek Jones and Natalie for their outstanding service.

25 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

We've used Hek Jones twice in the last few years: for our purchase and subsequent sale. They were great to deal with, very responsive and helpful. When there was a delay on the buyer's side our solicitor was great at staying in contact and helping us move things along.

9 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very efficient service

Very efficient service. Leon was excellent, friendly and professional and guided us through the process whilst keeping in touch regularly. The transaction competed with no complications.
Would not hesitate to recommend Leon and his services.
Steve & Sarah

10 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

I recently used Hek Jones Solicitors as a first time buyer. Laura Flook who was my solicitor was absolutely great throughout the process, she kept in contact with me every step of the way and answered every question that I had asked. Laura always kept in contact with the other solicitors for updates and ensured that we had a completion date within our time frame. I would highly recommend and happily use Hek Jones and Laura again.

18 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recently used Hek Jones Solicitors in…

I recently used Hek Jones Solicitors in Cardiff for the sale of my house. It was not an easy transaction as the chain kept collapsing. Jade my Solicitor kept in contact every step of the way and always chased the other side for updates etc. I was happy with the price and everyone there was lovely. Would highly recommend.

20 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly and helpful service

Friendly and helpful service from Abigail, who was very patient with all my questions and helped ensure we finalised the sale within the time frame I wanted. Would happily use Hek Jones again.

4 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible experience

Only giving 1 star because I cant give Zero
I highly recommend that you find a difference firm because this has the been the most incompetent firm Ive worked with. But if decide to use them and If you are assigned Jason Strange, then you must request someone else. He took 6 months to finish a chain free deal. Didn't even process my queries. Would take about a week to respond to emails, Ignored phone back requests. He added loads of extra charges to my invoice without informing me. After taking the funds from me, he didnt pay the relevant parties, so I was being chased for late payments after I thought the purchase was complete. Terrible experience.

plus theres loads of fake reviews on this website

19 de noviembre de 2024
Opinión espontánea
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Respuesta de Hek Jones Solicitors

Good morning

We have reached out to you to determine more details of your case to check to see what this relates to.

You have not replied, please could you provide details as to your matter so that we can investigate.

With kind regards

Hek Jones Solicitors

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