Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Zeer slechte ervaring met dit bedrijf! Mijn zoontje van 7 had per ongeluk een bestelling geplaatst van ongeveer €60. Ik heb direct contact opgenomen om de bestelling te annuleren. De medewerker g... Ver más

Valorada con 1 estrellas sobre 5

Falsely advertise 1-2 days delivery. I placed an order on Saturday. They won’t answer the phone or respond to emails. Delivery came Wednesday evening after I advised I would be raising a dispute wi... Ver más

Valorada con 1 estrellas sobre 5

Terrible customer service. Poor customer experience. Stick to your reputable retailers like Dan Murphy’s to avoid disappointment. I placed an order over a week ago and received no information that my... Ver más

Valorada con 1 estrellas sobre 5

rotbedrijf , bestelling van 50 euro is niet bezorgd. Man schreeuwde door de telefoon dat hij gaat niet bezorgen, ik wilde mn geld terug toen hij heeft de lijn afgebroken. oplichters, hoop ik dat meer... Ver más

Información sobre la empresa

  1. Licorería
  2. Almacén de cerveza
  3. Distribuidor de bebidas
  4. Mercado online

Escrito por la empresa

Independently owned Liquor Marketplace, delivering alcohol to your door across Australia at low prices. Buy Now Pay Later at No extra cost.


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

52 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Customer Service was very responsive in…

Customer Service was very responsive in keeping me informed if my order to a remote location.
Goods arrived as ordered with no breakages. Will no doubt order from Hell Drinks again.

23 de diciembre de 2021
Opinión espontánea
Logotipo de Hello Drinks

Respuesta de Hello Drinks

Thanks Tish, Much Appreciated

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service in correcting an error with our order to our wonderful friends in NSW. Would highly recommend the company. Many thanks too, go to Hazel for your support! Merry Christmas to all.

20 de diciembre de 2021
Opinión espontánea
Logotipo de Hello Drinks

Respuesta de Hello Drinks

Thanks RH, Much Appreciated

Valorada con 4 estrellas sobre 5

Great service

I ordered 5 bottles of whisky.
The bottles were dispatched very rapidly, but unfortunately the wrong bottles had been sent out.
I contacted Hello Drinks and was quickly attended to and had the correct order sent out.
Hazel was great to deal with.
Prices and service are amazing.
The incorrect delivery was understandable given the number of bottles and the silly season.
Will use them again

15 de diciembre de 2021
Opinión espontánea
Logotipo de Hello Drinks

Respuesta de Hello Drinks

Hi James, A very fair review, thank you for letting us know, we are investing in the software at our warehouse to ensure we improve this experience. Look forward to serving you again next time.

Valorada con 5 estrellas sobre 5

I'm so glad I tried Hello Drinks

I'm so glad I tried Hello Drinks. Their service is amazing and the bottles were very well packaged, no way were they ever in danger of being damaged. Cannot fault these guys, prices are amazing and I will definitely be back. Do not hesitate to give them a go, you'll be pleasantly surprised

22 de noviembre de 2021
Opinión espontánea
Logotipo de Hello Drinks

Respuesta de Hello Drinks

Thanks Amanda, Much Appreciated

Valorada con 5 estrellas sobre 5

Great prices plenty of stock

Great prices and plenty of specials and plenty of stock I would shop at any other store I’m a very happy customer and recommend anyone to shop there first

19 de noviembre de 2021
Opinión espontánea
Logotipo de Hello Drinks

Respuesta de Hello Drinks

Thanks Jeffrey

Valorada con 1 estrellas sobre 5

Late gift with no card

Unfortunately the gift didn't arrive until Friday 22 October and there was no card with message I'd requested. Luckily I called to check if they had received as they had no clue who it was from or why they were getting it.

28 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic online purchase experience

I’ve been a regular customer here for quite a while now and whilst there have been some issues with the website along the way, I’ve never been deterred and I found my buying experience yesterday to be the quickest and easiest one yet. My item selection was there at the top of the page; my details were pre-filled when I got to checkout and I was given a shipping rate immediately. I always use Afterpay as my method of payment and I never have any issues with that. Overall I’m extremely happy with my experience and I look forward to next time.

17 de octubre de 2021
Opinión espontánea
Logotipo de Hello Drinks

Respuesta de Hello Drinks

Thanks for the feedback Amanda, you'll be glad to know we recently launched a much improved website, much faster, no bugs, and thousands of drinks to choose from. Hello Drinks

Valorada con 5 estrellas sobre 5

HelloDrinks is the quality guarantee.

HelloDrinks is a quality guarantee.
I purchased approx. $300 of equipment and alcohol which was delivered within 5-7 business days as estimated, even with a country-wide delay I received my orders surprisingly quickly! I had some concerns about the courier for one of the packages that I addressed with the HelloDrinks team, but they made me very comfortable by assuring me of their insurance policies and the planned procedure that’s being used to provide customers with a product or refund guarantee.

When I made the purchase I’d expected a longer delivery time considering we’re experiencing a global pandemic, so I was very relieved to receive both of my orders within a week and without any issues.

The unbreakable glasses and cocktail tools are high quality, they’re exactly what I was expecting, maybe better.

If I were to summarise..

• Quality Products • Fast Delivery • Friendly & Efficient Customer Service Guarantee • Australian Owned • Affordable Prices • Flexible Payment Options Available

Everyone who’s reading should be sure to check out the upcoming premium same day delivery service coming to Adelaide, I’m personally excited.

It was a pleasure purchasing from HelloDrinks, I’ll definitely do it again.

Great job!

17 de agosto de 2021
Opinión espontánea
Logotipo de Hello Drinks

Respuesta de Hello Drinks

Impressive Review, Cheers James

Valorada con 5 estrellas sobre 5

HelloDrinks is a quality guarantee.

HelloDrinks is a quality guarantee.
I purchased approx. $300 of equipment and alcohol which was delivered within 5-7 business days as estimated, even with a country-wide delay I received my orders surprisingly quickly! I had some concerns about the courier for one of the packages that I addressed with the HelloDrinks team, but they made me very comfortable by assuring me of their insurance policies and the planned procedure that’s being used to provide customers with a product or refund guarantee.

When I made the purchase I’d expected a longer delivery time considering we’re experiencing a global pandemic, so I was very relieved to receive both of my orders within a week and without any issues.

The unbreakable glasses and cocktail tools are high quality, they’re exactly what I was expecting, maybe better.

If I were to summarise..

• Quality Products • Fast Delivery • Friendly & Efficient Customer Service Guarantee • Australian Owned • Affordable Prices • Flexible Payment Options Available

Everyone who’s reading should be sure to check out the upcoming premium same day delivery service coming to Adelaide, I’m personally excited.

It was a pleasure purchasing from HelloDrinks, I’ll definitely do it again.

Great job!

17 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service

Quick to ship, unfortunately there was an issue with the shipment being damaged with the courier, but I was contacted quickly and a replacement had already been sent. I will definitely be ordering again!

13 de agosto de 2021
Opinión espontánea
Logotipo de Hello Drinks

Respuesta de Hello Drinks

Thanks Joshua

Valorada con 5 estrellas sobre 5

The item took at little longer to…

The item took at little longer to arrive than expected, but once I got in touch with customer service their service was outstanding.
They got the item to me straight away, great experience.

10 de agosto de 2021
Opinión espontánea
Logotipo de Hello Drinks

Respuesta de Hello Drinks

Thanks Joanna

Valorada con 1 estrellas sobre 5

Poor shipping and delayed refund process

I ordered on 26th of June, expected delivery was on 3rd July, order never arrived, hello drinks blamed Auspost for misplacing the order, after many emails and a bad review someone from the team called and still delayed the refund process for a week stating that in the past they had instances like this where they refunded the customer and somehow the order was delivered(this is not customers problem, it’s their courier partners and their issues, how can they hold your money). In total I had to wait more than 20days to get my money back, I should have read the reviews before ordering, I saw similar reviews about their poor shipping process. EOD when as you order like a customer the only expectation is that your order will be delivered.

I will not recommend this company, if you are looking for a decent delivery time, only order if you have a lot of time to wait for the delivery.

9 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great gift idea!

Hello Drinks provided a way in which I was able to send a nice bottle of Scotch to my father in NSW for his birthday from my home in London.
Great customer service - highly recommended.

7 de junio de 2021
Opinión espontánea
Logotipo de Hello Drinks

Respuesta de Hello Drinks

Cheers Sarah

Valorada con 5 estrellas sobre 5

Highly recommended

I’ve been a repeat customer of Hellodrinks and would highly recommend. Great selection of beers that I can’t source locally and very good deals offered regularly.

17 de abril de 2021
Opinión espontánea
Logotipo de Hello Drinks

Respuesta de Hello Drinks

Cheers Jonathan

Valorada con 5 estrellas sobre 5

Great Company .

The original order was short , hellodrinks corrected the mistake immediately . Very good company to work with .

17 de marzo de 2021
Opinión espontánea
Logotipo de Hello Drinks

Respuesta de Hello Drinks

Cheers Ian

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más