Hellofresh Ireland Opiniones 3154

TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Good recipes and consistent delivery. Find the app quite difficult to navigate. The chicken we get is always very chewy and not enjoyable so I question where sourcing it. Its putting me off the food... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have been using HelloFresh for about a year now and I can't imagine life without it. The convenience of coming home to a bag of fresh ingredients, without have to put any thought into dinner is... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The four meala we ordered were all high quality and the recipes worked. Motivated my twenty-something son to cook. I love that there is no waste and probably cheaper than going to the supermarket for... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Be careful before you go their website They will take all information from you and even if you don’t select your food it’s going to place an order for you and the customer care would just defend th... Ver más

La empresa ha respondido

Información sobre la empresa

Escrito por la empresa

You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 3 estrellas sobre 5

Missing items and unable to make meals…

Missing items and unable to make meals selected. Although they refunded straight away after reporting.

26 de marzo de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Sarah

Thank you so much for giving us a try, we're really glad to hear you enjoyed your meals! We're sorry to hear, though, that some aspects didn’t meet your expectations, and we sincerely apologise for that.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Rusty💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

Excellent customer service

26 de marzo de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Patricia

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Valorada con 1 estrellas sobre 5

Money deducted from my account without autjorisation

The site is very very confusing. I ordered what I thought was a one time delivery and now Hellofresh is deducting money from my account and sending me food I don’t want

20 de marzo de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Deirdre

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Rusty💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

i loved the dinners they were so tasty…

i loved the dinners they were so tasty and would recommend them to everyone im looking forward to getting my box next week

28 de marzo de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Janice

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

Great tasting food

Great tasting food, great macros, you will probably learn a few cooking tricks as well

19 de marzo de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Adam,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

-Ann💚
The Hellofresh Team

Valorada con 3 estrellas sobre 5

I am thinking about cancelling my…

I am thinking about cancelling my account because there is always something missing, last week the prawns were missing the main ingredient, every week at least one ingredient has been missed and the carrot and pepper that I received for one menu I wouldn't give it to the pony it was so poor

5 de diciembre de 2025
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Sandra,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Ann 💚
The Hellofresh Team

Valorada con 3 estrellas sobre 5

Its very convenient not having to worry…

Its very convenient not having to worry about meals when working full time, choices are good but I'd like more variety, seems repetitive most weeks, the app is hard to use and can be confusing what price your being charged

26 de marzo de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Fiona,

Thank you for taking the time to leave us a review, we really appreciate your feedback!

We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Thanks again for your support, we hope to serve you again soon!

Warm regards,
Ann
The Hellofresh Team

Valorada con 5 estrellas sobre 5

Great valve for money

Great valve for money, so easy to prepare and cook, no waste, and the choices and any meals taste amazing.
Highly recommend to anyone, 10 out of 10.

26 de marzo de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Gordon,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

Don’t need to worry what to cook for…

Don’t need to worry what to cook for dinner have all ingredients ready and easy to cook

22 de marzo de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Eliza,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

Love it, love it, LOVE IT💛

I love the layout of the app. It is easy to navigate and I get hungry as soon as the photos of the food appears. It caters for all my needs and the customer care is impressive. Love it, love it, LOVE IT 💛

26 de marzo de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Annie,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

making cooking good food eazy and fun

Your product makes cooking good food fun and a lot less waste.Realy enjoying making and eating everything with all the new smells and the amount to cause from every week there's always something new to try.

12 de marzo de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Kevin,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

-Ann💚
The Hellofresh Team

Valorada con 1 estrellas sobre 5

I wanted to look up the meals to see…

I wanted to look up the meals to see what would suit me, unfortunately I was asked to to put in the dates I want delivery on then I was asked to put in my bank card details , I hadn't even got the option of looking up recipes first, who puts in bank details before they see what they are buying, so just got off the app once they asked for this. I thought this was a very weird way to sell the products.

26 de marzo de 2026
Opinión espontánea
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Siobhain!

Thanks for bringing this to our attention!

If you would like to check out our recipes you can find these by clicking on "Our recipes" on our homepage or visit: https://www.hellofresh.ie/menus

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Ann 💚
The Hellofresh Team

Valorada con 3 estrellas sobre 5

Would appreciate alot if you have more…

Would appreciate alot if you have more high protein low calorie options

Many weeks i am struggling to pick options

5 de marzo de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Aashish,

Thank you for taking the time to leave us a review, we really appreciate your feedback!

We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Thanks again for your support, we hope to serve you again soon!

Warm regards,
Ann
The Hellofresh Team

Valorada con 5 estrellas sobre 5

Good quality ingredients and good recipes selection

The ingredients are good quality and locally sourced, there are many recipes to choose from and they are all tasty. Then, the ingredients provided are precise.

26 de septiembre de 2025
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Barbara,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

Lovely food

Lovely food
Does exactly what it says

5 de febrero de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Brenda

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Valorada con 4 estrellas sobre 5

Recipe cards are very easy to follow.

Recipe cards are very easy to follow.
Hacks, addding tumeric to rice, great.

2 de febrero de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Helen

Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.

If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊

Here’s to more tasty, hassle-free meals ahead! 🥗✨

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊
– Rusty💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

Everything good and fresh

Everything good and fresh

12 de marzo de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi William

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

Excellent experience with Hello Fresh.

Arrive on time. Good variety of menus.
Everything except salt, pepper and olive oil included.
Very well laid out cooking instructions.
No food waste. 👍

23 de febrero de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Stephen

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

Great menu choices fresh ingredients …

Great menu choices fresh ingredients easy instructions to follow

20 de marzo de 2026
Opinión espontánea
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Issie

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Valorada con 4 estrellas sobre 5

The box arrived to my house

The box arrived to my house, the bottom of the box was wet and the ice bags were both torn making the bags of ingredients wet. This is my first week and I hope that it does not happen again

12 de marzo de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Mary

Thanks so much for giving us a try. We do apologise for the experience you have had.

We would love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Rusty💚
The Hellofresh Team

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