I thought that this was the page for the brilliant UK brand helloSKIN but have realised that this is a totally different brand, nevertheless helloSKINs eye masks are the best I’ve tried!
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Consulta las opiniones de los clientes
HelloSkin is an excellent supplier of skin products. But less excellent is the fact that they have no recycling or re-use policy on the substantial plastic containers used for many of their products.... Ver más
La empresa ha respondido
I've ordered twice now from HelloSkin On both occasions dispatch and delivery have met and even exceeded my expectations. Also unlike some companies they send tracking numbers so you can t... Ver más
I had the absolute pleasure of visiting HelloSkinClinic in Birmingham and couldn’t have asked for a better experience. The lovely Denie took care of my treatments, and I’m absolutely thrilled w... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
What if you could make decisions based on data instead of brand name? Living with a skin condition, you know that all skin types are different. Products that work on your friend, don’t necessarily work on you. The skincare market is a jungle to navigate in - but HelloSkin is changing this! Before a product becomes available on HelloSkin.co.uk, our team of PhD’s research all products and ingredients for scientific evidence in relation to the specific skin condition. If you have a skin condition, you have our full attention. We want to give you the best product recommendations but…. we also need your help. To provide you with the best guidance, we need information on how the specific products work for you. This way we get knowledge on the possible efficacy of the ingredients in the products and are able to help people with similar skin conditions and symptoms as you. Therefore, after your purchase on HelloSkin.co.uk, we will ask you about your condition - and it’s entirely optional to answer. After 30 days we'll follow up to hear about the effect of your product, and that’s it. You will then help us understand what you are living with every single day and at the same time, you’re making a difference for others.
Información de contacto
Disappointing
The product I received - Zeroderm - is definitely not the same product as when I bought a tub from the chemist. This stuff I received doesn’t even absorb into the skin. I found blue bits of paper in the tub and lots of air bubbles. The product seemed watered down and thinner than the authentic product. The packaging seemed fake. They say they offer returns, but do not include free returns postage.
14 de abril de 2018
Opinión espontánea
Respuesta de HelloSkin
Hi Laura, We’re really sorry to hear that you believe the product to be faulty. We can’t see a reason for this to be the case, as we only source from official wholesalers. However, as per our email to you, we would like to offer a solution so that you are not left dissatisfied.
Very satisfied with the orders I have …
Very satisfied with the orders I have made and the usefull information contained in your emails. The effect of the E45 products I have tried have been better than the Double Base recommended by my doctor for my ecxema, which I suspect is caused by reaction from water tablets I take for Heart Failure.
12 de enero de 2018
Opinión espontánea
Respuesta de HelloSkin
Thank you for taking the time to leave a very helpful review. We are very pleased to hear you have enjoyed shopping with us and find our emails informative. We look forward to being able to help you again soon.
I have ordered twice just before …
I have ordered twice just before Christmas very good delivery and best price online
4 de enero de 2018
Opinión espontánea
Respuesta de HelloSkin
Thank you for taking the time to leave a review. We are happy to hear that your orders arrived in good time despite the Christmas rush. We wish you a very Happy New Year!
Excellent service always !!
vey fast delivery very good packaging and excellent products especially the flexitol that has cleared my dry itchy scaly skin on my feet and also my dermatitis on my hands - thank you!!
3 de enero de 2018
Opinión espontánea
Respuesta de HelloSkin
Thank you for your review, June. We are very pleased to hear that the flexitol cream has helped your feet and hands! You are always welcome to contact us if you would like any further product advice.
Second time I order from the website
Second time I order from the website - great products at great prices and quick delivery
3 de enero de 2018
Opinión espontánea
Respuesta de HelloSkin
Thank you for your review. We are very happy to hear you have enjoyed shopping with us and, we look forward to welcoming you back for a third visit!
Its good product.
Its good product.
Paking and posting service is very good.
Delivery comes within described time.
I recommend them.
3 de enero de 2018
Opinión espontánea
Respuesta de HelloSkin
Thank you for taking the time to write a review about HelloSkin. We are delighted to hear you have enjoyed shopping with us. We hope you enjoy your product.
Good products (have helped me a lot) …
Good products (have helped me a lot) and really fast delivery. Good follow up emails. Not often I give a 5 star review - but well deserved. :-)
3 de enero de 2018
Opinión espontánea
Respuesta de HelloSkin
Thank you for leaving a great review about HelloSkin. The team here are very pleased to hear the products are making a great improvement to your skin and we look forward to being able to help you again soon!
Small Item put in a box is not helpful
small item that can fit to my box mail, but helloskinshop put in a box, so I need to go in post office to collect it if Im not around... post offfice is 15 minutes away from home....
23 de noviembre de 2017
Opinión espontánea
Respuesta de HelloSkin
Thank you for taking the time to leave a review, Karen. At HelloSkin we strive to provide an efficient and environmentally-friendly delivery service while ensuring your items arrive in a perfect condition. We appreciate your feedback regarding the packaging and are looking at how we will package orders such as yours in the future.
Excellent service!
22 de noviembre de 2017
Opinión espontánea
Respuesta de HelloSkin
Thank you for your review. We are pleased to hear that our service was 5 star! We look forward to being able to help you again soon.
Great service
Great service, great products, great prices and speedy delivery. Most importantly knowledge and experts on skin problems. Can't reccomend helloskin enough.
22 de noviembre de 2017
Opinión espontánea
Respuesta de HelloSkin
Hi Samantha, thank you for taking the time to leave a review about HelloSkin. It's great to hear you would recommend us!
We are very proud to be able to share our knowledge to help people living with skin conditions. Our goal is to help people with skin conditions live more confident and comfortable lives. We are really glad to hear that you have been able to experience some of this. Remember you can always contact us if you have any questions about your skin.
great service great range great prices.
22 de noviembre de 2017
Opinión espontánea
Respuesta de HelloSkin
Thank you for your review, Sue. It's always a pleasure to hear from a happy customer!
Extremely disappointed
I see I am not the only person who got their review removed. I suffer eczema and the product I bought form HelloSkin just made it worse. I read it's part of Leopharma but what kind of genuine organisation takes down honest reviews from their customer. Very disappointing.
11 de noviembre de 2017
Opinión espontánea
Respuesta de HelloSkin
Dear Marjory,
Thank you for leaving a review about HelloSkin.
We are very sorry to hear that the product you bought from us made your eczema symphoms worse.
At HelloSkin we believe it is very important for our customers to be able to read all reviews, good or bad in order to make the right choices for their skin.
I am sorry there seems to have been an issue with your review being published, please could you contact - contact@helloskinshop.co.uk with your order number so we can locate your review and see what the issue is?
Many thanks,
The HelloSkin Team
Dishonest product reviews
I reviewed a product and stated I had a reaction to it. Within weeks the review was taken down and replaced with high ranking reviews. Dishonest!
There was nothing sensitive about my review other than saying it caused a reaction and I would not be buying it again.
6 de noviembre de 2017
Opinión espontánea
Respuesta de HelloSkin
Dear Hussein,
Thank you for taking the time to review HelloSkin.
We are sorry to hear you had a reaction to the item you purchased from us. We try to publish all reviews on our website good and bad as we believe this is extremely important for other customers when making a decision of what product might be best for their skin. There are occasions when a review cannot be displayed due to the sensitive nature of the content.
We would be more than happy to re-evaluate our decision on your review. Please just contact us at contact@helloskinshop.co.uk with your order number so we can locate the review.
Many thanks,
The HelloSkin Team
Supberb company
At last, a company that really puts the customer first. The customer service, delivery and products are outstanding. Their website is easy to use and follow and their prices are very competitive. If you suffer from dry skin, eczema or psoriasis, go to Helloskin. You won't be disappointed.
30 de septiembre de 2017
Opinión espontánea
Ordered a product I couldn't get …
Ordered a product I couldn't get anywhere, delivered he next day! My new go to skin shop!
18 de mayo de 2017
Opinión espontánea
Fast delivery and good prices
I've ordered twice now from HelloSkin
On both occasions dispatch and delivery have met and even exceeded my expectations.
Also unlike some companies they send tracking numbers so you can track delivery.
Excellent website with lots and lots of useful on the products they sell.
Even more surprising is their prices are quite reasonable!
Good service - good prices - what more can you ask for?
19 de enero de 2017
Opinión espontánea
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