Hellonavea Opiniones 9

This purchase was low quality from the beginning . The pump is inferior, the fittings are poor, the ball lost a bit of air during the first month, after I opened the zip and re inflated the ball, the zip broke whilst trying to close it. I requested a replacement outer ball, but have been met by a stone cold negative response. DO NOT PURCHASE FROM THESE PEOPLE.

Awful. Herding ball came without the repair patch that is itemised in the instruction leaflet. Been trying to get somewhere with Navea now for nearly a month. They are now no longer responding to my emails. Even asked if I could just buy the bloody patch but zero response. Do not buy from them.

DO NOT BUY!!!!!!!!!!
I ordered the large ball for my German Shepherd. She loved the ball but within 3 hours the stitching beside zipper gave away and therefore the inner ball was punctured . It was not stitched properly! I contacted them right away sent pictures, at first they said they would replace it. Then the next day the decided it was the dog not their product. I have spent many hours going back and forth. They say they give you a 14 day guaranteed NOT TRUE ! THEY LIE!
They do not stand behind their product they just rip you off.

didn't last at all stupid handle on it which isn't shown in the original ad and even the zip area while covered is still able to be ripped not happy at all no response whatsoever wish I hadnt bothered now

Looked to be a decent product but the stitching on the handle is very poor. My dog played for a few minutes and then tore the handle off with a flick of his head. This left a hole which will now be tore open if I let him play again. I contacted NAVEA and gave the opportunity to respond before I left review. They have ignored my complaint. Total silence!

I have video of it happening and phots of the damage which I will now put out there for people to see.

Don’t waste your money.

Don't be fooled by this rubbish. It lasted less than a day with a Labrador. Despite their claims of a 14 day money back guarantee, they offered a replacement ball, a 50% refund or a 70% refund after a bit of pushing.

They had the audacity to state they were mislead by their manufacturers which lead to poor quality. Poor quality is not my issue, you advertised the product, I purchased it based on your statements and they were lies.

In the process of doing a charge back via credit card.

Awful product. Feel like I’ve been scammed. Item did not look anything like what was advertised. The zip split the first time we tried to close it and now we can’t pump the ball up enough as the zip now keeps splitting.
I have sent two emails to the company and been completely ignored. There is no other way to contact the company. Avoid at all costs. Total waste of money.

The Navea ball is not fit for purpose, it lasted approximately 4 seconds, the company is stalling regarding refunding me and has only offered a 50% refund.
I feel this company is scamming people, they advertise the ball as hard-wearing with an indestructible cover, tested on Malinois, my dog destroyed it in seconds.
The ball came from China, it's obviously a cheap temu special.

*Edited to add that the 'company' is now ignoring my emails altogether and has blocked me on social media.
Avoid like the plague.

Fraudulent. What I received what not remotely close to what was advertised. $50 for the small - I wish I could upload photos.

They are ripping off another legitimate dog toy, herding ball. I got a latex or silicone yoga ball and janky manual pump that looked like it came from the dollar store.