Hellofresh Ireland Opiniones 3154

TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Good recipes and consistent delivery. Find the app quite difficult to navigate. The chicken we get is always very chewy and not enjoyable so I question where sourcing it. Its putting me off the food... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have been using HelloFresh for about a year now and I can't imagine life without it. The convenience of coming home to a bag of fresh ingredients, without have to put any thought into dinner is... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The four meala we ordered were all high quality and the recipes worked. Motivated my twenty-something son to cook. I love that there is no waste and probably cheaper than going to the supermarket for... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Be careful before you go their website They will take all information from you and even if you don’t select your food it’s going to place an order for you and the customer care would just defend th... Ver más

La empresa ha respondido

Información sobre la empresa

Escrito por la empresa

You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

High quality, value for money, zero waste

The four meala we ordered were all high quality and the recipes worked. Motivated my twenty-something son to cook. I love that there is no waste and probably cheaper than going to the supermarket for ingredients for four dinners.

30 de abril de 2026
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Respuesta de Hellofresh Ireland

Hi Michele

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

Great for busy teens

I have 2 teens that are rushing out to sports each evening. Hello fresh makes it much easier to make healthy dinners in little time. It’s great having the foods planned and prepared for busy weekdays

30 de abril de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi A Smith

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

Amazing.

Very efficient delivery.lovely fresh food and a great variety to choose from.A broad range of recipes.

22 de febrero de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Deirdre Drum,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

-Portia💚
The Hellofresh Team

Valorada con 3 estrellas sobre 5

Good recipes and consistent delivery

Good recipes and consistent delivery. Find the app quite difficult to navigate.
The chicken we get is always very chewy and not enjoyable so I question where sourcing it. Its putting me off the food. Recently, the recipe cards have been stuffed in the box and are crumpled up amongst the food bags. There should be some recycle/reuse options for the boxes, putting perfect boxes in the recycle bin every week is such a waste. Should arrange a collection scheme of some sort to reuse them.

8 de julio de 2025
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Jeanne Doyle,

Thank you so much for giving us a try, we're really glad to hear you enjoyed your meals! We're sorry to hear, though, that some aspects didn’t meet your expectations, and we sincerely apologise for that.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
Portia💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

I'm really enjoying receiving the boxes…

I'm really enjoying receiving the boxes of hello fresh! The food is delicious, easy to make and its like having restaurant food every day! 5 stars!

7 de mayo de 2026
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Respuesta de Hellofresh Ireland

Hi Simone,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

The meals are really tasty.

The meals are really tasty and that’s the main reason I’ve stayed.
I’m actually a good cook but the simple clear directions gets amazing results in a short time window.

6 de noviembre de 2025
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Respuesta de Hellofresh Ireland

Hi T O Donnell,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valorada con 1 estrellas sobre 5

If I could give 0 stars I would

If I could give 0 stars I would. Food missing from the order to begin with so 4 meals became 2 when trying to cover what was missing. The worst part was that the food was far from fresh. Stale products and synthetic taste. Avoid at all costs.

1 de mayo de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Niamh Nic,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
Portia💚
The Hellofresh Team

Valorada con 1 estrellas sobre 5

Be careful before you put your card details

Be careful before you go their website
They will take all information from you and even if you don’t select your food it’s going to place an order for you and the customer care would just defend that it is right and we are wrong and we have not read the website terms correctly

7 de mayo de 2026
Opinión espontánea
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi AJ,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
Portia💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

I’m enjoying the freshness and quality…

I’m enjoying the freshness and quality of the food. There is also a great selection of meals to choose from every week and the recipes are easy to follow. I’m especially happy about not wasting food anymore. As everything is measured there is no waste which is fantastic!

23 de abril de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Hazel Murray,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valorada con 1 estrellas sobre 5

Great concept but account management…

Great concept but account management BIG MESS

7 de mayo de 2026
Opinión espontánea
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Elena,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Ann 💚
The Hellofresh Team

Valorada con 2 estrellas sobre 5

I got prawns in my order

I got prawns in my order. I never eat prawns. I did not order prawns

27 de abril de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Mary Rose,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Ann💚
The Hellofresh Team

Valorada con 3 estrellas sobre 5

Missing vital ingredient

One of the most vital ingredients was missing in my most recent recipe (the tortillas for making nachos!)

5 de mayo de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Niamh,

Thank you for your feedback, and we’re really sorry to hear that a key ingredient was missing from your recent recipe, especially the tortillas for your nachos.

We understand how frustrating this can be, and we appreciate you bringing it to our attention. We’ll make sure this is properly flagged with the relevant team so it can be looked into.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Ann 💚
The HelloFresh Team

Valorada con 5 estrellas sobre 5

Great variety of dishes

Great variety of dishes, easy to follow recipes & ingredients all in one bag. It makes cooking different dishes an easy task with no waste!

24 de abril de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Daithi De Brun,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

We have been using HelloFresh for about…

We have been using HelloFresh for about a year now and I can't imagine life without it. The convenience of coming home to a bag of fresh ingredients, without have to put any thought into dinner is just amazing.
I enjoy cooking, I just don't enjoy the planning that goes along with it. The weekly shop is away quicker and smaller and requires a lot less planning.

15 de julio de 2025
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Louis!

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

Quality of produce is excellent .

Quality of produce is excellent .
It took the mystery out of cooking a curry. Very convenient that the ingredients are provided and in the exact amount...no ends of jars left over. I did not expect to be so impressed

23 de abril de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Michael,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valorada con 3 estrellas sobre 5

Like the convenience of having all the…

Like the convenience of having all the ingredients pre weighed and ready to add. Not a huge variety per week. Steak or roast dinners another 50% higher cost.

30 de abril de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Deirdre Forde,

Thank you for taking the time to leave us a review, we really appreciate your feedback!

We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. While we noticed the 3-star rating, we’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
Portia💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

No fuss and handy dinners

23 de abril de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Anonymous,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valorada con 4 estrellas sobre 5

Good variety of recipes

Good variety of recipes, good products and really good portion of side vegetables.

30 de abril de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Elverys Customer,

Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.

If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊

Here’s to more tasty, hassle-free meals ahead! 🥗✨

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊
Portia💚
The Hellofresh Team

Valorada con 2 estrellas sobre 5

Clance dont like it

Clance dont like it

20 de abril de 2026
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Respuesta de Hellofresh Ireland

Hi Ryan

Thank you for taking the time to leave us a review, we really appreciate your feedback!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Rusty💚
The Hellofresh Team

Valorada con 3 estrellas sobre 5

Good put ordering can be improved

Food is very tasty easy to prepare great gir busy weeks but ordering canbe tricky as there is no way to preset dietary requirements so you have to manually search recipes rather than receiving a curated list

25 de mayo de 2025
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Hannah

Thank you so much for giving us a try, we're really glad to hear you enjoyed your meals! We're sorry to hear, though, that some aspects didn’t meet your expectations, and we sincerely apologise for that.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Rusty💚
The Hellofresh Team

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