Helloyummy Box Opiniones 

I’ve been a Yummy Box subscriber for quite some time and have discovered some truly amazing products along the way. While a few boxes have occasionally felt a little underwhelming, the majority offer great variety and value, making it an enjoyable way to try new items. Occasionally, I’ve received duplicate products from previous boxes, but most of the time the selections are fresh and interesting. I’ve rated four stars as some boxes don’t always meet the expected value, whereas others exceed it and feel like excellent value for money overall.

Love these boxes! Great selection of surprises! Cool stuff and amazing value!

I have been a customer for over a year and for the majority of the time the boxes have been good. If you sign up to recieve a generic box of treats then that is actually what you are going to get so I cannot understand the negative reviews around that. I also factor in that we are also paying for postage and packing which is not cheap. Septembers box was not brilliant and I accept that I am not going to like everything as I have allergies. Some of the items I have received from Hello Yummy I now buy separately so without the subscription I would never have known. I personally raised a query with Hello Yummy and it was answered correctly as they do have strict policies and procedures, but you have to in business. I escalated the matter as I did not feel it was empathic to my situation but not all feedback is a bad thing. The matter was resolved amicably and I have continued to shop with them. I would agree that maybe there should be an option for diary/non diary and alcohol or non alcohol. I trust that this company does listen to feedback and at no point have they demonstrated to me that they are not professional or in any way trying to operate dishonestly without any regard to its customer base so I will continue to shop with them. The matter with payments and cut off dates is like that across the board.

Great customer service. Any issue is answered within a day and is resolved. I have love the products for the most part and enjoyed trying new drinks and snacks that I had not previously come across .

I’ve had quite few of these boxes, and, while I was initially very happy with them, I have now cancelled my subscription. I found that latterly there were a lot of duplicate items, eg 3 packets of the same brand of crisps 2 snack bars, snd 3 beers in 1 box, each of which I’d received in previous orders.

Love this subscription! Bought it for my husband for his Birthday with the intention of cancelling but it’s now been 8 months and I’m still ordering. Love having a little surprise in the post every month and being able to try new products- many of which I have purchased again.

We love receiving our monthly snack box. It’s introduced us to new products that we wouldn’t have tried otherwise. Yes there’s been things that we didn’t like but that’s part of the nature of the snack boxes. My daughter loves to do an unboxing so we wait until after school to open and discover together.

Worst online company that I’ve had the experience of buying from. My box arrived damaged with one of the products opened and the contents in the box. I can’t see how the value of the contents add up to £35 for me personally and was very disappointed in the items. Unfortunately by the time you receive the items as a first time buyer, it’s already too late to cancel which seems very unfair as you don’t know if you’d be happy with what you receive? So have to get another box which is frustrating.

At the very beginning these boxes were really good. And had quite a few new items to try and was worth the money. I received the Birthday special September box and well I can safely say they have misled us. It is not worth more than £35. And so many duplicates. I have tried to cancel and they won’t even though they have misled every customer. I looked at all items on the shops they specify on the sheet sell them. And the items don’t even add up to £20. And half of them are on supermarket offers making it less than £15 so not even covers the cost if you pay full price of £15.99! It’s appalling and they shouldn’t be allowed to do this. If they do not cancel I will be taking it further as this is a misrepresentation of the value of the box and should be escalated to the trading standards.

Used to be ok-ish but they now send multiples of the same item and because of whatever deal they have with Cheezit and Brewdog, that's what's in every single box now. This box (September 25) was particularly awful. 3 bags of Cheezit crisps which are really cheap to buy, 2 of the same cans of Brewdog lager and a few really dull other products like 2 peanut Kind protein bars (had these last month just a different flavour). They're supposed to be worth £35, this wasn't even worth the price of the box. Save your money and buy your own treats.

So disappointed! My first box arrived on 31st Aug and it was things I wouldn’t dream of buying - cheese popcorn nearly in its sell by date, various oat milk drinks etc so I decided to cancel. However the cut off point for cancelling was 23rd Aug! Yesterday I received my next box which is only marginally better than the first. 3 large bags of Cheezits, 2 Kind protein bars, bag of £1 Swizzels sweets, bar of Devine chocolate, 2 cans of Fentimans drinks & 2 cans of Brewdog lager. What a waste of money 🙁

Do not use these, they'll do everything they can to lock you into buying thier monthly boxes (which are WAY over priced for what you get) and when you ask to cancel and request a refund, they refuse point blank to give you one, claiming thier T&C's say you have to accept the next box if they've taken payment from your account.

They took £16 from my account literally a day after my last box arrived which was worth about £7, seriously, there was almost nothing in it, a sachet of sports powder, the smallest packet of peanuts I've ever seen and a few seasonings and sauces and a can of cold coffee. They send you all the stock shops can't get rid of because nobody buys them.

So I asked them to cancel the next order and refund me and they completely refused. The box they have taken money for, isn't even due to be posted for another 2 weeks but they claim they can't refund me as it's already being packed, rubbish. The consumer rights act 2015 says otherwise.

I have had 3 boxes from these now, all heavily discounted at £8 because every time I cancel they try to get me to accept the next box at half price because apparently it will blow my mind and will have a huge secret surprise in there and guess what? It never does.

Non alcoholic wine, awful flavoured snacks like cheddar cheese popcorn, curried rice crackers or vegan noodle pots, a box of salt (yes you read that correctly, a box of SALT) and weird energy drinks or sachets (they seem to have loads of these), there's not been anything decent in any of my 3 boxes and most of it either goes onto the pantry shelf never to be used or it goes in the bin as it will never get eaten.

They even tried to entice me to give them another chance and they'd include a free gift in my next box, guess what? The free gift never came and wasn't in the box. They're absolute scam artists and I'm now locked into an argument to get my subscription refunded for a box they don't plan to send for at least 2 weeks. They'll do anything to get your money and will do anything to keep hold of it. They're an awful company.

Do not use them, do not believe thier fake promises and do not give them your credit card details, they'll take money from you without any notification then refuse to return it to you.

How they can use the word 'Yummy' in thier name astounds me, there's next to nothing yummy in thier entire stock, they claim each box is worth at least £35, rubbish, you get a tenners worth of random and often unwanted items at best.

They're another one of those companies who try to grab as much cash as quickly as they can from customers and then hide behind 5 billion pages of confusing T&C's when you get in contact with them.

Avoid.

Awful, so please avoid! Thought it would be a good chance to try new snacks or food items but instead, I received low quality items approaching their best before date! It wasn't even worth the reduced promo cost of £7/8 let alone the normal price. Glad I cancelled the subscription or it would have been too late otherwise and difficult to do so from the other comments on here! I could have also quite easily purchased cheaper and better quality items in discount food stores like Home Bargains. There was an alcoholic beverage in there (don't drink), a small packet of peanuts, a small packet of chicken seasoning (which had popped open and covered the other items), oat milk, buffalo sauce, an udon noodle pack, a mocha cold brew and a popcorn multipack.

Do not subscribe to this. I understand that the items differ from the pictures advertised and are ‘highly curated’ but I found none of the items to be of interest and could not believe that a can of IPA was included. Not being a drinker of alcohol this is completely useless to me and there should’ve been an option to opt out of alcoholic items. The items were cheap and unappetising and although I paid £6.99 as a promo offer, it wasn’t worth a penny of it. And as previously mentioned, by the time you realise how rubbish it is and you want to cancel you are already ‘too late’ and will be charged for your next box of cheap rubbish I wouldn’t look twice at in the supermarket. To top it off, the sachet of spice mix split and covered everything inside with a layer of orange dust that I had to wash off each item, before giving them away to colleagues at work as I don’t find any of it attractive enough to want to try. Save your money!

Run like the absolute wind from this company, some really good products but customer service team are shocking and good luck getting out of that subscription, yes they put it in the print you have to cancel before the cut off 23rd I think but even if you email them it took 2 days for them to get back to me by then it was too late and they stated I missed the cut off even though I emailed to say I wanted to cancel it's an absolute scam of a company and I can see everyone else is having the same problem

Definitely use disposable virtual debit card when you try them out, because if you do not like it it will be a nightmare to cancel them.

There is no cancel button, and they definetly ignore your email cancel request.
(Luckily I deleted the virtual card before they could have charged me for the second box)

I personally did not enjoyed the first box, lots of salty snack. The beers were nice, and not sure what to do about the alcohol free champagne...

I can see it would be a hit with university students, but I would not recommend if you are looking for some quality items.

Set up as a scam I think. If not they need some support in ethical trading

Do a lovely intro deal, using photos of delicious and healthy snacks. Reality is, deliver a box of junk food and alcohol. That first box on 25th of the month, meaning there is no way to cancel the full price following month once you see the contents (3 weeks before it's due to be shipped. Reason you cant cancel 3 weeks in advance, it's perishable food apparently, not sure this is true- this food could last a few years with the amount of additives, nothing fresh at all)

The contents are poor quality, cheap and highly processed/junk food, I won't donate to food bank. Not sure how they are allowed to use those photos on website when it does not reflect reality. I haven't found any mention the box would includ alcoholic drinks (which have a higher rrp but worthless to non alcohol drinker)

Just sad if this is a small company trying to make it's way, but making so many basic errors. Be more open about potential contents, stop with the false advertising and allow users to manage their own subscriptions and cancellations to avoid the slowness of the customer service responses

Much like others mention, I emailed to cancel, as soon as first box arrived (hello at helloyummy-box dot com) - still no response to this email. Made a second attempt using the ticket/contact us on the website, no apologise for missing my cancellation email, just a reminder of the cancellation T&C's

I have subscription boxes for most areas of my life, and this so far has been the most disappointing Vs the advertising/expectation. Who doesn't love a foodie treat... But this is not it...

The quality of the goods is very poor. Imagine a meal deal at a petrol station or perhaps the selection of items that nobody wishes to buy in those odd containers near the checkouts in a shop. Bin ends of low quality, failed products, mixed in with a couple (and in our case just 2) items that are OK. Very disappointing, do not recommend.

Not great. They cancelled my subscription in error. The customer service rep was rather unpleasant really; touchy, personal and not very professional. Wouldn’t want to deal with them again

Not a great start when you receive 'lovely snacks' like a huge tub of LO SALT, (I thought the box must have been filled with goodies when I picked it up), a cardboard box of baked beans, and a pack of 4 tortilla wraps that expire in 6 days...
NOT quite what I was expecting....but even worse, on cancellation (not easy, you can't do it yourself and have to email them and then make sure they confirm it, a slow process and a bit of a pfaff, which is another red flag 🚩
You then find that your first box was delivered AFTER their cut off point for cancellation (how or why would you cancel something BEFORE you get it?) And so you are forced to accept and pay for another box. 🚩
Yes, I'm sure it probably is in the extra small print t & c's somewhere about delivery dates and cancellation periods etc, but it certainly wasn't clear on signing up, and I like to think that I'm someone who reads into things.
Personally I'll NEVER try Hello Yummy Box again, no matter how tempting the offer or ad may seem....I prefer companies that make it easy to pause, or cancel your subscription, and give clear details about when to cancel by to avoid paying for something that's not your thing.
Definitely NOT worth the money either, I could find nicer snacks with better dates for less ££.
**edited to remove 'promotional comment' about a competitor as I don't want my review removed.