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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Ordered earrings and a BTS ring, had ordered a Jimin ring before but when received it was too small, customer service took size of Jimin ring and sent my BTS one slightly bigger n it fits perfectly on... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I can’t believe how beautiful quickly my order arrived. I ordered a hoodie on the 8th of December, a little skeptical because I had never ordered from them before. It arrived on the 13th of Decemb... Ver más

Valorada con 4 estrellas sobre 5

I ordered 2 items and only received one of them. Apparently since BREXIT - as with many companies - there are increased difficulties with cross border shipping (I live in Austria); they are working on... Ver más

Valorada con 5 estrellas sobre 5

Just recently bought myself a Daechwita bomber jacket and I absolutely love it. As always delivery was super fast, product arrived in perfect condition and questions about it before I purchase were... Ver más

Información sobre la empresa

  1. Supermercado de productos coreanos

Escrito por la empresa

Kpop store committed to providing our customers with top quality merchandise with faster shipping times without compromising customer service.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

97 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 3 estrellas sobre 5

Got the wrong BTS hoodie

I ordered the grey BTS military wait hoodie with the BTS logo in army camo colours on the front but instead I got the khaki green hoodie with the white BTS logo on front and BTS CREW (Military Wait Division) on the back.
Not what I ordered but it's ok I guess.

2 de enero de 2024
Valorada con 5 estrellas sobre 5

Cute plush purse!

Excellent customer service and fast shipping. Received the plush purse my daughter wanted for Christmas and super delighted. It’s so cute and look forward to shopping at this shop again.

16 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I can’t believe how quickly…

I can’t believe how beautiful quickly my order arrived. I ordered a hoodie on the 8th of December, a little skeptical because I had never ordered from them before.

It arrived on the 13th of December before items I’d ordered elsewhere since the 3rd!! Plus it arrived perfectly sized and just exactly as advertised. Thank you soo much Hellosouthkorea!

15 de diciembre de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good customer service

I ordered 2 items and only received one of them. Apparently since BREXIT - as with many companies - there are increased difficulties with cross border shipping (I live in Austria); they are working on it... Was disappointed and angry at first, but the customer service (shout out to Cynthia) was really great! Got the second part sent again and even two small gifts with it, which I was really happy about. The goods themselves were tiptop.

29 de noviembre de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Order received

I received the remainder of my order today ahead of schedule. Thank you Hellosouthkorea for following up.

6 de septiembre de 2023
Logotipo de hellosouthkorea.com

Respuesta de hellosouthkorea.com

Hi Ceseli, we are very sorry that you feel dissatisfied with our service. I have reviewed this and saw that you sent us an email on 12.09.2023 at 21:27. We replied you on the 12.09.2023 at 22:13 to let you know that the missing items were shipped separately from our Los Angeles warehouse.

Please could you check your junk folder for this email? We have resent it. Just in case you aren't receiving our emails, here is the tracking information for your outstanding order shipped on 8th September following your purchase on 7th September: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9200190334102546678552

Valorada con 5 estrellas sobre 5

I bought a Life Goes On hoodie

I bought a Life Goes On hoodie, and 2 BE sweatshirts. They are made of high quality soft cotton. The colors are beautiful. They even wrote Life Goes On like the album cover! Very cool! I bought a 3xl cus I like Big Hoodies that are comfy and I can wear layers underneath. It is perfect. It’s so hard to find the good quality sweatshirts as K-pop merchandise so I always buy from Hellosouthkorea!

29 de abril de 2022
Valorada con 1 estrellas sobre 5

Item never arrived and I have been…

Item never arrived and I have been unable to pull up the web page to get help. It's been consistently saying web page unavailable. Very frustrating.

26 de diciembre de 2021
Logotipo de hellosouthkorea.com

Respuesta de hellosouthkorea.com

Hi Christa, apologies for the service you received. We had a technical difficulty which made our site (as with thousands of other sites inaccessible for a few hours) - this may have been when you tried. We have looked into this and it looks like this item was reshipped to you . Could you please confirm that you eventually received the item?

Valorada con 5 estrellas sobre 5

Stylish clothes

Great Korean store actually. I have noticed it in the internet and I can be considered as shopoholic. I thought that it would be a great experience to acquire some new clothes from other continent. I saw Korean people on the TV and I really liked their style. So, here everything is pretty clear. I got my clothes and everyhing was delivered correctly, without any delays or bad clothes. I want to thank this store, because they clarified all the details conerning shipping and delivery, thus I had no issues with them. I wish thos store prosperity and think that Korean style is cool.

11 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very hppy

Anything I have ordered has come to me on a good state. I know it takes a while to ship to Australia, but the wait is worth it.

26 de octubre de 2021

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