Helloyummy Box Opiniones 

237
TrustScore: 3.5 sobre 5

3,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Recieved two deliveries now and have been very impressed by what has been sent. The selection and quality of the items is really great. I will continue with this subscription and will reccome... Ver más

Valorada con 1 estrellas sobre 5

Very disappointing! The contents were very basic items I could buy in any supermarket a lot cheaper than the subscription price! Cancelled immediately! Avoid avoid avoid!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am surprised at the negative reviews, as we personally love our Yummy Box! Yes, it's not always snacks and can sometimes be things like air fryer cooking oil or truffle mayo - but they're useful i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic experience. My first box was great. Taco seasoning, wraps, a BIG bag of crisps (not an individual bag), chocolate, fibre powder, non-alcoholic drinks, pasta sauce, musili, fancy tea, kat... Ver más

La empresa ha respondido


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

237 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 96% de las opiniones negativas

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3,6

Todas las opiniones

(237)

119 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

My monthly treat

My monthly treat - always a nice surprise seeing what’s inside each box and it makes me try things that I otherwise wouldn’t but in many cases I end up buying more of … well recommended…

28 de marzo de 2026
Opinión espontánea
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Respuesta de Helloyummy Box

Hi Barry,

Thank you for taking the time to leave a positive review, we're so glad to hear you've been loving our boxes.

Here's to many more exciting discoveries!

Valorada con 5 estrellas sobre 5

Positive Feedback

My experience with Hello Yummy has been a positive 1. Betsy, rectified an issue within a day of me raising it - was a technical fault on the website that they corrected for me quickly & effectively.
I then let them know an item had been damaged in transit - this was more so they were aware and again Betsy went above & beyond to rectify it.
Nothing but praise for Betsy 😊

25 de marzo de 2026
Opinión espontánea
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Respuesta de Helloyummy Box

Hi Jen,

What a lovely review, thank you so much for the feedback!

We're so pleased that our customer service team have been able to assist you effectively, and thank you again for sharing such kind words 💛

We can't wait to share more yummy boxes with you!

Valorada con 5 estrellas sobre 5

Decent amount of products for the money…

Decent amount of products for the money can't complain. But unfortunately alot of the stuff not too my liking. I am I my writing this review as I have just sent an email too cancel & have read that someone sent several emails but couldn't cancel till they wrote a review on here. Hense the review.

26 de marzo de 2026
Opinión espontánea
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Respuesta de Helloyummy Box

Hi Ryan,

Thank you for taking the time to leave a review!

Our customer service team are available 9am to 5pm Monday to Friday, and a member of our team has responded to the cancellation request you sent in yesterday evening 🙂

We hope you stick around for more tasty discoveries.

Valorada con 4 estrellas sobre 5

We like the surprises….

We have been getting these boxes for a while and like the surprise element, although that does mean that sometimes items aren’t things we would normally choose, but that’s part of the fun!
The most recent box was excellent, with recognisable brands and some new or more obscure options too.
The only downside for us is that we have tried new products which we can’t easily find locally, meaning a large on line order is needed if we want to have that item again.
If you are willing to try new products and are happy to accept an element of risk then I would highly recommend Hello Yummy Box. 👍 If not then probably best to purchase your preferred products from your normal outlet. 😆

11 de marzo de 2026
Opinión espontánea
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Respuesta de Helloyummy Box

Hi Julie,

Thank you for the lovely feedback, it's great to hear that we've introduced you to new tasty products and brands! ✨

Here's to many more exciting discoveries in 2026!

Valorada con 5 estrellas sobre 5

Never dissapointed always a great…

Never dissapointed always a great selection of products that are usually new to me so its fun putting them to use. Lovely notes on each product and where to purchase. A great fun surprise every month that doesn't break the bank.

26 de marzo de 2026
Opinión espontánea
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Respuesta de Helloyummy Box

Hi Sally,

Thank you for leaving a five star review, we're so glad to hear you've been loving our boxes and had chance to discover new and exciting products ✨

Here's to many more tasty discoveries in to come!

Valorada con 5 estrellas sobre 5

Phenomenal value for money

Phenomenal value for money and lots of surprises each month. Through the subscription service we have discovered many new favourite brands and products. So many delicious foods, snacks and drinks that we’d never heard of before are now regular buys.

26 de marzo de 2026
Opinión espontánea
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Respuesta de Helloyummy Box

Hi Claire,

Thank you for taking the time to leave us such a lovely review!

We're so glad to hear you've been pleased with our service, Hello Yummy Box is all about discovery so it's great to know that you've been able to find new brands and products by subscribing.

Here's to many more yummy discoveries to come! 🌟

Valorada con 5 estrellas sobre 5

We love getting our boxes every month…

We love getting our boxes every month and seeing what treats we have inside, there's all something for everyone in the family and they are good value for money.

8 de marzo de 2026
Opinión espontánea
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Respuesta de Helloyummy Box

Hi Jamie,

Thank you for the lovely feedback!

It's great to hear that your family enjoy sharing all of the Hello Yummy Box goodies.

Here's to many more yummy discoveries to come 🌟

Valorada con 4 estrellas sobre 5

I have been getting Yummy Box for…

I have been getting Yummy Box for several months now, and always look forward to seeing what is in it. From snacks to drinks and cooking sauces it is always great value for money and encourages you to try new foods.
Includes vegan and gluten free items too.

26 de marzo de 2026
Opinión espontánea
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Respuesta de Helloyummy Box

Hi Debbie,

We're so glad to hear you've been enjoying Hello Yummy Box, we hope you continue to stick around for more tasty discoveries!

Thank you for the lovely feedback and we can't wait to share more amazing brands and products with you soon.

Valorada con 5 estrellas sobre 5

I really enjoy our monthly Yummy Box

I really enjoy our monthly Yummy Box. The selection of foods is a real treat and we like trying new things that we wouldn't come across in our typical shops. It always arrives well-packed and represents good value for money.

1 de marzo de 2026
Opinión espontánea
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Respuesta de Helloyummy Box

Hi Emma,

Thank you for taking the time to leave such lovely feedback!

It's great to hear that you've been able to discover new products in your boxes, that is exactly what Hello Yummy Box is all about.

Here's to many more yummy discoveries to come 🌟

Valorada con 5 estrellas sobre 5

Always love the variety of the items in…

Always love the variety of the items in the boxes - something for everyone. I've also sought out items to buy again. Customer service is very friendly and helpful. If you want to cancel it's very easy (unlike other competitors). Thanks!

26 de marzo de 2026
Opinión espontánea
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Respuesta de Helloyummy Box

Hi Niki,

We're so happy to hear you've been pleased with our service, our customer service team are always happy to help!

We've got some very exciting boxes in the works, and we can't wait to share more tasty products with you.

Here's to many more discoveries to come 🌟

Valorada con 5 estrellas sobre 5

I love receiving my Yummy Box :-)

I love receiving my Yummy Box :-). It usually contains a scrumptious delight or two, always has useful 'cupboard' items, and sometimes it introduces me to items I would never have picked up in the supermarket! It's like opening a Christmas present every month of the year!

17 de marzo de 2026
Opinión espontánea
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Respuesta de Helloyummy Box

Hi Georgina,

Thank you so much for leaving a 5 star review!

We're delighted to hear that you've been enjoying the products in our boxes, Hello Yummy Box is all about discovery so it's great to hear that we've been able to introduce you to new items!

We can't wait to share more goodies with you each month 🌟

Valorada con 5 estrellas sobre 5

A box filled with amazing products

A box filled with amazing products. Very happy!

9 de marzo de 2026
Opinión espontánea
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Respuesta de Helloyummy Box

Hi Mandy,

We're so glad to hear you've been enjoying the yummy products in our boxes, thank you for the kind feedback!

Here's to many more yummy discoveries to come 🌟

Valorada con 5 estrellas sobre 5

Great contents of yummybox and great…

Great contents of yummybox and great customer service

1 de marzo de 2026
Opinión espontánea
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Respuesta de Helloyummy Box

Hi Joel,

We're so glad to hear you've been pleased with our customer service and enjoy receiving your boxes, thank you for leaving a 5 star review!

We can't wait to share more tasty discoveries with you very soon.

Valorada con 2 estrellas sobre 5

Can't cancel subscription

I gave it a go as first parcel was reduced. I forgot about subscription and second parcel arrived. Since then I've been trying to cancel. Website asks to send an email. I have sent 4 emails. Been waiting for over a week with 0 response. Boxes were meh. Definitely not worth anywhere near £15. I liked maybe 2 things from each box and the rest I have tossed to the bin. Don't bother

Added the star as team has responded to this review and cancelled my subscription.

11 de marzo de 2026
Opinión espontánea
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Respuesta de Helloyummy Box

Hi Angelika,

Thank you for taking the time to leave a review.

We have checked our system and don't seem to have received any emails from you. However I have located your subscription and cancelled it today for you, ensuring no further payments are taken.

Our customer service team are available Monday to Friday and always aim to respond to enquiries within 48 hours. Our email address is hello@helloyummy-box.com

I hope this helps to know, and you give Hello Yummy Box another try soon!

Valorada con 5 estrellas sobre 5

We love our Yummy Box!

I am surprised at the negative reviews, as we personally love our Yummy Box!
Yes, it's not always snacks and can sometimes be things like air fryer cooking oil or truffle mayo - but they're useful items so we enjoy it every month.
The variety is great, the quality is great and it's something that we look forward to arriving each month.

12 de marzo de 2026
Opinión espontánea
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Respuesta de Helloyummy Box

Hi NF,

We're so glad to hear you've been pleased with our service, thank you for the kind feedback!

We always try to include a mix of products in our boxes, from snacks and drinks to useful cooking hacks, so it's lovely to hear that you've been enjoying your boxes each month.

Here's to more tasty discoveries in 2026! 🌟

Valorada con 2 estrellas sobre 5

Scam

This is a scam they lock you in and you can’t cancel subscription you have to email them they don’t reply wish I’d have checked on here befor I bought the stuff u get are freebies from companies it’s not goodies box of rubbish

5 de marzo de 2026
Opinión espontánea
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Respuesta de Helloyummy Box

Hi Brenda,

Thank you for taking the time to leave a review.

As confirmed by our customer service team, we cancelled your subscription as per your request, and responded to your email in less than 24 hours of you getting in touch. Our customer service team are available Monday to Friday 9am to 5pm, and we always aim to respond in a timely manner of 48 hours or less.

Our boxes are filled with retail sized goodies and we always try to include a range of products from snacks, to drinks and cooking hacks.

Thank you again for leaving your review; our customer team are always available and happy to help if you have any further feedback you'd like to discuss.

Valorada con 1 estrellas sobre 5

Impossible to cancel subscription

Missing item in my first box and they still won't cancel my 1 month subscription. I have waited days for response to cancel. If they charge me for second box I will take legal action.

5 de marzo de 2026
Opinión espontánea
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Respuesta de Helloyummy Box

Hi There,

Thank you for taking the time to leave a review.

We're so sorry to hear you were missing an item from your first box! Please do let our customer service team know, and a refund will be issued for the missing product.

Our customer service team always try to respond promptly, replying to all enquiries within 2-3 working days, Monday to Friday.

We try to make our cancellation policy clear throughout the sign up process and via our FAQ section on our website, but we apologise if this was made unclear.

We hope you will be back to give Hello Yummy Box another try, with each box providing a unique experience with and new treats to discover!

Valorada con 2 estrellas sobre 5

Box of little interest

Box has a few interesting item worth less than a few pounds, the rest is clearly just junk or products someone else couldn’t sell. Honestly value is way under £15, don’t waste the money.

11 de febrero de 2026
Opinión espontánea
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Respuesta de Helloyummy Box

Hi Jacob,

We’re really sorry to hear that your experience didn’t meet expectations, and we appreciate you taking the time to share feedback.

At Hello Yummy Box, we carefully curate each box to offer a mix of exciting products from brands big and small. We work hard to ensure customers receive both variety and good value for money, with each box being worth £35.

We understand that taste is very personal, and not every product will suit everyone, but we are always looking to improve and we will take your feedback on board for our future boxes.

Valorada con 2 estrellas sobre 5

Hard to cancel

I hate websites where you have to email to cancel. Wouldn’t buy again for this reason. They do this on purpose so it’s harder for people to cancel.

7 de febrero de 2026
Opinión espontánea
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Respuesta de Helloyummy Box

Hi there,

Thank you for taking the time to leave a review.

Our customer service team are happy to help with any subscription changes or cancellations Monday through to Friday 9am to 5pm, and always respond within a timely manner of 48 hours or less.

We really appreciate your feedback on our cancellation process and we will take your comments on board to ensure it is efficient for all customers.

Valorada con 2 estrellas sobre 5

Not really snacks.....

Gives the impression that you'll be getting a box of 'snacks' and the picture shows things like nuts, chocolate etc. Thought it would be good for packed lunches. However the reality is just a random bunch of stuff...for instance, air fryer oil, a beer, tofu, vitamin drinks etc. All nice enough stuff but not what i'd call snacks. Also, due to the timing of payments and then a big delay before you receive your box, they try to charge you for the next box long before it's due and don't give you any opportunity to cancel it...by the time you've seen what's in the first box it's too late to cancel your second. To be fair, I fought this and they gave in but I shouldn't have had to.

2 de febrero de 2026
Opinión espontánea
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Respuesta de Helloyummy Box

Hi Vic,

Thank you for taking the time to leave a review.

Hello Yummy Box is all about discovering snacks, drinks and cooking hacks, which is detailed on our website. Our goal with each monthly box is to give subscribers the chance to discover new and exciting products that they might have not tried before.

We’re sorry to hear about your experience with the cancellation process. As outlined in our emails, FAQ page, and terms and conditions: cancellations, skips, or pauses must be requested before the 24th of the month. Customers are welcome to pause their subscription prior to receiving their first box, if they are unsure about continuing the subscription.

We appreciate your feedback and will take this on board for future boxes.

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