I thought that this was the page for the brilliant UK brand helloSKIN but have realised that this is a totally different brand, nevertheless helloSKINs eye masks are the best I’ve tried!
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Consulta las opiniones de los clientes
HelloSkin is an excellent supplier of skin products. But less excellent is the fact that they have no recycling or re-use policy on the substantial plastic containers used for many of their products.... Ver más
La empresa ha respondido
I've ordered twice now from HelloSkin On both occasions dispatch and delivery have met and even exceeded my expectations. Also unlike some companies they send tracking numbers so you can t... Ver más
I had the absolute pleasure of visiting HelloSkinClinic in Birmingham and couldn’t have asked for a better experience. The lovely Denie took care of my treatments, and I’m absolutely thrilled w... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
What if you could make decisions based on data instead of brand name? Living with a skin condition, you know that all skin types are different. Products that work on your friend, don’t necessarily work on you. The skincare market is a jungle to navigate in - but HelloSkin is changing this! Before a product becomes available on HelloSkin.co.uk, our team of PhD’s research all products and ingredients for scientific evidence in relation to the specific skin condition. If you have a skin condition, you have our full attention. We want to give you the best product recommendations but…. we also need your help. To provide you with the best guidance, we need information on how the specific products work for you. This way we get knowledge on the possible efficacy of the ingredients in the products and are able to help people with similar skin conditions and symptoms as you. Therefore, after your purchase on HelloSkin.co.uk, we will ask you about your condition - and it’s entirely optional to answer. After 30 days we'll follow up to hear about the effect of your product, and that’s it. You will then help us understand what you are living with every single day and at the same time, you’re making a difference for others.
Información de contacto
This is not helloSKIN
I thought that this was the page for the brilliant UK brand helloSKIN but have realised that this is a totally different brand, nevertheless helloSKINs eye masks are the best I’ve tried!
Terrible Customer Service
I’m so disappointed! After receiving a free sample of the Helloskin Hydrogel Eye mask (via a different retailer) which I absolutely loved, I decided to order 3 packs for myself, my daughter & daughter in law. Was really looking forward to receiving my order and surprising the girls but despite my attempting to contact Customer Services on numerous occasions to try to track my order and not receiving any communication back, I was totally surprised to receive an email over 2 weeks after ordering to say my order had been cancelled ( not by me) and a refund was on its way. I’ve checked the website and the items are still available to order so I have no idea why my orders been cancelled. So disappointed not to received these amazing eye masks and with the lack of communication. Be aware and prepare yourself for disappointment!
5 STARS ⭐️⭐️⭐️⭐️⭐️
I had the absolute pleasure of visiting HelloSkinClinic in Birmingham and couldn’t have asked for a better experience.
The lovely Denie took care of my treatments, and I’m absolutely thrilled with the results. I opted for Botox, under-eye and neck anti-aging treatments, along with a touch of lip filler. I was initially worried about the pain, but Denie applied numbing cream, and I didn’t feel a thing! The results have been truly incredible.
What also stood out was the clinic’s convenient location, stunning decor, and the warm, welcoming staff who greeted me on arrival.
I can’t recommend HelloSkinClinic highly enough!
Excellent service
Excellent service, prompt arrival of my order and absolutely thrilled. Thank you helloskin
Verkeerd product, slechte klantenservice
Ik heb een ander product gekregen dan ik besteld had. Daarna heb ik op meerdere manieren hen proberen te bereiken en heb op geen enkele manier iets teruggehoord. Ik vertrouw deze partij niet meer.
Levertijd grote grap
Levertijd van 1-2 dagen klopt NIET. Inmiddels al 1,5 week aan het wachten. Contact opgenomen en werd gezegd dat mijn pakket wat vertraging had en er uiterlijk 2 dagen later zou zijn, ik wacht inmiddels nog steeds. Slechte service.

Respuesta de HelloSkin
My mom appreciate my gift of noie sets
My mom appreciate my gift of noie sets. She said she feels younger because of the freshness and moisture in she skin.
Have just received an empty box instead…
Further update received my order several days later. So very happy and would recommend to others.
An update on my experience below - they responded in less than half an hour. Have offered a 50% refund and are resending my order and were very apologetic. So have changed my review from poor to average.
Have just received an empty box instead of one with 4 bottles of Aveeno shampoo/bodywash - haven't even had to open the box just picking it up it's clear there is nothing in it - I'm not sure the box would have been able to hold 4 bottles in it. No way of contacting them other than by email. I am now waiting to hear back from them.
No plastics policy.
HelloSkin is an excellent supplier of skin products. But less excellent is the fact that they have no recycling or re-use policy on the substantial plastic containers used for many of their products. They cannot control their product suppliers but they could exert influence and ensure that customers know what can be recycled. Currently, this is largely not clear.
NOT GOOD ENOUGH.

Respuesta de HelloSkin
Good efficient service and well priced.
I have been using Oilatum cream for…
I have been using Oilatum cream for years and HelloSkin have been very reliable suppliers with great prices and fast delivery they are very highly recommended

Respuesta de HelloSkin
Excellent Customer Service
Very prompt reply to emails . Friendly and approachable staff in customer service dept.

Respuesta de HelloSkin
I was very impressed with HelloSkin
I was very impressed with HelloSkin, their delivery's were very punctual, and their customer service is second to none, I will always use Hello Skin in future

Respuesta de HelloSkin
Looking to ship Oilatum to Australia....
Looking to ship Oilatum to Australia, HelloSkin came up with the best all round value. Good communication, many thanks.

Respuesta de HelloSkin
HelloSkin stock the products that I…
HelloSkin stock the products that I need at a good price. The only down side is you can only purchase six items at a time, so if you need more you have to pay for shipping for every six items.
Great company with excellent service
Great company with excellent service. Have bought several items from them and they have all been first rate on my sensitive skin.
Will be buying more in the future.

Respuesta de HelloSkin
Bad bad company
Ordered 3 of EVY Sunscreen Mouse Kids and they are all out of date within 9 months.
Very unfair
Mukhtar

Respuesta de HelloSkin
👍🏼
Great price. Keeps you updated with the shipping. They securely packed the items for shipping as well. Thank you. 👍🏼

Respuesta de HelloSkin
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